I opted in for the 7.99 Home plus plan around the 10th of December 2022. I have made multiple calls and texts to try and get a technician over to upgrade and install my doorbell camera. I get told by text they are transferring me to the scheduling management department only to time out and never get help. Over the phone I am told that they will contact scheduling and call me back with an available time. they NEVER call me back. I am ready to just cancel all of my services and go somewhere else. I have been with them for around 6 years now and this is the worst service from them to date.
Desired outcome: Either a technician day and time set up or i let this contract expire and I move on from Brinks
This complaint has been resolved automatically due to user's inactivity.