MovieBerry Complaints & Reviews

MovieBerrypayments

From: Movieberry
To: [protected]@telkomsa.net
Sent: Wednesday, January 16, 2019 5:15 PM
Subject: Reply to your ticket

Dear user,
Movieberry support has wrote a response to your inquiry.

Ticket:
My VISA credit card has been declined. See screenshots.I am a Dutch citizen and permanent resident in South Africa. I also used my Dutch MC credit card and was also declined. (Visa): 4550279021505033MC card number: 5100080273484345I tried this some month ago with the same result. I have to download now movies with Amazon Kind regards
Wim Koppenberg.E-mail: [protected]@telkomsa.net
--------------------------------------------------------------------------------

Reply:
Hello.Usual decline reasons: - You've possibly made a mistake while entering the data Use always copy and paste - Your card has expired. NO. See screenshot -
Some banks have limitations pertaining to geographical location of the card's use. Cards used for local and overseas credit cards payments. - Some banks prohibit to use their cards for internet shopping - Check the limit of your credit card or if there are enough money on your debit card - We don't accept VISA gift cards
See screenshot !
It may happen because of overloads. Anyway, it's a temporary problem and other customers easy move through - they just make one more attempt later. Also the problem is probably in how did you fill the form. For instance, you should fill in a CC number as XXXXXXXXXXXXXXXX, not as XXXX-XXXX-XXXX-XXXX. Make sure you don't fill in special symbols like # " / ^ * and so on. We suggest you to re-log in and try again.
Also please try using different browser. Used Google Chrome, Firefox and Opera
If it didn't help you, please, let us know.

I stopped using Moveberrie because between $50 end $100 disappeared overnight from my account and brought my account to ZERO.
See tickets. Problem was not solved.!
I upgraded my system from Windows XP 32 bit to Windows 10 64 bit.

This is a robot message, please do not reply to it.
Best wishes,
SITE_DOMAIN team
http://www.SITE_DOMAIN

  • Updated by Wim Koppenberg · Jan 16, 2019

    Movieberry Reply:
    Hello.Usual decline reasons: - You've possibly made a mistake while entering the data Use always copy and paste - Your card has expired NO. See screenshot - Some banks have limitations pertaining to geographical location of the card's use. Cards used for local and overseas credit cards payments. - Some banks prohibit to use their cards for internet shopping - Check the limit of your credit card or if there are enough money on your debit card - We don't accept VISA gift cards
    See screenshot
    It may happen because of overloads. Anyway, it's a temporary problem and other customers easy move through - they just make one more attempt later. Also the problem is probably in how did you fill the form. For instance, you should fill in a CC number as XXXXXXXXXXXXXXXX, not as XXXX-XXXX-XXXX-XXXX. Make sure you don't fill in special symbols like # " / ^ * and so on. We suggest you to re-log in and try again.
    Also please try using different browser. Used Google Chrome, Firefox and Opera
    If it didn't help you, please, let us know.

    I stopped using Moveberrie because between $50 end $100 disappeared overnight from my account and brought my account to ZERO.
    See tickets. Problem was not solved.!
    I upgraded my system from Windows XP 32 bit to Windows 10 64 bit.

    This is a robot message, please do not reply to it.
    Best wishes,
    SITE_DOMAIN team
    http://www.SITE_DOMAIN

MovieBerryUnauthorized Transaction to my Bank Account

Hi,

On 26th Feb 2010 I was provided my credit card information to MovieBerry.com and paid $0.99 USD and watch some online movies, that time I saw my MovieBerry account will be activated only 24 hours, and I am fully aware of that I am paid USD $0.99 only to MovieBerry.com.

But unfortunately next day I saw a mail from MovieBerry.com and they charged me USD $39.95 without my notice. I didn't agree any electronic transaction to MovieBerry.com.

But when I asked them to return back my money they simply denied. They forcefully debited USD $39.95 to my account without my permission. So please help me out.

Regards,
Anupam
Mail ID: anupam.sarkar.[protected]@gmail.com

  • Yo
    younganna May 26, 2010

    they did the exact same thing to me they are con artists and should be band from the web. if you can find a way of being refunded please let me know thanks
    [email protected]

    0 Votes
  • Re
    Reviewer33788 Dec 19, 2015
    This comment was posted by
    a verified customer
    Verified customer

    This company took my money but then would not allow me to log in. attempt to contact company proved a failure. password reset failed and customer support could not fix problem

    0 Votes

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