Consumer Complaints & Reviews in Southlake, Texas, United States

Indova Capital Management / not sure about this firm reliability

Nov 27, 2018

Right off the bat. The indova capital management team is really small, it consists of only 2 members. it definitely should be very enlarged. not sure how experienced they are, they don't look like this, but they claim they have two offices: in the us and in india. Why not introduce the whole...

Panera Bread / online pick up

Sep 24, 2018

I ordered my order online and once I got back to work I checked that my order was wrong I never check leaving the restaurant because normally it is always right but I was really upset when I found out my order was wrong I ordered Mac & cheese & instead got a broccoli soup which I'm...

Chicken Express / chicken tenders

Sep 21, 2018

There was thread hair like material on my chicken stuck in my chicken i got sick and threw up stopped eating went to complain to manager at stire she touched my short and said oh thats thread from your shirt my scrub top is not thread y at all. That made me very mad. I will never go back...

Nike / colin kaepernick

Sep 07, 2018

I am a nationalized citizen of the United States and I feel proud to live in this amazing country which is giving me and my family many privileges and opportunities. It is a disgrace you have hired Colin Kaepernick who stood against the national anthem and encouraged others to do so. For...

Tim Heil / nike polo shirt

Jul 28, 2018

I have a shirt that was given to me about 6 weeks or so ago and the logo (the swoosh) came off my shirt. I can provide you a picture as needed. The logo fell off the shirt and it demonstrates that the value for the shirt was not worth what was paid or that it was a defective shirt. Thank...

BatteriesPlus / car battery

Jun 09, 2018

I bought a battery from Battery Plus that you're a Southlake Texas location about 14 months ago and the very next day the car still wouldn't start so I was told that I need an alternator I put two Alternators on the car after spending a thousand more dollars I found out the battery that...

Bayside Furnishings / silver mesh... office chair, armrest coverings... fell apart... screws holding arms in place... fell out

Mar 04, 2018

I don't have date of purchase... But... The arm rests screws fall out... I've finally lost the screws on the left arm rest... The left arm is worn badly... F. Y. I... I've done business with costco... For a long time... To date i've been totally satisfied with all my...

Massage Envy / service

Jan 22, 2018

To whom it may concern, I booked an appointment last week for a massage. I have a gift card on record with $65.00 balance. I woke up today with flue symptoms and gave them a call right away to cancel to avoid getting anyone sick. I am getting billed $25 on my credit card. And not deducting...

The Cheesecake Factory / waitress kayla

Jan 09, 2018

This letter is to ask for a reprimand and retraining of one of your servers, known to me as Kayla. It is not to be seen as a cause for firing or as a request for a gift certificate. On October 3, 2017 my husband and I took our friends from London to the Cheesecake Factory in Southlake. After...

Costco Wholesale Corporation / tire center

Nov 21, 2017

Claim number: #[protected]-GD-01 -Wheel damage claim On 11/8/17, I took my car to the Costco Tire Center at Southlake, TX to replace all 4 tires; which were ordered a few days earlier at the same Tire Center. The work was done within the promised time, approx. 1hr 15mins. However, upon...

Kiki La'Rue / don't order from them if you don't want to risk your money

Nov 01, 2017

I would like to support all of those people who ever left bad reviews about this company because everything they said is true. It's a shame to admit I am one of them, the one who never reads reviews before dealing with companies. Now I know I was wrong. I got a defective dress. Clearly...

Hollywood Feed / deceptive pricing policies; terrible customer service

Jul 06, 2017

I received surprisingly deceptive, dismissive, and disrespectful service from the Hollywood Feed store in Southlake, Texas on July 4, 2017. When I escalated my store concern with regional manager Cainin Hooks, he was disturbingly dismissive, indifferent, disrespectful, and arrogant. I'll...

Kiki LaRue / Very poor customer service

Aug 05, 2016

Ordered a dress and a top from Everything I received was lovely and high quality, but unfortunately I received an incorrect dress. So I contacted the company and sent them a picture of the dress and asked for an exchange. Later they contacted me and said that they'll send...

The Grout Medic / Regrouting and resealing kitchen counters and walls

Jun 22, 2016

On March 30, 2016, we had Ruben Cruz and his son, with The Grout Medic in San Antonio, TX, come in and regrout / reseal all of our tile kitchen counters and walls. They told us the seal would last up to 10 years and I was very excited about the finished product. We waited 4 days before...

Kiki LaRue / Double price

Apr 14, 2016

I have ordered some stuff from and received my order in reasonable time. When I opened the package and saw my clothing I was very happy because everything looked great. But then I noticed an additional hidden tag! I took a look at it and realized that was a manufacture...

Travelocity / false advertising for paramount hotel times square

Oct 30, 2015

On October 27th 2015 while waiting in the airport for my flight to new York city I went thru to look for a hotel which I ended looking for a 4 star hotel pictures looked great ended up paying for a 2day stay for Paramount Hotel 235 W 46th Street, New York, NY [protected]...

Express Casket / Scam. Owner Scott is Fraud

Sep 10, 2015

My loved one passed away the weekend of August 17, 2014. I was told by a friend of the family not to purchase a casket without first shopping around before agreeing to purchase one through the funeral director. I was told that the funeral directors often increase their prices by thousand... / Terrible dresses and awful services

Jul 25, 2015

I bought dresses from the company I received the dresses with holes and they looked like pieces of rubbish. I tried to return the dresses, but the lady in customer services was rude, unpleasant and atrocious. I argued with her within several weeks, but he refused to... / Seller doesn't provide discount. Problems with delivery as well

May 12, 2015

I ordered dress from the website It was shown that the dress had 30% discount. When I proceeded to pay, there wasn’t any discount at all. I paid, but contacted the seller. This jerk told me that they would return money back, ‘coz there was some technical...

Rooms to Go / internet sales/customer sales refuses to fix rtg mistake

Nov 03, 2014

I purchased a trundle on 8/29/14 to go with a previous purchased Mission bunk bed that was being handed down to my youngest son. The purchase was made via the website since I knew what I wanted and didn’t need to go to the store. (I actually ended up revising the order via a phone...

Avc Travel / Letter notifying $49, 000 cash prize winner

Nov 14, 2013

When i went to hurricane harbor, i signed up for a contest says, “sign up to win your gift" so i wrote down my information dropped it in the box. After 2 weeks i received the exact form from them says i won “something” and the address i got the letter from avc travel, 6321blvd 26 suite 450...

Your Commission Explosion / Did Not Deliver Service

Oct 31, 2013

When I joined Your Commission Explosion (YCE) on 8/30/13, the website said they would provide me with 6 paid affiliate members for the business opportunity Xplocial in 60 days as long as I paid them $100 a month for 2 months. The only reason I joined was for the 6 paid affiliate members. I...

Southlake Citizens Patrol / harassment

Oct 02, 2013

This is about Citizens On Patrol of Southlake, Texas which I searched is part of Southlake Police department. Correct this if I am wrong. I was sitting in my Car (which was running) around 8 pm, Friday, September 27, 2013 (parked outside Costco in Southlake, Texas) when I suddenly saw a car...

Southlake Plastic Surgery / Surgery Mistakes

Apr 09, 2013

I had a tummy tuck, breast lift and lipo performed at Southlake Surgery by Dr Mark Mason. Consultation went well, set up the surgery date and paid my money. The nurses are great and Dr Mason was great at first, also. Everything went as expected and I was sent home the same day with...

Banfield Hospital / my cat suffered because of them

Jan 04, 2013

I don't even know where to begin, I adopted a cat from Grapevine Animal shelter in Oct, Took her in to get checked out at Banfield was diag'd with Kitty herpes.. Get her treated, couple weeks later try to take her in to TCAP to get her shots, fixed, and bloodwork.. Get denied because of...

Metabolic Research Center / Questionable Tactics

Oct 20, 2012

Snake Oil, Opportunist, or a Legitimate Weight Management Programme Having a Really Bad Week? Arguments for everyone! This round's on me! I didn't survive being left for dead under a truck to get screwed by Metabolic Research Center in Southlake, Texas. Joining my dog'...

Southlake Gymnastics / unsafe/unsanitary restroom

Jun 11, 2012

Young children have been repeatably exposed to un-maintained restrooms. Urine coats the floor and has caused child to slip and fall in these unsanitary facilities. Repeated requests have been made to correct but this was ignored. Message left with manager with no response.

Talbots / talbots store south lake, tx

Jun 02, 2011

south lake store manager Kelly is very rude. Talbots customer service is really going downhill. I am not going to shopping there again. I paid $160 in cash, but the store manager Kelly told me I can only get store credit for refund because the store does not have cash, can you believe it -...

Direct Medical Network Solutions / This company is very evasive and dishonest

Mar 03, 2011

Do not give this company your money! They are huge liars. They make you believe that you are getting a great deal on insurance and charge you a $135 enrollment fee. Then they charge you a fairly expensive monthly fee (but less than other insurance companies charge). They were charging me...

Dr. Matthew Cernignlia / Medical Negligence


Dr. Cernignlia operated on my right foot on 7/2/07, after the surgery I had excessive swelling. My foot was in a plaster half-cast which became too tight, this caused a huge blister to form on the top of my foot. Dr. Cernignlia popped the blister and said not to worry. The following week...

Insurance Agent / Rude behavior


I called insurance agent Don Scott at Farmers Insurance and scheduled an appointment to see about becoming an insurance agent with him. Don Scott told me that because he was a district manager, that he was the only one in the DFW metroplex that could sponser or hire new agents. Later, I found out...

HSN - Innova / Ultrex Cookware / ultrex cookware


I purchased a set of ultrex cookware from hsn. The teflon on my skillets are peeling. The cookware is supposed to be guaranteed for a lifetime. From reading other complaints, it appears that innova, the manufacturer is out of business and that hsn is not honoring the warranty. I paid the money to hsn, not to innova. I will never shop at hsn again.

Lifeberry/acaiberery / who authorised u people to deduct 87 dollars from my acct


after series of phone calls from you people you had the odercity to withdraw money from my acct in the amount of 87/00 us dollars I do not know who you people are but you need to refund that money asap you bunch of thieves. name is estelle at [protected]@oji, net tel [protected]

Southlake Town Square / Inland Southwestern and Cooper & Stebbins


I am a close personal friend of a small business owner who's requests for concessions were basically ignored by Town Square management. They were hit with a huge true up bill for 2008 after they had started talk for a rent reduction. They tried to find a way to survive but all the...

Star Power Electronics / Poor customer service


After purchasing a home theatre system I had a small question about my bill. I was treated as if I was an idiot for worrying about it and basically told to take the issue up with the manufacturer. For an outfit that claims to provide Star service, they really let me down.

H&N Distribution / No Communication


After responding to a skincare serum on the internet, I paid for a trial sample (7.99). I learned from the list of ingredients that I am allergic and cannot use the serum. I phoned the company and was only able to listen to a man speak about the product. I was unable to connect to a...

rejuvenate / product doesn't work and it's a scam


wish i had looked at this website before i ordered the free trial, yeah right! you don't see the fine print till you have been charged $57 . then you get another shipment, charged again. sent it back next day, e-mailed and said never send anymore, haven't got a refund and gue...

GameStop / bad returns


These are a few things that i got pissed off about, It's a sunday, i get a call from my dad. My dad went Cohns and since we bought a lot of stuff from them including a couch which is why he was there. He informed me that they gave him a free item because we bought so much stuff so he...