Betty Crocker’s earns a 1.4-star rating from 0 reviews and 11 complaints, showing that the majority of home bakers are dissatisfied with baking mixes and recipes.
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Betty Crocker Fudge Brownie Mix Review: Easy Instructions, Disappointing Results
But, gotta give it to Betty Crocker for the easy instructions. Just add water, oil, and eggs. Boom, you got yourself some brownie batter. The consistency was good too, not too thick or runny.
However, I was disappointed with the end result. The brownies were dry and crumbly. I had to add some ice cream just to make them edible.
Overall, I wouldn't recommend the Betty Crocker Fudge Brownie Mix. Maybe try a different brand or make them from scratch. Don't waste your money on this one.
Disappointing Experience with Betty Crocker Lemon Cake Mix: Bugs Found Inside
So, I went to the store and picked up a Betty Crocker lemon cake mix. I was excited to try it out because I've heard so many good things about Betty Crocker products. But when I got home and opened the packet, I found ants and weevils crawling around inside. It was gross and really disappointing.
I checked the expiry date on the packet and it said August 6th, 2021. So, it wasn't expired or anything. I don't know how the bugs got in there, but it was definitely not a pleasant experience.
I think Betty Crocker should do better when it comes to the quality of their products. As consumers, we expect high quality from such a well-known and loved brand. Finding bugs in a cake mix is not something that should happen.
Overall, I was really disappointed with my experience with Betty Crocker. I hope they take this feedback seriously and work on improving the quality of their products.
Cake was good, but the cream cheese frosting was the worst. Had to throw it away
Will never buy anything from Betty crocker again
French vanilla and chocolate cake mix's
Bought 1 box of each cake mix in years past 1 box always did a 2 layer 9" round. Today neither box would come close. Filled one just below half and only had enough batter for 5 reg cupcakes. Had to make rest from scratch, 1.69 a box almost doubled since I bought them a couple of years ago and can't even get a 2 layer cake. What happened to the mix? Why advertise it doing 2 layers when it does not?
Read full complaintIs Betty Crocker Legit?
Betty Crocker earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Betty Crocker has claimed the domain name for bettycrocker.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Bettycrocker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bettycrocker.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a bettycrocker.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up Betty Crocker and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Betty Crocker has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Betty Crocker. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Coconut pecan frosting
Baked a German Chocolate Cake and frosted it with the Coconut Pecan frosting. Then when I served the cake. The frosting was completely full of some crystal like substance that was like chewing glass. It didn't taste sweet like sugar. I don't know what it was but it was not edible. I had to throw the whole cake out. Our dessert was ruined.
Sandra Hicks
Just baked a red velvet cake with cream cheese frosting. The worst tasting garbage I ever had. Will never buy anything from you again
Wondering why they dont put baking times on their packet mixes ?
Is this a new way to sabotage your own product or just blame the condumer ?
Wondering why the print on the cookie mix bag is so small. I had to use my phone, take a pic and then enlarge the image to get the correct instruction. I've been cooking and baking since I was a kid and this takes the takes the cake. Very frustrating! It's like a game "Guess the instructions". Invite your friends over and make a day of it...You're now on my no buy list. CONGRATS!
buttercream frosting
I purchased Betty crocker butter cream frosting 12 ounce that says you can frost a 9 inch 2 layer cake. I couldnt even frost the sides, it was embarrassing as I made this cake for company that day. I always bought betty crocker frostings but lately the quantity is smaller, I absolutely will not buy 2 frostings to frost one cake. That is what it seems you want the consumer to do. Such a shame.
Read full complaintfudge brownies
I baked a Betty Crocker fudge brownie mix, It wasn't until when I cut into them, I found something that had to of been IN the mix. This of course was after my son had already had a piece, looked like a piece of a package or label of some sorts. I could make out some writing that said "powder" . Definitely not something I had! It was definitely not very appetizing after finding that. I think in the future it might make me steer clear of Betty Crocker's brownie mixes and buy a different brand .
Look what I bit into in my Betty Crocker bisquick biscuit! Looks like part of a lock washer! Hurt my teeth!
red velvet cake mix
I purchased a red velvet cake mix never bought the mix before on the box looks lovely white ice frosting over it got it for grandaughter to bake
Upon opening only the mix was inside all it says on box you will need fresh eggs couldn't bake the cake no frosting inside so had to go and buy a tub of frosting the next day not happy with the way you are conned into thinking yer all I need is eggs not true won't be buying Betty Crocker products again I will stick to other cake mixes that every thing you need in
supreme lemon bars
I purchased a box of lemon bar mix yesterday. I came home and baked them, as directed on the box. I have used this product many times and have always been pleased. Not so yesterday. I had to throw them out. I baked the crust, as directed. While mixing the lemon filling with eggs and water, I noticed the consistency was different. It was very sticky and wanted to form into large lumps, rather than a few small ones. I actually used a knife to try and cut these large lumps. I poured it on lower layer and hoped for the best. When finished baking, the lemon had all gone to bottom of pan and was hard as a rock. Top layer was a white tasteless bubble in top of pan. Something is seriously wrong with this mixture and it should be recalled at once. This is a brainless recipe, so impossible to mess it up, if not defective in the box.
What have they done to the Chocolate Frosting recipe? I have used this for years, but will not buy it ever again! The last two times I have bought it, the frosting is completely different in taste and consistency. The frosting turns wet, almost runny & has a terrible taste. Unsatisfied consumer!
chicken helper crispy cheddar bacon chicken
Product was purchased at woodman's in onalaska, wisconsin. Use by date 16jun2017 hn 2 b 0845.
The seasoning and bread crumb packages are both labeled "bread crumbs". So when I made the noodles, what I thought was cheese, was in fact breadcrumbs. So now my dinner is #. I wasted money I really don't have. And you guys kinda suck now. I get it mistakes happen.. But. Still really sucks. I wasted a lot of food I don't have.
hamburger helper
march 6th 2017 I am poor used the last little bit of meat I had to make hamburger helper cooked the meat opened the box added the ingredients per instructions then oh my god little black worm looking things come out the box in my pan (last of my meat) was too late to save the meat so I will not be eating for awhile now and I will never buy hamburger helper...
Read full complaint and 2 comments
worm in soup
I was eating a can of progresso beef and vegetable soup and found a worm. It was about an inch long, white and had big dark red eyes. I emailed in my complaint and have not heard anything back from them. I wonder what kind of hazard analysis critical control program they have set up to keep out physical/biological/chemical contamination. If a worm can get in, what else could?
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought the Peanut Butter Brownie mix to make for my team at work. THANKFULLY I decided to try one before taking into work. There was a long blonde hair found in cookie mix. EXTREMELY gross!
Found 2 pieces of pink plastic in product. I wish there was a location on the box so they would know where it came from. They will have no idea.
After making Bunt Cakes for more years than I can remenber and always turned out great the last year when I go to take them out of my pan it just falls apart. Today I finaly got it out of the pan but when I went to frost it it just fell apart. I'm doing everything right. It takes just as good as it ever did.
I called my daughter and she said she has had the same problem. So question " Whats Changed"
Please let me know, email, 2gjmoran@gmail.com
I recently registered on the website www.bettycrocker.com, which provided different healthy recipes and other information about food. After several weeks, I lost my password and wanted to restore my account, but the moderators didn’t provide new password. I’m sick of their silence, and I need help. Please if someone has any ideas how to restore my account, please contact me. I just wasted time while waited for the response from the moderators.
Purchased Reese's peanut butter & chocolate dessert bar mix. 2 of the 3 packets were unmarked as to which was bar mix and which was filling mix. I opened each packet and smelled them hoping to figure it out. Both smelled the same and there was not much difference in texture. I proceeded to go ahead and try to figure it out..needless to say I picked the wrong one and they were bad. I am an experienced cook for over 60 years and have trusted Betty Crocker as a reliable company. I am hoping that this particular package just slipped through the process.
Thank you for hearing my complaint
I opened box and inside the package of hashbrowns is a blue piece of plastic..
I was eating the Progresso Chicken and Wild Rice soup today and found a worm in it. When I contacted the company, they tried to tell me that it was rice. It was NOT rice - 100%! I will NEVER eat this soup again!
Yesterday Jan 22, 2015 we opened a box of Betty Crocker Chicken Helper with an experationd ate of April 21, 2015 . Box was sealed as normally and bag inside no holes or any kind of openings... Well inside was a web with many maggots and some sort of flying moth looking bugs all inside. I videoed and took many pictures! NEVER in my 41 yrs have i EVER encountered anything like this! I was so sick to my stomach and didnt even eat dinner that night with the thoughts of how close we came to cooking this! Thank God the web was very noticeable to make us look twice!
I now have a phobia~ EVERYTIME i eat anything, even something like a hushpuppy from Captain Dee I brake open to make sure no bugs are inside! And i will NEVER EVER eat ANYTHING now that is sold inside a box!
I seriously have been bothered by this! Not even sure how or how to handle with who to contact yet to complain. This seriously is not a sweep it under a rug and forget situation!
I made Betty Crocker cookies and while eating one I found a white worm about an inch long as well...I think im gunna be suck :( NEVER EATING ANYTHNG MADE FROM BETTY CROCKER AGAIN.
My mother was feeling ill and had a can of chicken noodle soup and was halfway through with it when she too found a worm. Disgusting :(
Overview of Betty Crocker complaint handling
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Betty Crocker Contacts
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Betty Crocker phone numbers+1 (800) 446-1898+1 (800) 446-1898Click up if you have successfully reached Betty Crocker by calling +1 (800) 446-1898 phone number 0 0 users reported that they have successfully reached Betty Crocker by calling +1 (800) 446-1898 phone number Click down if you have unsuccessfully reached Betty Crocker by calling +1 (800) 446-1898 phone number 0 0 users reported that they have UNsuccessfully reached Betty Crocker by calling +1 (800) 446-1898 phone number
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Betty Crocker social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 13, 2025
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