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American Leak Detection Complaints & Reviews

American Leak Detection / Not an American company

big guy 1964 on Aug 9, 2013

American Leak Detection is not an American company. Don't be fooled! It is owned by Water Intellegence PLC located in the UK. Water Intelligence plc (formerly Qonnectis plc), which was incorporated in England and Wales (company number 03923150), owns 100 per cent of the issued capital of American Leak Detection Holding Corp. which owns the entire issued capital of American Leak Detection, Inc., the Company’s principal trading subsidiary which operates primarily in the United States. American Leak Detection, Inc. is the Group’s principal operating subsidiary that sells franchises to various US locations.

American Leak Detection - Texas, Fort Worth / Did not detect leak in swimming pool


Two technicians from AMERICAN LEAK DETECTION, FORT WORTH, TEXAS (SWIMMING POOL LEAKS), came to my house on 21 Jan 2010 to check for leaks in my swimming pool. They did not do a pressure check of all the pipes and, unknown to me, my pool leak continued after they left. I was not using my spa at the time, which is attached to the pool, and I found out later that the spa outlet plumbing was leaking under my deck. When I discovered this, it was after the 30 day warranty had expired and they refused to come back and re-check without charging me another $350. My swimming pool is 25 years old and...

American Leak Detection / Sloppy work, no responsibility for their mistakes


American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the area was hosed down to clean some of the mess up. Good idea? The next day, the new skimmer was installed, but the pool filter and pump were not functioning properly after the work was done. After 2 hours and 30 minutes of trying to find...