Boaters Emporium
reviews and complaints

Ordered on Monday 'round noon, 'bout 2 hours later got a tracking number. Delivered today (Wednesday). Would def buy from again. Thanks a bunch!

Boaters Emporium is the real deal, folks. I was in the market for some new boating gear and stumbled upon their website. Let me tell you, I was not disappointed. Their selection is top-notch and their prices are unbeatable. I was able to find everything I needed and more.

The ordering process was a breeze. I placed my order on Monday and within a couple of hours, I received a tracking number. I was pleasantly surprised to see that my order was delivered just two days later on Wednesday. Talk about fast shipping!

Overall, I had a great experience with Boaters Emporium. Their customer service is top-notch and their products are of the highest quality. I will definitely be a returning customer and recommend them to anyone in the market for boating gear.

I gotta say, I had a pretty bad experience with Boaters Emporium. I picked up a Frabill Bait station from them, but it crapped out on me after just a couple uses. I tried reaching out to their customer service, but they straight up ignored me. It's pretty sketchy if you ask me. I mean, who wants to deal with a company that sells faulty products and doesn't even bother to help you out when something goes wrong? Definitely not me. So if you're thinking about buying from Boaters Emporium, I'd say you should think twice. Unless you're cool with wasting your hard-earned cash on something that's just gonna break on you. In that case, go ahead and give 'em a shot. But if you're like me and you actually want something that works, I'd suggest looking elsewhere.

Boaters Emporium for all your boating needs. They got the best deals and fast shipping. I got a trim cylinder from them and it came in no time. It was exactly what I needed and the price was unbeatable. They kept me in the loop with updates on shipping until it got to my door. I would definitely recommend Boaters Emporium to anyone who needs boating supplies. They got everything you need and they make it easy to get what you want.

I recently made a purchase from Boaters Emporium for a cap to fit my two stroke oil for my boat motor. Unfortunately, the cap turned out to be electrical and caused my entire motor to burn down. When I reached out to the seller for help, he refused to assist me in any way. He claimed to operate out of his parents' basement and said he couldn't afford to help me.

I was extremely disappointed with the lack of customer service and support from Boaters Emporium. It's frustrating to spend money on a product that ends up causing damage and not receive any assistance from the seller. I would not recommend this company to anyone looking for reliable and trustworthy boating equipment.

Overall, my experience with Boaters Emporium was a negative one. The lack of accountability and responsibility from the seller was unacceptable. I hope that others can learn from my experience and avoid making purchases from this company.

I just got my hands on some SEMCO teak finish from Boaters Emporium and I gotta say, I'm pretty impressed. The price was super reasonable and the shipping didn't break the bank either. I was a little hesitant to buy from them at first because I saw some negative reviews, but I decided to take a chance and I'm glad I did.

The ordering process was a breeze and my package arrived in no time thanks to USPS Priority mail. The product itself is clearly brand new and not some old, expired stock. I was pleasantly surprised to see that the total cost was less than half of what I would have paid at West Marine. That's a pretty sweet deal if you ask me.

Overall, I'm really happy with my purchase and I'll definitely be using Boaters Emporium again in the future. If you're looking for some quality boating supplies at a great price, I highly recommend giving them a shot.

I recently made a purchase from Boaters Emporium, specifically a Y pipe for my mercruiser engine. However, when the package arrived, I was surprised to find a bunch of calendars instead of the item I ordered. I immediately reached out to their customer service team to address the issue. They requested that I send a picture of the box, which I promptly did. Unfortunately, I did not receive any response or communication from them to resolve the issue.

I was quite disappointed with the lack of customer service I received from Boaters Emporium. I even offered to pay for another Y pipe so that they could send it out and I could get my boat repaired while the issue was being resolved. I was informed that they had another one in stock, but suddenly it was sold out and no more were available. This was quite frustrating, as I was hoping they would be able to resolve the issue quickly and efficiently.

Overall, I would not recommend Boaters Emporium to anyone looking for reliable and efficient customer service. While I understand that mistakes can happen, the lack of communication and effort to resolve the issue was quite disappointing. I was hoping for a better experience, but unfortunately, this company did not deliver.

I bought some boat zincs from Boaters Emporium, a small business that sells boating supplies. I ordered 8 of them, but when I got the package, only one was in there. I was pretty bummed out about it, but I figured it was just a shipping issue. I tried to contact the company, but it took a while for them to get back to me. I think they were having some trouble with their email or something, because I didn't hear back for a few days.

I was a little frustrated, but I understand that small businesses like this don't always have the resources to respond as quickly as bigger companies. Eventually, I heard back from Ryan, who works at Boaters Emporium. He apologized for the delay and explained that they had been having some email issues. He also said that they would refund me for the missing items.

I was really grateful to Ryan for taking care of the problem. It's always nice to see a small business that cares about its customers. I'll definitely be shopping at Boaters Emporium again in the future. They may not be perfect, but they're doing their best, and that's all you can ask for.

I recently made a purchase from Boaters Emporium and received an email right away confirming my order. They said they would let me know when my order was shipped, but after two days I still hadn't heard anything. I sent them an email asking for an update, but didn't get a response. I waited another day and then decided to cancel my order, but still didn't hear back from them. I sent two more emails confirming my cancellation, but still no response. I waited one more day and then emailed them again saying that I would refuse shipment since they never sent me the promised notification of shipping.

I'm still waiting for confirmation of a credit, but I haven't heard anything back from them yet. I recently found out that they're not approved by the BBB, which is concerning. I wish I had known that before I made my purchase. I hope this review helps others avoid the same frustration that I experienced.

I gotta say, I had a pretty good experience with Boaters Emporium. I was in need of a Johnson pump impeller and a Raritan ice maker, so I went ahead and placed my order on their website around noon on Monday 2/24. I was pretty impressed when I got a confirmation email with tracking information just a few hours later. And get this, both units were delivered right to my doorstep on Wednesday 2/26! Talk about speedy delivery, am I right?

But wait, it gets better. Not only did they offer free shipping, but they also beat the price I found at West Marine port supply by over $250. I mean, that's a pretty sweet deal if you ask me.

Now, I gotta be real with you guys. When I opened up the box for the ice maker, I noticed that the door latch was broken. I was pretty bummed about it, but I decided to shoot an email over to Ryan on 2/27 to let him know about the shipping damage and see how we could proceed.

To my surprise, Ryan got back to me on 2/28 and let me know that he would notify the manufacturer about the issue. And get this, on 3/2 I got an update that a new latch was on its way from the manufacturer! I was pretty impressed with the follow-up and customer service I received from Boaters Emporium.

The new latch arrived on 3/4 and I was able to install it without any issues. All in all, I gotta say that I'm pretty happy with my experience with Boaters Emporium. They offered fair pricing, free shipping, and great follow-up. What more could you ask for, right?

We had a bit of a problem with Boaters Emporium when we ordered a part from their website. We were excited to receive our order, but unfortunately, it was mysteriously canceled without any notice. We were quite disappointed and decided to call the company to check on our order. The person who answered the phone told us that our order was refunded, and it may have been either another customer who canceled our order by accident or the other guy in the office entered the wrong order number to cancel. We were not happy with this explanation, and we tried to explain that it was not our fault, but the person on the phone kept interrupting us and not letting us speak.

We were quite frustrated and asked if they could do anything to make it right, but the person on the phone said there was nothing they could do. We were shocked and disappointed by their response, and we felt like they were not interested in having an honest business relationship. We were quite upset by the way we were treated, and we do not recommend this business to anyone. They claim that it was an error, but they did not make it right, and we feel like they were not interested in resolving the issue.

To make matters worse, we noticed that the price of the part we ordered had gone up by $100. We were quite upset by this and felt like it was out of our hands. We tried to explain this to the person on the phone, but they were very rude and hung up on us. We were quite disappointed by this experience, and we do not recommend this business to anyone. They claim to be a reputable company, but we feel like they do not care about their customers and are not interested in resolving issues. We hope that they will take our feedback seriously and improve their customer service in the future.