SUBMIT A COMPLAINT

Consumer Complaints & Reviews in Lake Charles, Louisiana, United States

Cricket Wireless / phone service

Ri
Jan 13, 2019

i am filing a complaint due to the lack of network connection that takes place at my residents. we have called numerous times on the issue and nothing has been resolved. i have told them the problem is we have 4g phones and a 5g modem in my residence. we even tried to see if we can get new...

Taco Bell 3407 Gerstner Memorial Blvd, Lake Charles LA. / 12 pack taco supreme crunchy

Li
Dec 27, 2018

On 12/26/18 at around 8:30pm, we went thru the drive thru at 3407 gerstner memorial blvd lake charles, la. I live right across the street from store, ice cold. I call the store to let them now that my food was cold. The mgr. Made me fill that I was lying so I told him that I was on my way...

The Real Shop (stacksocial.com) / 2 orders never received (3 light sets, "k" diamond necklace & cam camera)

Ki
Dec 11, 2018

I made 2 orders in Nov. and I received a messaged saying my orders were delivered but never received anything but the "WINK" Lash & Brow Oil. Then my account was charged for $266.92 which was for the necklace and the 3 flash light sets and then charged again for $125.97 which was for the...

Circle K Stores / attitude of cashier on duty

An
Oct 30, 2018

Store 8341 in Lake Charles on Prien Lake Rd around 3:10pm I pulled up to a pump on the North side of the building and went to the door that turned out to be locked. There was no sign on the door and the cashier was at the register. I tapped on the window. She motioned for me to go around...

Circle K Stores / employee that cussed at me today

Ro
Oct 26, 2018

I came into one of your stores 520 east prien lake rd, Lake Charles Louisiana 70607.Your employee called me a [censored] after I told her I was going to report her for mis treating me .And she continued to cuss all out in front of other customers this happened around 740pm.I hope you take care...

Allied Universal / Aus.com / racial targeting

Sw
Oct 26, 2018

There has been numerous incidents of racial targeting at the Northrop Grumman site in Lake Charles, LA. There is an employee there by the name of Edgerton, who has specifically targeted people of color who are in leadership positions to achieve a leadership role. Instances range from...

Olive Garden / 2 large white pills in my sauce

In
Oct 26, 2018

On September 22, 2018, we were at the Lake Charles, La. Olive Garden restaurant. I ordered the chicken scampi with an extra cup of sauce. When I received my food, there was not any extra sauce. The waiter said that he had put that order in and would go back and check on it. He came back...

Party City / female halloween costume

Mb
Oct 22, 2018

I purchased & now returned an adult witch costume for myself. I requested a large & once the costume was handed to me I asked the employee if the costumes ran true to size & she said yes. Once I got home to try on the costume, I realized that this "large" was in fact not. I looked closer...

Burger King / gwen schslinger manager at prein lake rd lake charles louisiana

Di
Oct 04, 2018

About a month ago I had a horrible experience at this location the and I filmed it and put it on social media within an hour it went viral The girl in the video gwen schslinger stole money from me refuse to print me a receipt or count down her draw I was very polite about it at 1dt told her...

Ford Motor Company / near miss accident due to failure of 2017 ford expedition parking brake/park gear

Cl
Sep 25, 2018

September 20, 2018 Below please find my account of a very frightening event that took place when my 2017 Ford Expedition malfunctioned. In late August, 2018 we were on vacation in Seattle, Wa., visiting my son and his family. Six of us were in my Expedition and my son was driving. We pulled...

Polairis Industries / repair, reliability

Jm
Sep 04, 2018

This unit has 2011 miles on it and has problems that I have asked a local dealer to resolve. The unit was in the repair shop for 31 days. I was told it was ready and picked up the unit, returned home, my wife drove the unit one mile and the unit failed with the same issue it went in for. I...

Taco Bell / my order

Gr
Aug 31, 2018

Worst taco bell ever . We had placed order without meat they put meat in there when I told the worker worked at the taco bell she stated that on receipt it does not says no meat I show her my receipt and she started yelling at me the manager was not helpful she overheard the conversation...

Ford Motor Company / bolton ford in lake charles louisiana false advertisement. you will not get the price listed and they will not remove this price from their website.

Ho
Aug 30, 2018

2018 Ford F-150 Raptor 2018 Ford F-150 Raptor View Vehicle Details MSRP: $70, 160 Bolton Discount: -$4, 851 Final Price: $65, 309 Body Style: Crew Cab Pickup Model Code: W1R Engine: 3.5L EcoBoost® V6 Engine with Auto Start/Stop Technology Drive Type: 4WD Transmission: Automatic Ext. Color: Oxford...

Pizza Hut / unethical behavior

Ms
Aug 28, 2018

Incident occurred on 8/23/18. I was in line to pull out of a shopping center parking lot. I was directly behind a vehicle which was in use to deliver Pizza from Pizza Hut. Their sign was on top of the car. This car sat at the exit missing opportunity after opportunity to pull out and never...

Save-A-Lot / meat dept

Fo
Aug 15, 2018

Have been only meat cutter for past 9 months working 6 to 7 days week and doing it with health issues that I can prove, new GM who came from Walmart has been constantly complaining because meat case isn't full but he comes at 8am or 8pm when no one in meat dept. I have been competing in...

Dollar Tree / employee

Ai
Jul 24, 2018

A female named Aaliyah that is working at Dollar Tree on Derek Dr in Lake Charles, LA was giving multiple people including me a problem. The person in front of me was waiting on their change, while she was ringing up my items. The change he was waiting for was $12.08. My total was $3.31, I...

Finish Line / theft/customer service

Jd
Jul 01, 2018

I had forgotten my card in finish line (yes my fault) I went back and asked the lady if they had found any cards on the counter. Without looking or asking the employee that checked us out she said no. I turned my card off and was going to buy another one that day. This was around 2:30. I...

CiCi's Pizza / racial discrimination customer service

Ra
Jun 28, 2018

Sunday (6/25/18) I went through the drive-thru of Cici's Pizza to place an order, as any paying customer would. When I received my receipt from an employee named Christian that was working the window there was a racial comment on the bottom of my receipt. The comment said "NEGRO AT THE...

Yahoo! / login

Ma
May 27, 2018

I am trying to log into a very old yahoo account of mine but unfortunately due to the fact that I opted for that account key thing and don't have access to either of the phone numbers associated with the account or the email addresses I can't get into the account at all. I have so much in...

Arizona Jean Company / arizona jeans

Lu
May 17, 2018

I have purchased 4 pairs of these jeans in the past month - month and a half and have 1 pair left that I can actually wear. And they are the ones I have purchased today on 5/17/18. Each pair of jeans that have torn have torn in the same area. Around the back pockets. I do not put stress on...

United Parcel Service of America [UPS] / delivery of product

Ba
May 02, 2018

A item I ordered for a client's build I am doing was supposed to be delivered by 8am- 8pm April 30, 2018 the driver claimed that the address " does not exist" I have worked from and lived at this address for over 18 years and have packages sent to said address all the time, a night clerk...

Checkers and Rally's / managers

St
Apr 25, 2018

I need to speak with someone in coperate on an issue dealin with the managers on country club road in lake charles ive submitted a report on my behalf and niw my child is goin thru the same thing and nothing is getting done about it please contact me my name is kizzie james [protected] i...

Burger King / customer service

Je
Apr 22, 2018

The burger king in prien lake rd in Lake Charles LA is a joke. No one goes there any longer cause the service is no where around! They mess orders up and seem bothered by you bringing it to their attention. I will no longer frequent that facility! I went yesterday morning, and was not...

Checkers and Rally's / the management

St
Apr 12, 2018

I need to speak with someone i am an employee at checkers in lake charles country club and the things go on there is outrages i have had talks with amanda thing didnt change and ive talked to shane it seems as if im on my own which makes me uncomfortable working there the issue is still at...

Woodsprings Suites / overcharge/unpleasant stay

Ch
Apr 11, 2018

I was charged for a no show. When It was the hotels fault for not documenting my late arrival time, not allowing me to check in on appected arrival date due to hotels lack of communication, very thin walls, bugs in rooms and horrible management service. I was traveling from Phoenix Arizona...

Suddenlink Communications / service

Ki
Apr 09, 2018

On the night of March 27, 2018 I noticed a message on my tv screen with a code number 225. I was told to call for a technician if the problem persists. I ignored it for the night because it was fairly late anyway. I turned on the tv the next morning and the message was still there. So, I...

DirecTV / direct tv

Me
Mar 22, 2018

I resigned my contract in february. My contract was for two years and my bill would be 67 dollars a month starting my next bill. The representative then said for being such a good customer. He would cut my current bill january in half too. Then on my february/ march bill I get charged...

IHOP Restaurants / denial of a gift card

Am
Feb 12, 2018

My father is 85 years old and a widow. Christmas we usually give him gift cards to restaurants of his liking and yours happen to be one. Multiple times after christmas he went to ihop to eat and went to use his gift card and was denied. Finally I called up there to see what their problem...

Subway / assistant manager

Un
Feb 05, 2018

Ok so I work at a subway where the manager and assistant manager are in a relationship and getting married. The manager has been working there for 4 years and her soon to be wife has only been working there for about a year. No matter what the assistant manager does she gets away with and...

Kroger / coupon use

Ir
Jan 30, 2018

I have always couponed at my 12th Street location with no problems. But, since you all have allowed a manager from a store you closed in, things have changed for the worst. I went in this morning with some coupons. I followed what the coupon said to the letter. But when I handed my coupon...

IHOP Restaurants / management and crew

Be
Jan 22, 2018

I'd like to remain anonymous. I am an employee of the lake Charles Louisiana store on Admiral King Drive. Let me tell you about this ihop, it is [censor]. Half the staff there is doing drugs, the other half is lazy and doesn't care about their jobs. Even the management is screwed, someone...

CNDirect / cnn36vy92

Ch
Dec 05, 2017

Ordered a Fingerling on November 21st and my order says it's processing - please update me as to when my order will be shipped - and obviously I'm not sure why my entry has to be at least 300 words in order to get attention and be resolved. I just want my order or a refund. My daughter...

Office Depot / unethical behavior

An
Dec 01, 2017

Rachel at store #266 in Lake Charles is the worst customer service manager I have ever met. Tonight (12/1/17) I went to go get copies for an event that I have tomorrow. A sweet associate helped me get them printed in a quick manner while also checking out some customers and working busily...

Pizza Hut / pizza

Ki
Nov 30, 2017

I placed an order using my account on my Pizza Hut app. I was very specific with my order. I ordered, paid for, and specified extra cheese on my pizza. I ordered breadsticks and two marinara cups. I ordered brownies. When the order arrived, I signed my receipt and tipped the deliver guy. I...

Suddenlink Communications / internet

He
Oct 25, 2017

The internet service is horrible. The company only wants to take your money and not give you the service you pay for. I called the tyler west call center and the respresentative name Anika did nothing to help me, but to tell me I need to spend more money for a technician to come out to...

Burger King / attitude

Bo
Oct 23, 2017

Yalls workers need a better attitude, and need to not be rude to customers or other co-workers, and they need to straighten their attitudes up, and they need to stop being racist towards any race.Like do I want to go to Burger King again, hell no now y'all have some very freaking rude...

Dollar General / a work at moss bluff la on jones sam houston parkway nichole reeves

La
Oct 14, 2017

On Oct 13, 2017 several kids went in to the store. My daughter and her boyfriend went in to by stuff they knew the kids but were not really doing the stuff the other kids were doing they went in to get a couple of things and I get a text message from this employee husband saying my...

Burger King / service

Mi
Sep 24, 2017

The service at Hwy 14 in Lake Charles Louisiana has been at its worse for at least 3weeks now this is the 3rd time my order was jacked up. Today I ordered 2 meals and they forgot both fries and a burger. Same thing has happened before. Im unable to drive back because I do not own a vehicle...

Safelite AutoGlass / improper installation of an auto glass.

Kh
Sep 14, 2017

Service tech came from your Beaumont Texas office. The only one more incompetent than him would be his supervisor Robin. Installed windshield in my Ford F-350 incorrectly and flooded my truck. First installation 7-15-17. 2nd installation 7-19-17. Then they towed my truck to Bolton Ford in...

Suddenlink Communications / monthly interruption of services

Jg
Sep 04, 2017

We are experiencing a MONTHLY interruption of cable services from suddenlink requiring a visit from a tech. While offering repeated apologies and billing adjustments, nothing is being done about the disruption caused in my family as well a the monthly time off from work needed to return...