Blacks’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of outdoor enthusiasts are dissatisfied with gear and apparel.
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Disappointing experience with Blacks: Poor customer service and wrong product delivery
So, I stumbled upon Blacks while searching for some outdoor gear and thought of giving them a try, but I must say the experience turned out to be quite disappointing. I received a different product than I had ordered, and when I approached their customer service, it was no less than a nightmare dealing with them. They were unresponsive and unhelpful, making it totally impossible for me to recover the cost I had paid.
Honestly, I would suggest avoiding Blacks if you don't want to be ripped off like me. The whole experience has left a bad taste in my mouth, and I wouldn't want anyone to go through what I have gone through. It's a shame because I was looking forward to a good shopping experience, but unfortunately, it turned out to be a complete joke.
All in all, I would suggest trying other options out there for your outdoor gear needs. There are much better companies with excellent customer service and quality products that won't leave you feeling ripped off.
Disappointing Experience with Blacks Online - Be Warned!
Bought something from Blacks on their website and boy was I disappointed. Ordered a new jacket which was supposed to look great on me, but ended up being the wrong item! I could not believe it! And to make things worse, when I tried to return it, they expected me to pay for the return cost. Can you believe that? I feel like they should have paid for it since it was their mistake. But no, they told me I had to pay for it if I wanted to return the item. And even after all that, I only received a partial refund that didn't even include the postage fee. That's just not fair, you know?
I will definitely be looking elsewhere for my outdoor gear in the future, that's for sure. And I'm not the only one. I've seen other people online saying they've had similar problems with Blacks. So yeah, let this be a lesson to you all - be careful when you're shopping at Blacks and make sure you double check everything before you buy it. Otherwise, you might get stuck with something you don't want and have to pay for it anyway.
Disappointing Experience with Blacks: My Refund Still Not Received After 5 Weeks
Ordered from Blacks over 5 weeks ago and still haven't received my refund. It's frustrating to not hear back from customer service despite several attempts to reach out. Was looking forward to a good experience, but unfortunately, it seems like this is a common issue with Blacks. Save yourself the hassle and go to retailers who truly value their customers.
Is Blacks Legit?
Blacks earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Blacks.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Blacks.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Blacks have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Blacks and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Blacks.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Blacks.co.uk Review: Incompetent and Disappointing Customer Service
So, I ordered a bag from Blacks (blacks.co.uk) a while back. The money was taken out of my account right away, which I thought was pretty normal. However, after three long weeks of waiting, I still hadn't received any emails about the status of my order or anything. That's when I decided to reach out to them and ask about it.
Unfortunately, the news wasn't good. They told me that the bag I ordered wasn't actually in stock, which made me wonder why they even let me buy it in the first place. But they said they'd get it in soon and that I could expect it to be delivered at some point.
At this point, I was pretty frustrated with the situation. But I decided to give them the benefit of the doubt and wait it out. Another week passed, and I still hadn't heard anything about my order. So, I decided to reach out to them again.
This time, they told me that the bag was in stock after all, and that they would be shipping it out to me soon. But once again, I had to wait and wait. And when I finally did receive my package, guess what? It wasn't even the bag I had ordered in the first place!
Needless to say, I was pretty unhappy with the whole situation. But I figured I'd cut my losses and just ask for a refund. Even this process was a bit of a headache, however. I had to contact them multiple times before they finally processed my request.
And then, when I finally did get my refund, I found out that they hadn't even refunded me the full amount I had paid! They failed to reimburse me for the cost of delivery, which seems pretty unfair considering I never even received the bag in question. Overall, this whole process was incredibly frustrating and time-consuming. I wouldn't recommend Blacks to anyone.
Disappointing Quality from Blacks, Milletts and Ultimate Outdoors – Time to Shop Elsewhere
I've been shopping at Blacks, Milletts, and Ultimate Outdoors for quite a while now. However, the recent stuff I've bought from them has been terrible in terms of quality. And you know what's more interesting? Most of their branded t-shirts, that they claim to be of high quality, are now being made in China. This, I think, is the reason behind the poor quality. So, I think I'll have to look for other stores from now on. And, I suggest everyone else do the same.
Overview of Blacks complaint handling
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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