Consumer Complaints & Reviews in Newport News, Virginia, United States

Epoch / fraudulent activity on my debit card

Dec 20, 2018

On 11/30/2018 I received a message on my phone stating that someone had taken $100 off of my child support card while I was at work so I knew that it wasn't me. I called the 1-800 # which was provided on the back of my card and googled to see what was. I found that it was a place...

Capital One Financial Corporation / spark business credit card

Dec 12, 2018

I opened a Sparks Business Card over 7 months ago for my Company "Leumas Security Services LLC", I have requested a credit line increase as my credit limit is only $500. The reason that Capital One is giving for my credit card increase is "To Many Inquires" and that simply isn't true. I...

Extended Stay America / the service desk and condition of the room

Dec 02, 2018

Upon arrival I had to wait about 25- 30 minutes for the receptionist to come to the front desk due to her not being inside the building. As I walked to the elevator the hallway smelled like cigarettes and marijuana. Which made the receptionist come out and spray air freshener. Then while...

Bath & Body Works Direct / wallflower plug in

Nov 12, 2018

Good morning, I have been using the bath and body wallflower plug in and would like to bring a concern about the damage it has done to my electrical outlet where I plug it in. I have attached photos and as you can see I rotate through the bottom and top plug as I change refills and you can...

Sam's Club / Sam's West / my chips

Oct 19, 2018

Ms.felica the manager of Sam's in the 12000 block of jefferson told me and my husband three weeks away the employee didn't have to remo e our chips cause yes some of them throw our chips and we can't make money of the broke all up and our time is precious can't go back and forward with...

CVS Pharmacy / CVS Health / pharmacy lady named lauren

Oct 08, 2018

My needles for my TRT shots came in the wrong size at my regular pharmacy. I went to CVS in Newport News Va at 13000 Warwick Blvd to get a 25 gauge or smaller needle. Lauren the pharmacist said needed to see my prescription before she could sell me a needle. I said why I've never had a...

Home Depot / online web order for store pickup

Oct 04, 2018

I ordered and paid for a Halloween wreath for pickup at my nearby Newport News, VA Home Depot around 9 pm for pickup the following day. At 9 am the following day, I received a phone call from the store stating they did not have it in stock even though the website said they had 5 available...

Panera Bread / unhappy with my recent order

Oct 01, 2018

Date of incident: 10/01/18 Client #: [protected] I have been ordering from panera for a while now and it seems the last couple of times I have placed an order there is always an issue whether it be from my sandwiches being made wrong (this has happened several times), plastic in my soup, not...

Cox Communications / tv/internet customer service

Oct 01, 2018

I called Cox two times today to inquire about my billing statement and amount owed because it wasn't correct or what I was originally quoted. The technician in billing kept subtracting and adding all these numbers and eventually said he was confused on the amount owed. I asked to be...

The Kraft Heinz Company / kraft mild cheddar cheese

Sep 30, 2018

I purchased a bag of kraft mild cheddar cheese with a expiration date of 07 nov 2018 and as I opened the sealed bag it was moldy .upon further inspection it was moldy through the whole bag ! I have never purchased a kraft product before in this condition and was shocked to find mild in a...

Popeyes Louisiana Kitchen / food and how nasty gm was

Sep 30, 2018

My name is Kendra and I worked at this popeyes for a week.Sept 17 to Sept 22 and quite. .But when I got hired there she asked my how did I want my check ..I gave Vericona a voided was for direct deposits..Know the day she put in payroll she had Shift Manger Mike call and I wa...

Family Dollar Stores / customer service

Sep 03, 2018

I wished store number 11371 on 9/3/18 at approximately 6:13 pm for a purchase. My credit card showed no sufficient funds, so I used another card. The problem I have is that the unprofessional cashier at the register made an announcement that I didn't have the funds to pay for my...

Bath & Body Works Direct / aromatherapy orange and ginger body lotion

Aug 09, 2018

I have used Aromatherapy Orange and Ginger Body Lotion (and often the body wash) for a long time. I love it! So for the past several years, my husband has given me at least six bottles of lotion (and sometimes body wash) for Christmas and again for my birthday (June) for a total of at...

The Sherwin-Williams Company / paint

Aug 03, 2018

I bought a brand new can of paint this evening and the associate did not secure the lid. By the time I got the paint home and carried it in the house (before noticing it) it had spilled on our brick walkway, hardwood floors, ruined my pants, and I later realized it had spilled all over the...

Auto Credit of Virginia / auto loan

Aug 02, 2018

Auto credit of va has the worst customer care until they require payment. The only time I can ever get a representative on the phone is if it is about them receiving money. I have called anywhere from 4-5x in a day setting to get important information I have needed but every time I had to...

Motel 6 / pets

Jul 30, 2018

I have had my daughters cat for 13 years and he has never been outside. But my first night in your establishment on j clyde morris blvd in newport News Virginia the cleaning staff let him out of my room and instead if informing me they tried to play it off as they did not enter my room. My...

Extended Stay America / the staff/my stay and other guests

Jul 13, 2018

People screaming, argueing, slamming doors at midnight, running up and down the hallways, roaches in the room. Absolutely the WORST place I've ever stayed!! I was there from Tuesday till Sunday (for my vacation non the less) and this was every night. Didn't get any rest/sleep and the staff...

Weinstein Properties / abbington at northampton

Jul 13, 2018

Hello, I'm writinf because I would like to be moved from my townhouse . My house was shot in the crossfire of a shooting with multiplied gunshot wounds into my living room while my 1 year old daughter and 2 year old son were in the living room . I feel they are at harms way I understand...

Kentucky Fried Chicken [KFC] / order missing multiple items

Jul 09, 2018

Store #135133 Located in 15496 Warwick Blvd Newport News, VA 23608 United States Store phone number [protected] My wife and I visit this location every once in awhile, and when we do something is always wrong. Today was just incredibly outrageous. First, they forgot to place a drum, thigh ...

Church's Chicken Restaurant / store manager withholding paycheck

Jul 08, 2018

The store in Newport News, Virginia on Jefferson Ave. The. Manager knew when she hired me that my identification was expired. Then when it was time for her to give me my pay check she called me and said that she is with holding my paycheck until I get a new identification card. She never...

Motel 6 / housekeeping

Jun 30, 2018

reserved for 4 nights at the motel 6 under the name of Dawn Alston on 6/30/2018. 797 J Clyde Morris Blvd, Newport News VA 23601 only to be woken up by an aggressive cleaning lady called kirti to check out after 3hrs after checking in. I explained to her that my military spouse reserved the...

Popeyes Louisiana Kitchen / service

Jun 26, 2018

Veronica at the popeyes on warwick, for starters was very rude to be a manager anywhere. Then she lied about the special being offered all because she didn't want to do the service she stated that at a chicken place she couldn't switch out the pieces the exact same restaurant does that at all othe locations but this one. Her service is always nasty!

Point Plaza Hotel Newport News VA / conditions of the hotel room

Jun 25, 2018

I get to the hotel and they only had one person at the desk checking in customers, answerimg the phone and dealing with customers that had already checked in complaints. It took her 40 minutes to get 3 people before me checked in. On my way to the room you could see how filthy the exterior...

Wawa / karen the supervisor at wawa on warwick blvd in newport news, va

Jun 07, 2018

I went into Wawa on Saturday, June 2nd, 2018. I order 2 philly cheesesteaks subs. 1 with lettuce, American cheese, salt/pepper and mayo. 2nd one was with sautéed onions, American cheese, mayo, salt/pepper and lite oil/vingar both junior rolls. Well, I live in the apartment complex directly...

Bowditch Ford / not honoring warranty

Jun 05, 2018

I made the mistake of buying a 2016 focus from this dealership. 1 1/2 yrs later (last week) I brought my car to a very trusted mechanic who I have been dealing with for many yrs because my radiator was leaking. I was told to bring it to the dealership because it should be covered under...

Youtube / youtube advertisements

May 28, 2018

Hello, I have changed my google/youtube ad settings, putting in that I do not like Horror Movies in my ad settings. I would hope that this would prevent horror film trailers from appearing in the ads that appear before I watch youtube videos. Due to my children watching youtube videos on...

Weinstein Properties / safety

May 23, 2018

This property is great with assisting in maintenance requests and other things of that manner however, the safety of my neighborhood is concerning. I've had my house broken into TWICE, on one occasion it was a homeless man, the second time resulted in Me getting sexually assaulted, and...

Great Wolf Lodge / security issues

May 18, 2018

Well last night I state at great Wolf lodge in Williamsburg Virginia with me and my wife and my 3 daughters at around 5:30 to 6::30 p.m. somebody that was not invited went down to the front desk with just my name and got a room key to my room and access to my accounts with the charge...

Super 8 Worldwide / refund

May 16, 2018

I was charged for 2 night and I never even stayed @ the Hotel. My name is Marvin Evans, I talked to some @ the Hotel to no avail, they were rude to me. The location was 1605 Jefferson Ave Newport News Virginia. I can be reached @ [protected]. I'm just asking for my Visa Card to be...

Hair Cuttery / hair cut, style

May 13, 2018

Friday May 11, 2018 my daughter and I went to the Hair Cuttery at Marketplace in Newport News, Va salon number 4200. We had an appointment to take mother's day pictures Saturday morning. I wanted to get my hair trimmed (due to split ends), shampoo and blow dried. For my daughter (who's 2...

MetroPCS / my bill payment

May 09, 2018

I have been with metro since 2015 and to this day I am still paying an additional 3 dollars a month because of your issues with navy federal banking. Having to pay cash at a store is beginning to be more than it's worth to me. Im paying almost another whole payment a year for my...

Checkers and Rally's / employee's

Apr 24, 2018

I came to rallys at 1140pm and they told me that the put all of their food up and they couldn't make my chili cheese fries and had a attitude when I told them I could wait. They closed the window on me and I heaRd who I believe to be the manager cussing and saying "[censored] thi...

Outback Steakhouse / the quality of food and unprofessional staff.

Apr 23, 2018

My husband had made arrangements for a surprise birthday party for me at the Hampton, Va outback location. It was a party of 45 ppl. The food was horrible some over cooked and some items under cooked. Some people in our party didn't even receive the whole meal. Our drinks we not refilled...

DirecTV / direct service, to watch tv is not working

Apr 19, 2018

It stopped working around 11:40 am today (April 19 2018), I called the did something, tried rebooting, them tell I have to have a service tech. Come, (no problem to me) yet here it is Thursday and they tell They can not get a tech. here for 1 week April 26, 2018 (I have no service) again I...

Wawa / food offerings

Apr 18, 2018

I frequent various Wawa stores about 4-7 times per week, and half the time I order the cheese, tomato, spinach panini. Today I was told at the counter that all paninis were discontinued, even though they were big sellers! As a vegetarian, I sometimes struggle to find good options. I am not...

Wawa Store 656 / product availability

Apr 13, 2018

On 04/12/18 approximately 2330 hours, visited wawa for cigarettes and soup. My brand was not available again and no soup. Went out of my to a different wawa and had no problems. On 04/13/18 visited wawa and again could not get my cigarettes and a drink as there was no ice. These are not...

Nissan / surveys

Mar 29, 2018

I bought a new car in January and my husband bought another new car in February at Priority Nissan, 12925 Jefferson Avenue, Newport News VA. My nephew, was the seller and I understand that because he did not get to a certain number with our surveys he will not get a full commission. First...

Days Inn / room/whole place

Mar 09, 2018

We are staying in the days inn in Newport News VA, the people in the room next to us are smoking weed and the whole area and our room included stink. The wall unit is busted and squeaks, there are burn holes and cut marks all through the bedding. I would like a refund. I paid for 2 day...

Wish / my orders

Dec 11, 2017

I ordered items on December 1 and now I cannot see Myorder history and all you saying that I did not order anything yet you guys took it off of my credit card I ordered three items I ordered three necklaces at what you do you buy really doing anything toy sexy black toy with them on... / my orders

Dec 11, 2017

I ordered items on December 1 and now I cannot see Myorder history and all you saying that I did not order anything yet you guys took it off of my credit card I ordered three items I ordered three necklaces at what you do you buy really doing anything toy sexy black toy with them on...