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Entrust Energy Complaints & Reviews

Entrust Energy - Texas, Spring / Signing fraud

St
Jul 27, 2014

On July 23, 2014 around 2-3 in the afternoon two men dressed in Entrust Energy blue and tan pants knocked at my door and others in the neighborhood in Spring Texas on Jay Street & Lynngate Dr. These so called sellers of energy stated at my front door and others that they were here and there to rectify consumer’s bills that were over charge on their electrical bills and demanded that the home owners give them a copy of their bills? Of course I stated that I would not hand over my bill to anyone I did not know but then they then pointed to some laminated fake Center Point Energy badges stating...

Entrust Energy - Texas, Spring / Fraud

St
Jul 24, 2014

On July 23, 2014 to black males dressed in blue shirts and tan parts from Entrust Energy rang my door bell and stated that they were from (Center Point) and needed to see a copy of the electrical bill. I noticed right off the bat that the Center Point ID Badges were fake laminates whereas I told them so! I contacted (Center Point) which stated yes they are fake and then contacted Entrust Energy which stated again they do not use or have (Center Point) badges. Armed with this information police were called by 5 people and a swarm of police etc rushed to catch these scammers on Jay Street and...

Entrust Energy / Hidden conditions in contract

La
Nov 18, 2013

Entrust Energy have lots of hidden conditions in their contract and I discovered it only after I signed up for a 2 year contract. Soon they have started to charge me extra for the services I didn’t know about and when I called them and asked for the reason of those charges they told me that everything is mentioned in the contract… They are not trustworthy at all, avoid dealing with Entrust Energy.