I bought a sheepskin coat in january, but a pocket outside was shelled off by accident when I was pulling with my wife. I was surprised at that moment, how can it be so flimsy? Later I contacted the customer service and asked for the compensation, luckily, she agreed and also sent me a piece of sheepskin to repair. Though it brought me some displeasure, it was dealt well finally. I hope you can check the product more carefully before shipping it out to avoid such thing.
Some time ago, I ordered a dress from cwmalls.com, which cost me approximately $250. But they sent me completely different model of dress. I contacted the seller, who told me to return it and I paid for shipment on my own. It was 3 weeks ago, and I haven't heard from this seller again. They are frauds, who stole my money. I'm so disappointed with this situation, so maybe someone can advise me what to do in order to return money or dress.