Consumer Complaints & Reviews in Grand Prairie, Texas

Rooms To Go / sofa loveseat and chair

Jan 16, 2019

I purchase this leather furniture in 2011 . 2013 this funiture started pealing and I'm so disappointed that it didn't last three years. We have no children not a lot of sitting on it. I can't return it because of course warranty had expired. Doing my research on this found RTG had so many...

Conservice Utility Management & Billing / being charged for a service I didn't sign up for

Jan 15, 2019

This company has billed me for no reason at all. I don't even do business with them and they expect me to pay what costs more than half my electricity bill for vacancy. Stay away from these guys. They are definitely con artists. They want 6 dollars plus 50 dollar vacancy fee which I would...

Conservice Utility Management & Billing / this company is billing me for no reason

Jan 6, 2019

Their bill to me states that I need to pay a vacancy charge. I have never heard of them and want nothing to do with them. Their charges cost more than entire electricity bill(which is a different company). I have no idea how they got my information but I recommend staying away from thi...

The Kraft Heinz Company / devour cheese ravioli with sun dried tomato

Jan 6, 2019

I bought this meal 34 days ago. I have eaten it before and found it delicious. However today while eating it, there was a long white stringy that remained intact after chewing. I noticed it when I went tot swallow. I examined it. I still did not know what it was but I immediacy spit out what...

Cinemark 16 Grand Prairie TX / poor service by theater sr. manager, mr. brown and no response from area manager, mr. whitehead. cenimark 16 grand prairie, tx.

Dec 26, 2018

Here is my email to the area manager sent on 12/23/18. I have yet to receive a response. Thanks for your attention: I'm very sorry to bother you Mr. Whitehead, but I felt compelled to express my feelings about how rudely and how poorly my wife and I were treated by Mr. Brown on a recent...

Budget Suites of America / money said was sent never received by me

Oct 19, 2018

Ive been trying for 6 months to get money yall owed me and i want to know why i have not got it yet . ive continuously contacted the budget suit in arlington and get no resaults . they never call back and they say theres nothing they can do but contact yall and thats as far as it goes, im...

Taco Cabana / absolutely a mess

Oct 16, 2018

As I have read about all of the other complaints of your stores it seems that the upper management really just does not give a dam about cleanliness in their stores. So my suggestion is that it needs to start at the top firing those that are supposedly in charge of the their areas. I have...

LuckyVitamin Corporation / tracking package

Oct 15, 2018

I wasn't able to track my package's delivery and it made me very anxious that my order wouldn't arrive. I had no visual locations on the website and never received any email's for when it was delivered. and there was a charge to receive text messages, which is ridiculous! you are a...

La Quinta Inns & Suites Grand Prairie / manager

Oct 10, 2018

Reyna, the manager refused to honor my rate given and had proof of my confirmation. They said since privately owned they have the right to not honor my rate given. She also had her assistant call me 2 min prior to checking in and advise me if I wanted to stay there they would need to...

Budget Suites of America / upset tenant

Oct 7, 2018

I currently reside here and have been complaining about my unit. I have been complaining about my air conditioner for months and how I have headaches and my allergies act up when u come home. So my fiance took it apart only to find mold everywhere that made me sick to my stomach. I...

Nike / poor customer service at

Oct 3, 2018

Ordered 2 pair of nike id air force 1 tennis an email received from nike after the order was placed online, the shoes were to be to me on or before oct 1, 2018. Oct 3, 2018, they send me an email stating that the order would not be to me until nov 13, 2018. (six weeks late!) So, I...

MetroPCS / payment

Sep 27, 2018

Spent 2 days almost for Representatives after these idiots tell me that my bank is a reason why my payment didn't go through but their system was down and they decided to deny my payment but it's still pending on my account and it's going to post. Now I had to dispute to get...

Budget Suites of America / room

Sep 24, 2018

I have been stay here for almost a month now two weeks ago I called because the roof is leaking in my room. Two days ago it rained very bad and it's leaking a lot more and over a electrical plug. I've called several times for someone to come check it but noone has came. I've asked to speak...

Pizza Hut / unethical behaviour

Sep 24, 2018

date of incident was Saturday 9/22/18. placed an online order and at the address written below. later on called this location and changed the pick up time to 6pm instead of 3:30pm. When I arrived at the store to pick it up. the staffs at the desk were extremely rude and unprofessional. I...

Chicken Express / wrongfully charged at 2 different locations

Sep 16, 2018

I am extremely upset. I went to a location in Grand prairie texas off 360 and ordered a #1 with fries. When I recvd my food i had an xl drink. When i looked at the receipt I was charged for an upgrade which is somthing I didnt order nor agree to, I didnt say too much that day, however I...

Panera Bread / food service

Aug 15, 2018

I had went to Panera Bread with my friends around 8:45PM at 4125 S Carrier Pkwy, Grand Prairie, TX 75052 location. We waited for 30 minutes if not more to receive our food. When the food came out, my friend ordered a Steak & Arugula sandwich (whole), and they only gave her 1 slice of steak...

Taco Cabana / service and product

Aug 4, 2018

I went through the drive thru on August 3rd. After ordering. I sat in line for 27 minutes before reaching the window. There were only 3 cars ahead of me. They handed me the wrong order at first. Then got my order and proceeded home. I realized I was missing the large pico I had ordered and...

Pizza Hut / late and cold pizza

Aug 4, 2018

Pizza was supposed to arrive at 10:40pm but didn't I called Pizza Hut at 10:52 and they said it was on the way? The store is only five minutes from my house and it wasn't until 11:15 that I got my pizza and it was dried out and cold!!! They were already refusing calls bc they were closed...

CiCi's Pizza / employees

Jul 28, 2018

My famil and I ate at your CiCi's i#17 in Grand Prairie Texas yesterday 7/27/2018. I hadn't been there in quite a while. I asked one of the female employees to make me a pizza. She snapped at me and said, "Fill out the form" The last time I went there, that option was not in place so it...

Rural King / mower canopy

Jul 25, 2018

When I ordered the canopy for my new lawnmower there was never a weight of the product mentioned. I recvd the order and the box was so heavy and bulky that it was hard to pick up and move. I got a scale and it was around 48lbs. I pulled out the plastic canopy part but nothing else and...

Netspend Corporation / closed account for no reason

Jul 19, 2018

My account with Net spend had been open for 8 years.I have had so many problems This time is really crazy .I tried to get gas with my card and it was locked. Called Customer service and I was informed that my account is closed for fraudulent activity. What in the world is going on? I had...

La Quinta Inns & Suites / refund from cancellation

Jul 10, 2018

I made reservation for June 27th for my daughter and I. When I got to the property, I find that, not only was the room not paid online in advance, as I had thought, but I couldn't use my credit card to pay for it because it doesn't have the chip. So I had no option but to cancel. However...

Bus Was Hell Hot / no a/c

Jul 10, 2018

After boarding the bus I was informed that the A/C was set at 72 degrees and could not be adjusted. It got really hot to the point that everybody on the bus was sweating & fanning themselves. The bus driver had to come and open the emergency exits at the top of the bus to try to get air...

Chicken Express / rude manager latasha /3 pc dark

Jun 10, 2018

I sat in line for 10 min 15 max thinking ok this chicken is gonna be fresh, to rush back to work with unfresh chicken and to make matters worst I asked for two legs and one thigh I get the opposite so I called and complained sitting at work hungry so I called and spoke i'm assuming to a...

Huggies / huggies diapers size 4 snug and dry (mickey mouse)

May 30, 2018

I always buy Huggies Little Snugglers but lately they've been out of stock almost everywhere in size 4, so instead I bought a box of Huggies Snug and dry and I am not a fan of these diapers, they absorb faster then the snugglers and it seems like my daughter is just always going through...

Aaron's / customer service

May 28, 2018

I currently renting a table and chairs from the Aaron's in Grand Prairie Tx...when I first started renting I started with couches n table but had the couches delivered so they got here n thst sae scratched n torn so asked if the can pick up n bring new one they did but I still was not...

Jack In The Box / very bad customer service

May 19, 2018

I went to the Jack-in-the-Box number 763 it's on Main Street in Grand Prairie Texas 75050 I have my receipt here it was at 10:39 p.m. on a Saturday May 19th 2018 I was on the drive-thru first. And I was ordering two orders and the girl that was on drive-thru with a mic was very...

Brach's Candy / maple nut goodies

May 7, 2018

What have you done! You've ruined my favorite candy! Can't eat them because they are too damn hard to chew!!! Fix this or I will boycott all Brach's candies! Come on, my dad loved these and he would share with us as kids. Now, I've been loving these candies for 55 years, ya'll go and make...

Budget Suites of America / mailing

May 3, 2018

I need Victor the manager to send my mail back to the post office so I can receive my packages I am tracking. He will not let his staff return my mail. I moved out Sun April 1 2018. I lived here with my 2 sons. I have had nothing but harrassment from Victor since Dec 30, 2017 and when I...

General manager as Grand Prairie outlets in Texas / poor service

Mar 24, 2018

A young woman greeted me when I walked into the store and helped my family and I find our shoes. I previously worked in retail so i knew multiples and sock sales were important, so i bought socks for my entire family. My youngest son went off and asked the woman on her phone at the...

Chicken Express / parking lot hazard in grand prairie

Mar 2, 2018

On Friday, February 23, I visited the restaurant on Hwy 360 in Grand Prairie. As I was driving through the parking lot to find a parking space, the gate to the dumpster blew open in the wind, as it was not properly secured. The iron bar to secure the gate caught on my front right bumper...

Albertsons / goya canned coconut milk

Feb 2, 2018

On February 1sts I wen to the Albertson locates on the 4126 S Carrier Pkwy Grand Prairie, TX 75052 to buy a can of coconut milk. When I got home to use the coconut milk and I opened the can I noticed that it was hard like cream cheese type so I thought I had gotten the wrong kind, well I...

Taco Cabana / customer service

Jan 24, 2018

This evening, 24 Jan, I drove through the drive-thru to order a few items. I gave the girl working at the window, a gift card that I received for Xmas. My order did not amount to the amount on the card. I ask her if I was getting cash back - she said no. Nothing else from her - then I ask...

Albertsons / store manager vs. employee

Jan 12, 2018

I was shopping at a store in grand prarie texas with my family off of a dalsworth and I noticed that the store manager had pulled an employee to the side talking to her and as we were shopping I over heard him say what the F is your problem can't you get anything right this what I pay you...

Williams Chicken / undercooked fish overcooked chicken livers

Jan 8, 2018

On 1/08/2018 I went to buy some chicken livers . The livers were overcooked and this is not the first time. While I was there I ordered a piece of fish which was burnt on the outside and not cooked enough on the inside There was a time I wanted livers and they were always out for about...

Family Dollar 604 E., Pioneer Grand Prairie Texas / a 4 foot basketball court for my son

Dec 29, 2017

This item was 20 dollars I got it for Christmas for my son as a gift when I tried telling the employee that it wasn't complete she just denied that any of her stuff was opened before and blamed me for the product being incomplete. I wasn't looking to get my money back I simply wanted a toy...

Chicken Express / rude service lack of professional manner

Dec 24, 2017

It was the second time that my food I ordered and payed for was not in my bag ordered drove home with my 39.00 family size order to find out that not all my food was there, now mind you it's the second time first time I let it slide, not this time so I drove back it's 44 degrees outside...

La Quinta Inns & Suites / horrible customer service

Nov 19, 2017

On Saturday 11/18/2017 I was arriving from a very long road trip for my employer. I have never been treated so horribly and have never had an issue at any other place I have stayed in the past. I had our company credit card, (amex)with Company name on it but since underneath company name...

Huggies / huggies size 4 snug and dry

Nov 14, 2017

I purchased the diapers a could of days ago and when I went to use them for my daughter More then half of the diapers stuffing was out and the plastic on the end of the diaper was sealed together on one side. this is not the first time this has happened. it happened more then a few time...

Racetrac / service

Nov 4, 2017

When I go to the gas station to get gas the company will take $99 out of my account even when I don't get $99 worth of gas. There is no rhyme or reason as to why this occurs. When I notice money missing and attempt to call the bank about it, it will correct itself for the correct amount...