I had them take this out for over a year and finally got it taken care of now all of a sudden I am being charged 9.95 again.. I have never ordered anything from this company and I want it to quit and to take this off my bill immediately! Thank you for your help for that matter I still haven't heard from Sears credit cards on the resolution of the last part.
I ordered a movie in December 2010 and evidently accepted free shipping in exchange for the right to bill be $19.95 per month for the next year. I tried to call the company, HOT MOVIE SALE . COM and could not get past the "push 1 for english" section. No matter what I pushed, I could not get past this section to get a human. So, I called my credit card company, AMEX, who said they would dispute the charges. I did this every month for 5 months. After 5 months AMEX sent me a letter stating the company provided a contract saying that I agreed to pay $19.95 per month. so AMEX was going to return $100 to the company and put it on my bill. I called the company HOTMOVIESALE.COM and finally got through. They ABSOLUTELY said I could get none of my money back because I contacted the card company before I contacted them. Well, I had no idea who was billing me...I HAD to cantact the card company first to find out where I was getting billed from. So far I have paid $135 for one movie and it appears HOTMOVIESALE.COM offers no recourse. DO NOT DEAL WITH THIS COMPANY!!! Who would accept $5 saving on shipping for the right to pay $240 per year. It is obviously a HUGE ripoff! I never received ANY notification from the company that I was being billed.
I ordered a movie last November.. they "said"it was on back order and delayed the mailing then "said" they...
Buyer beware! I purchased a movie online at HOTMOVIESALE.COM on 3/7/2010. The company said that the movie had not been released yet and offered to put me on a waiting list, but I was required to pay for it first. So I purchased it and then waited at least 2 months before it finally arrived. I thought no more of it after that. Nearly a year later I discovered that HOTMOVIESALE.COM had continued to ding my credit card monthly at the rate of $9.95 for the first 6 months after the movie purchase and then increased the amount they were charging my card to 19.95 per month thereafter. After deducting a total of $192.65 (which included the amount for the DVD which was $13.25) from my card, I finally noticed the inappropriate deductions they had been making. When I called to see what the charges were all about, they said that I had agreed to a monthly membership plan when I made my first purchase. When I threatened an investigation, they agreed to cancel my membership and told me they could only refund the last 3 months payments for a total of $59.85. When I made the DVD purchase, I did not see any indication that the site was a member only site, nor did I fill out an application for membership. I didn't receive an email that welcomed me to my new DVD club, like you would normally see if doing such. If I'd received something like that it would have thrown up a red flag, I only received a confirmation of the DVD purchase. No disclosure was made regarding automatic withdrawls from my account, nor did I give an approval for such. On visiting the site today, I noticed that they have changed the "purchase" or "checkout" button to one that says "join" which would vaguely suggest that you are joining a club instead of just making a purchase. I have notified my credit card company about the fraudulent charges. I would recommend that customers avoid this website unless they are willing to have their credit card automatically charged monthly, and have the automatic withdrawls increase without receiving prior notification.
Don't even think of ordering from these thieves, they con you to buy a movie cheap. The first site doesn't say anything about a membership. Gotcha they start by charging you $1.00 to see if your credit card works, then start charging you $19.95 per month because "you agreed to a make believe membership" I raised hell and threatened to turn them in to authorities, which they quickly refunded my $40.00, they just hope you will never balk at the charges. This is a con do not fall for it. Report to you credit card company if they get your number.
Run from this company, they are doing business in Florida where they have less laws to protect YOU. They have many other sites by different names, Research before you buy, RUN, RUN, RUN,
I ordered a $5.00 movie in November 2009 for my son. My credit card has been charged $9.95 per month since November. Upon calling hotmoviesale.com I was told I signed up for a membership automatically when I bought the movie. I never received an email or any other notice stating that I had joined a club. When I asked them to refund my money I was told they would only refund 2 months. These people and this company are crooked and this is a major scam!!
I was charged $9.95 on three separate occasions, the last of which was this morning. I feel stupid for not finding it sooner, but there was no reasonable mention of any recurring payments when I made my purchase. I was charged my first $9.95 before they even charged me for the product I ordered, which wasn't received for over a month. I called them up and they knew what it was about before I had said anything. Unlike a few other people, I had no trouble at all getting my entire $29.85 returned as well as confirmation emails for both my account cancellation and my refund. Maybe I just got in contact with a nice operator or something. This is a terrible company, do not place an order with them.
OMG! This place really blindsided me!
I "ordered" a DVD as a Christmas gift, but kept receiving weekly e-mails telling me it was backordered. Fearing I wouldn't get it in time for Christmas, I cancelled my order with Hotmoviesale.com and went somewhere else.
In checking my credit card statement, I see that they are charging me $9.95 for both December and January; for what? After being on hold for SEVERAL minutes, I finally got to talk to a real person (no doubt from some other country other than the good old US of A) anyway, she told me I had signed up for their membership. What the f???? She also told me they sent me confirmation e-mails tellming me this. BS! I demanded they credit my account for these two $9.95 charges, and she tells me the best they can do is cancel it, effective today, so I won't get charged "any more". Then, she pretends to put me on hold to see what she can do for me. When she comes back on the line, she tells me she will credit my account for these two charges, but I won't see it for one or two billing cycles. You bet your a*! I'm going to be keeping an eye on my bank statement to watch for it.
Websites like this give others a bad name. From now on, I'm going to do ALL my shopping through Amazon.
I purchased a video for $29.95 at HMS. I was going through my bank statement and noticed a charge of $19.95 and went back to previous statements and found three additional charges to my account for the same amount. I called the company and they said I had authorized a monthly membership when purchasing the movie. I did not authorize any membership and had no idea what they were talking about. I asked to be reimbursed for the money they fraudulently took out of my account and they agreed to removing two months worth. I said no all the money, she said she was not authorized to do this. I asked to speak to a manager and was told they were all busy. They sent me an email and are reimbursing an additional $19.95 but still owe me $19.95. It was a true scam and I want others to be aware and want them to be forced reimburse others they have stolen from.
I shopped via this site in order to purchase a difficult to find DVD. This site advertised it as well as flaunted its comparably low price (find this movie at Amazon for triple the price...). I dutifully proceeded through their forms and was never educated on a membership fee nor was I informed that any deductions, save for the price of my purchase, would be taken from my account. Much to my chagrin, there was a $19.95 unspecified charge to my account and then almost a week later was deducted the purchase price of my DVD. I was satisfied with the product received but am unshakably sure that I authorized only the debit of the DVD that I purchased.
Thank You in advance for your time and consideration to this issue.
I ordered a movie from www.hotmoviesale.com. I check my credit card statement regularly and noticed a second charge to my account of $19.95. When I complained to hotmoviesale.com, I was told that I became a member of BestBrandValues.com when I purchased the item and that terms of offer of membership were displayed on the billing and shipping page during checkout in the left panel "Your purchase today includes:" I did not see this and my attention was not drawn to it in any way. I apparently "chose" not to cancel the membership at the end of the free trial period.
Hotmoviesale.com also said that they "immediately send you two e-mails to the address you provide at the time of checkout, one email is confirming your order and the second email is confirming your membership with the free trial period provided to you and again with detailed offer and billing information." This is not true. I received an order confirmation and a shipping notification, neither of which mentioned a membership offer or a fee for membership.
I did finally receive an e-mail which contained information on the monthly membership agreement, which costs a monthly fee of $19.95. Coincidentally, this e-mail was sent to me the day after I complained to hotmoviesale.com and told them I had reported them to the Better Business Bureau.
This is a company whose business practices are shady at best, if not downright fraudulent. Buyer Beware indeed!!!
Company purports to sell DVDs at discounted prices. Online prices look good. When you order, you receive...
I orderd two movies for my Son for Christmas from www.HotMovieSale.com. I was looking at my monthly statement...