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CB Security Products and Services Brink's Global Services Complaints #42-61
Brink's Global Services

Brink's Global Services review: Lack of scheduling help for brinks home plus

J
Author of the review
10:29 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

I opted in for the 7.99 Home plus plan around the 10th of December 2022. I have made multiple calls and texts to try and get a technician over to upgrade and install my doorbell camera. I get told by text they are transferring me to the scheduling management department only to time out and never get help. Over the phone I am told that they will contact scheduling and call me back with an available time. they NEVER call me back. I am ready to just cancel all of my services and go somewhere else. I have been with them for around 6 years now and this is the worst service from them to date.

Desired outcome: Either a technician day and time set up or i let this contract expire and I move on from Brinks

Brink's Global Services response
Jan 06, 2023 1:15 pm UTC
Brink's Global Services customer support contacts
Phone numbers

+44 208 831 5900

+1 (804) 289-9600

Address

Unit 3, Radius Park Faggs Road, Feltham, TX, TW140NG, GB

Website

www.brinks.com

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Mr. Jason Storm, thank you for reaching out about your recent issue with your appointment. We take all complaints seriously, and I am sorry to hear you had trouble. I would love to look into this for you and work with you to reach a resolution. Please send us an email at socialmedia@brinkshome.com with your account information and any additional details you would like to provide. We look forward to following up with you.- Alozia
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This complaint has been resolved automatically due to user's inactivity.

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  1. Brink's Global Services Contacts

  2. Brink's Global Services phone numbers
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  3. Brink's Global Services emails
  4. Brink's Global Services address
    Unit 3, Radius Park Faggs Road, Feltham, Texas, TW140NG, United Kingdom
  5. Brink's Global Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  7. View all Brink's Global Services contacts
Brink's Global Services Category
Brink's Global Services is ranked 3 among 25 companies in the Security Products and Services category
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