bartleby software - unethical
This company is horrible. I tried the product for less than 15 minutes, it didn't work and I wanted my money back. They fought me tooth and nail before they finally credited me back my money. I assume that they feel 9.99 isn't worth the fight - and normally it isn't, however if they weren't so rude, I probably would have let it go and just moved on. They are playing the odds that people will not fight back for 9.99 for a product that doesn't work. I should have read the reviews first - my fault on not checking them out first.
charging my card without authorization
My name is Samantha and I just noticed that my credit card has been charged 9.99$ for the past few months and I would like the money refunded back. I have not ever used bartleby.com before and I don't know how the charges occurred.
There was a charge on August 15, July 15, June 15, May 15, April 15, March 15
I don't know what Bartleby is and I would like this resolved immediately.
that card that has been charged is 1636
bartleby student success
I have multiple (6 in all totaling $59.94) unathorized $9.99 transactions on my account from this company. I've never used this service and I need my money refunded as soon as possible. Each charge was on the 13th of each month beginning in February. The last 4 digits of the card being charged is 1592. THe picture depicts the explation of the charges that I recieved.
student success
Stop charging my account ending 8970 Visa card for services which I have not used.
my Account was charge again in 05/04/19;06/04/19 & 07/04/19;
Refund my account for each month charged for 9.99 x 3 = 29.97 the credit card company will reserves these charges .
Stop charging my account for services I have not used. Note I am not in school at UHD.
Cynthia Gbadebo
[protected]@gmail.com
online book
This web site is taking money from my bank account for the last few months and I did not agree to this. I would like a refund. I have not used your services nor do I plan too! Please return my funds. I would appreciate a live operater to help me at this point. I have sent emails and you continue to take money from my account. Please give excellent service and call me back [protected]
refund
This website is completely trash! I cancelled my subscription weeks ago and yet I was charged 2 times for something I cancelled. I reached out to them via email and received no reply but yet they are still taking money out of my account! This is ridiculous! I am paying for something I don't use. I need my money back for both payments and they do not answer their email, nor do they have a phone number! This is crazy and needs to be fixed ASAP!
unsubscribe
I am trying to cancel a subscription that has been appearing on my credit union report. I finally found out that it was added when my son purchased textbooks. You do not have a phone number and I have just spent 20 minutes on all of your websites trying to find a place to unsubscribe.
If I do not receive an email from you within 24 hours, I will call my Credit Union and report this charge as fraud.
Name on Charge: L Eileen Riddle, Michael R Riddle
CBC Federal Credit Union, $9.99 per month.
Account # [protected] WHEV7E82X
Our email is [protected]@roadrunner.com
writing & their "payment plan"
I was supposed to have a low cost plan until the very end of the month but once I signed up and everything, I was charged almost $60 for looking at an essay. I'm pretty mad to say the least seeing as i'm a broke high school student; but yk, its chill apparently, definitely doesn't make me want to cry because now i'm even more broke and the bartleby writing site doesn't have a lot of functionality for your account settings etc., so I cancelled my account immediately, hoping i'd be able to find something on their main site to help with what just happened but I suppose not and now I get to finish writing my paper and try to find other resources that aren't plagiarized and $60.
about the plan
I opened a account with you guys for the 2 dollars for 2 days and you guys are charging me 59.85 dollars for what. If I knew I had to pay 59.85 dollars for opening an with account with you guys I wouldn't have done it. But you guys are recking people off with all that charges. But I'm asking if you guys can fix my charges because it's wrong and I want you guys to put my money back into my account. Neisy rodrigues
online service
I was signed up for this service whenever I purchased an online book through texas tech b&n store. I guess I didn't uncheck a preselected a box during checkout. After failing for the 3rd time to get them to stop drafting my account, I have shut down my debit card. I am not sure why b & n would associate with this company. Also, they do not offer a customer service phone number.
So chegg it is! Barnes and noble just lost my business as well.
I have no clue why this is showing on my bill
This is the second or third time that Bartleby has shown up on my bill and when I bought my textbook I told the cashier that I did not want this service I don't know if he heard me or not but I need this resolved soon. What I need is for you to cancel this service since I never used or asked for it, and if possible I'd like to be reimbursed the $9.99 a month that your company has been charging me.
bartleby services
Im only interested in the first month service as it turns out I dont want the services subscription I dont want whats offered on the site, I was charged 18$ on 4/21 extending services I dont want. I want my refund, bartlebys customer service un enrolled me for the month they charged for and never refunded me. Their disadvantaging consumers with bad customer service
registration fee
I have an unauthorized transaction from this website. I never subscribed to this website, but I was charged a subscription fee of $9.99 the morning of March 27 and didn't even receive an email for confirmation of the payment. Please refund the money and cancel my subscription, I am not even in school so I would never use this website. Thank you so much.
fraud didn’t use it for the essay i’m 30 years old
I just checked my email and boom it said someone charged me ! Used my email address and everything please refund the money back I'm 30 and I wouldn't even need it and i just checked my email and saw all this someone even purchased $500 for markup that I didn't even need ? Please I really would use the money for something more important then essay app I'll nevrt need
Glendale California not AZ
my card was charged $59.85
My card was recently stolen and someone used my information to purchase something on your website (bartleby.com) for $59.85 which I did not approve! It's a cash app card not a regular banking card so I can't just call my bank to get my money back. I was told to contact you guys for my refund! Please give me a call back at [protected] or email at [protected]@yahoo.com asap! I really need my money back and need someone to contact me with answers asap! Please and thank you!
membership
On January 13, 2019, I have encountered an unauthorized charge from your site since September of 2018. I do not have an account with your company. I would appreciate having all of the money your company took, to be refunded back to me. Also, would be appreciated to have this unauthorized charge not occur again. I currently do not have an account or anything with your company.
wrongly charged £59.85
This evening I set up an account with you thinking it was free and picked a plan for £59.85 for 3 months membership. I thought the first trial was free so once I realised it wasn't I cancelled straight away. Hopefully you will be able to see this. I haven't used any of your resources and was only a member for an extremely short period of time but from an email you sent me it informed me that I was still going to be charged £59.85. Please could you advise me that this will not be the case. I am sorry for any inconvenience I have caused.
Thank you for your cooperation,
Kind regards,
automatic deduction of my money
I just took the subscription for 3 months and you deducted 59.85 dollars for next three months.You didnt inform me about my permission if i want to renew it for next 3 months.I want my money back.I dont have the notes for the next semester so i don't want to use it.I forgot to cancel the agreement for next 3 months.Please refund my money and cancel my subscription.I will be thankful.
charged too much.
I was charged $59.85 on October 2, 2018 which was fine because I did sign up for three a three month subscription. However I was charged again on January 1, 2019 for another $59.85. I cancelled my membership already and I feel I should get refunded my last payment because I did not agree to those charges. Has anyone else been refunded for a similar situation?
I didn't use bartley anymore but you charged me 59.95$ again!! I cancelled and I want full refund.
i didn't use bartley anymore but you chareged me 59.95$ again! I cancelled and i want full refund.
i was charged for the 3 month for $59. in Sep 29th. Then i did not use it twice, but u charged me again today, 59.95$ without asking me and, inform and notify that it will be chaged succesively. i feel cheated.
Give me a refund. today's [protected]) fee - 59.95$ i want a full refund because that was not what i asked for at all, and I have cancelled my membership already, so i will not use that membership anymore. if u want to calculate today and tomorrow's charge, then deduct them and give me rest in resonable way. Thank you
my ID is [protected]@gmail.com
I expect your prompt disposal. contact me ASAP.
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