Bath Planet review: Bad contract practices

We met with a rep from Bath Planet in 2023. He was asked directly if the product was like the cheap plastic goes of over covering you see on TV. We were told absolutely not. We signed the contract and paid up front. We were then informed there was a “showroom” at a local mall. We went there to find it was exactly what we were afraid of, the cheap looking fiberboard garbage. We still had measurements that were incomplete and modifications that were discussed. Only 3 to 5 days had gone by with no specific start date set. We called the salesperson and asked him to cancel the deal. We met with a second rep at the “showroom” and told her we did not wish to use their service and to cancel the contract. In the “fine print” they were able to burn us for just under $4,000.00 for cancellation even with no material cut, produced, shipped or any work done. We tried to no avail getting our money back. Be damn careful with this company.