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3tailer.com Complaints & Reviews

3tailer.com / Don't do business with this company

Bi
Oct 20, 2011

I ordered a dog toenail clipper from this site on October 5, with a receipt mailed immediately stating to allow them 3 days before checking my order status. I waited 2 weeks. Nothing. Haven't heard from them about when this item was going to be shipped (which would be the usual 5-7 business days if/when it does ship by the horrible shipping company they use), so I began emailing them three days ago, with only the rote type email in return, telling me that my problem has been put in "que" and asking me to email back with any concerns, which then results in another rote email. Even called a...

3tailer.com / My package never came on the dates stated

Fr
Aug 31, 2011

I had ordered a costume from 3tailer.com on 8/5/11. The item said "Usually In Stock & ships in 1-2 days." During checkout it said my expected received shipping date would be 8/19/11-8/21/11. I needed the costume for Sept 1, and figured that even if I got the item on 8/21 it still gave me time to try it on & modify it if it didn't fit. My package never came on the dates stated. I waited a few more days until 8/26/11. I tried checking the status of my order online, but it said my email and order did not exist. So I called 3tailer. I spoke to Sandra, who said that for some reason my order...