[Resolved] Bedstar Ltd. — bed
I purchased a bed on Thursday 3rd October (approx £500l.This is the first time i have used Bedstar to purchase anything.
The delivery was die on Friday (4th Oct) afternoon, I was due to be at home.Unfortunately at 2pm i was called to go the hospital as my dad was involved in a road accident.On way there the delivery driver called to say he was at the property but no one was there.He advised me that he can either:
1.Leave the items with my neighbour
2.Come back another day
I called Bedstar today and explained the emergency which took place last Friday.I have been told that i will need to pay approx £50 for another delivery.
Due to the circumstances i believe the fee should be waived as this was a unforseeable incident.I am happy to provide you with details of the hospital.
To be honest i am disaapointed with the response i have received to re deliver the items.
Can you please look into this as i refuse to pay any charges.
94 Beamhill Road, Burton on Trent,
Staffordshire, DE13 0AD
Updated by sara1986, Oct 07, 2019