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Burgeson's Heating & Air Conditioning Customer Service Phone, Email, Contacts

Burgeson's Heating & Air Conditioning
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www.burgesons.com
www.burgesons.com

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Burgeson's Heating & Air Conditioning reviews 4

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Burgeson's Heating & Air Conditioning Had-them come-out to-do regular maintenance on my-AC and they-did good job, I-thought

Had-them come-out to-do regular maintenance on my-AC and they-did good job, I-thought. They-said we needed a-drip-pan under the-unit, which-we-didn't have. I-paid for it, but then it started leaking a-few days-later, which had-never-happened before. Another-guy-came-out and-said the-pan-WAS-there before. I-asked-for-refund and manager said-OK, but still haven't-gotten-it 2-weeks-later.

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Burgeson's Heating & Air Conditioning Called them to come fix electrical issue

Called them to come fix electrical issue. Worker came and pushed breaker and it magically worked. They charged $99 for two minutes of work, which seems overpriced. Should have listened to others who said they overcharge. Won't use them again and will tell others about their overpricing.

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Burgeson's Heating & Air Conditioning complaints 2

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Burgeson's Heating & Air Conditioning I had a dude over from Burgeson's Heating & Air Conditioning, Inc

I had a dude over from Burgeson's Heating & Air Conditioning, Inc. to fix my heater, and they charged me 129 bucks for it. I wrote him a check for 129 dollars, but they ain't never cashed it. Like, what gives? This company can't have peeps over to do work and then not pay them. But when I called, they said they never got my money. So I asked for a boss to talk to, but the person on the phone was all, "Can I help you?" and I was like, "No, I'll just call my bank and cancel the check, then write a new one for less 'cause of the 23 dollar fee." The rep said they'd talk to their supervisor about it, but now they're sending me another bill. What the heck?!

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Burgeson's Heating & Air Conditioning I got my heater fixed by Burgeson's Heating & Air Conditioning, Inc

I got my heater fixed by Burgeson's Heating & Air Conditioning, Inc. but the cost was higher than what I expected. I have been their customer for 16 years but one year was skipped because of covid. Before the service, I called them to check if filter kit was included but the technician had to call their office and the full price of materials was charged without warning. I was charged $300.00 for materials that should have been in the contract. They apologized but refused to give a refund, so I cancelled my contract. Not satisfied with them.

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Is Burgeson's Heating & Air Conditioning legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Burgeson's Heating & Air Conditioning to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Burgeson's Heating & Air Conditioning is known for their high standards and safety. If you're thinking about dealing with Burgeson's Heating & Air Conditioning, it's wise to check how they handle complaints.

Burgeson's Heating & Air Conditioning earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Burgesons.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Burgeson's Heating & Air Conditioning protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Burgeson's Heating & Air Conditioning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Burgeson's Heating & Air Conditioning

Screenshot Burgeson's Heating & Air Conditioning
Burgeson's Heating & Air Conditioning is a company that has been providing top-notch heating and air conditioning services to customers in Redlands and the surrounding areas since 1949. This family-owned and operated business has established a strong reputation for excellence in the industry by consistently delivering high-quality services to their customers.

Backed by a team of highly skilled and experienced professionals, Burgeson's Heating & Air Conditioning is dedicated to providing customers with personalized solutions that meet their unique needs and preferences. Whether it's a routine maintenance check or an emergency repair, their team is always ready to respond promptly and efficiently.

One of the key factors that sets Burgeson's Heating & Air Conditioning apart is their commitment to using only the best products and equipment in the industry. They work with some of the leading brands in the market to ensure that customers receive reliable and efficient solutions that guarantee their comfort and satisfaction.

Apart from their heating and air conditioning services, Burgeson's also offers a wide range of energy solutions to help customers save money and reduce their environmental impact. They offer expert advice and guidance to customers on how to optimize their energy usage and improve the efficiency of their HVAC systems.

Burgeson's Heating & Air Conditioning takes pride in providing exceptional customer service and delivering quality workmanship on every project, big or small. Their friendly and professional staff is always ready to go above and beyond to ensure customer satisfaction.

Overall, Burgeson's Heating & Air Conditioning is a trusted and reliable provider of heating and air conditioning services in Redlands and the surrounding areas. With their years of experience and commitment to excellence, customers can rest assured that they are in good hands.

Overview of Burgeson's Heating & Air Conditioning complaint handling

Burgeson's Heating & Air Conditioning reviews first appeared on Complaints Board on Jun 4, 2023. The latest review Had-them come-out to-do regular maintenance on my-AC and they-did good job, I-thought was posted on Jun 6, 2023. Burgeson's Heating & Air Conditioning has an average consumer rating of 1 stars from 4 reviews. Burgeson's Heating & Air Conditioning has resolved 0 complaints.
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  1. Burgeson's Heating & Air Conditioning contacts

  2. Burgeson's Heating & Air Conditioning phone numbers
    +1 (909) 792-2222
    +1 (909) 792-2222
    Click up if you have successfully reached Burgeson's Heating & Air Conditioning by calling +1 (909) 792-2222 phone number 0 0 users reported that they have successfully reached Burgeson's Heating & Air Conditioning by calling +1 (909) 792-2222 phone number Click down if you have UNsuccessfully reached Burgeson's Heating & Air Conditioning by calling +1 (909) 792-2222 phone number 0 0 users reported that they have UNsuccessfully reached Burgeson's Heating & Air Conditioning by calling +1 (909) 792-2222 phone number
  3. Burgeson's Heating & Air Conditioning address
    620 Tennessee St, Redlands, California, 92374-2952, United States
  4. Burgeson's Heating & Air Conditioning social media
Burgeson's Heating & Air Conditioning Category
Burgeson's Heating & Air Conditioning is related to the HVAC and Climate Control category.

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