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[Resolved] Bedstar Ltd.bed

Hi,

I purchased a bed on Thursday 3rd October (approx £500l.This is the first time i have used Bedstar to purchase anything.

The delivery was die on Friday (4th Oct) afternoon, I was due to be at home.Unfortunately at 2pm i was called to go the hospital as my dad was involved in a road accident.On way there the delivery driver called to say he was at the property but no one was there.He advised me that he can either:
1.Leave the items with my neighbour
2.Come back another day

I called Bedstar today and explained the emergency which took place last Friday.I have been told that i will need to pay approx £50 for another delivery.

Due to the circumstances i believe the fee should be waived as this was a unforseeable incident.I am happy to provide you with details of the hospital.

To be honest i am disaapointed with the response i have received to re deliver the items.

Can you please look into this as i refuse to pay any charges.

Sareena Ahmed
94 Beamhill Road, Burton on Trent,
Staffordshire, DE13 0AD

Regards,
Sareena Ahmed

  • Resolution statement

    n/a

  • Updated by sara1986, Oct 07, 2019

    n/a

Sa
Oct 07, 2019

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