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Four Seasons Complaints & Reviews

Four Seasons / Company to avoid

Mar 1, 2011

I purchased a sunroom from Four Seasons. The local agent and the corporate office were involved. The original construction was done incorrectly and we've been strung along for a couple of years with promises of getting the room fixed. Now we are told that the local agent is no longer in business and they have no liability. I spent a lot of money and can't get anyone from corporate to respond. The room warranty is supposed to be ten years, but I can't even get them to fix the windows so they can be opened and closed. I have spent a great deal of money finishing the interior of...

Four Seasons / My bad experience


I recently stayed at the Four Seasons Hotel in Westlake Village, CA. It was my fist time at one of their properties and will without question be my last! I had my 3/4 ton truck and an enclosed trailer. When I got there, I could not see anywhere to park the rig, so I parked across the street. I walked up and asked the Valet where I could park and he had no clue. We asked two more valets and none had any idea. I asked both doormen who were as clueless as the valets. I then asked the guy that helped with my luggage and he had no clue. So I went to the front desk and asked the desk clerk if the...