The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Boost Mobilelock on phone

I just recently purchased the boost phone (i 856) because it looked like a cool phone and boost mobile sounded like they had a reasonable deal to give to the public - unlimited talk, text, unlimited local and long distance calls and unlimited internet access for one flat rate of 50 dollars a month. Now remember I paid $170.00 for the boost (i 856) brand new out the door but it wasent until I had my phone activated that I found out that boost has a lock on every boost mobile phone reguardless of the model and I could not download any free ringtones boost blocks all their phones from downloading any free ringtones once you buy a boost mobile phone the only way for you to get ringtones is you are required to buy them from boost also if you want to download one of your own mp3 to make into a ringtone they have a block on that also - all ringtones must be purchased through boost mobile no exceptions price ranges from $1.99 to $ 3.00 and boost locks your phone to make sure you have to buy all ringtones this also applies to background wallpapers for your phone same thing I called boost and told them that the only reason I went with boost was I thought the I 856 was a cool phone but if I knew they put a lock on there phones I would not have bought from boost I told them I wanted a refund and I was told no. I am through with boost mobile they are a rip off, I live in cleveland, ohio so I am going with revol wireless they are $5.00 a month less than boost for the same deal and they have no restrictions on their phones let me encourage you if you want to buy a locked phone then buy any of boosts phones they are all locked but if not then you better stay away from boost mobile and look for another deal

Responses

  • Wh
    Whipit24 Jun 16, 2010

    Buying the ringtones isn't the only way to get them on your phone...You can go to myxer and send them to a friend's phone and then bluetooth it to your phone for FREE...Also you can buy a 20 to 30 dollar bluetooth device for you computer and send songs straight from your computer to you phone...I love boost mobile. It is the best deal in town and they have treated me well...If you are too ignorant to figure out a way to send ringtones to your phone then yeah maybe boost mobile is not for you!

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