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BareMinerals / Bare Escentuals Beauty Customer Service

5
Complaints20
Pending1
Resolved1

Bare Escentuals Beauty, Inc.

900 3rd Avenue, 28th Floor
New York
New York
United States - 10022

Customer Support Phone Numbers

1866 214 0702(Subscription) 0 0
+1 888 795 4747(bareMinerals) 0 0
+1 212 805 1850(Head Office) 0 0
+1 800 605 8816(Made-2-Fit App) 0 0
+1 800 633 6768(Fine Salons and Spas) 0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 11:00 PM
SunClosed
bareMinerals Hours
Monday - Saturday: 8 am - 11 pm 
 
Made-2-Fit App Hours
Monday – Friday: 9 am – 6 pm 
Plus

BareMinerals / Bare Escentuals Beauty Complaints & Reviews

BareMinerals / Bare Escentuals Beauty / makeunders

Ka
Sep 15, 2018

I made the trip to the location at the Short Hills mall for a makeunder. I was told by the current manager, Tammy, that a purchase was REQUIRED along with my service. I recently went to a location closer to home and I was informed that a makeunder was a free service. I mentioned that I had...

BareMinerals / Bare Escentuals Beauty / unauthorized charges

Th
Sep 02, 2018

I noticed on my bank this morning an unauthorized pending transaction from bare escentuals #153 Columbia South Carolina snd I live in California and have made no purchases from this business so dont know where the transaction came from in the first place. I contacted my bank inquiring on...

BareMinerals / Bare Escentuals Beauty / late delivery of products / not refunding returned goods

La
Mar 20, 2018

I am writing about Order #UKW51745875. I placed this order on the 5th March. The contents of the order were for a Mother's Day gift to the value of £116.80. Unfortunately, due to some shipping problems, I was advised by Bare Minerals that my order was going to be delayed. Therefore, I rang to...

BareMinerals / Bare Escentuals Beauty / service

Er
Feb 28, 2018

I ordered an item from your website last Wednesday when you had your " discount code error". I then received and email saying my order has not been successful but no money deducted from my account! You DID take my money. Iv sent 4 emails and all have been ignored! I am still to receive my...

[Resolved] BareMinerals / Bare Escentuals Beauty / bareminerals customer service / late shipping

Tr
Feb 07, 2018

I use one product that I really love. The oasis moisturizer gel. I also decided to try an eye brightening cream. After going to several stores that didn't have what I wanted, I went to the bare Minerals website to order. I chose rush shipping since I was out of the moisturizer I use daily...

BareMinerals / Bare Escentuals Beauty / bad service

Hu
Nov 06, 2017

What can I say? It's terrible. I ordered 6 items two months ago and got only one out of them. Can't say anything negative about its quality - it's ok, but the shipping sucks. One more problem is that their tracking information is false. I don't know why. Customer service...

BareMinerals / Recieved 19 bad products in less than 4 months

Ya
Aug 26, 2015

Name of Product - quantity Firming Neck Cream - qty 5 Intensive Glow Pads Brightening Treatment - qty 5 Eye Primer - qty 3 Mascara - qty 4 Luminous Hydrating Body Cream Golden Glow - 2 I cannot stress how frustrating this is for me. I have made over 80+ purchases with Bare Escentual...

Bare Escentuals Beauty / scam scam and scam

Do
May 26, 2011

I ordered this product with the intention of trying it first. The product took a few weeks to get here. After a few days they charged my card $130.00 without any notification. Therefore my checking account was overdrawn which cost me another $120.00. When I called their customer service, the...

Bare Escentuals / Took advantage of a disabled woman

St

My son got me a trail offer of there makeup as a suprise for me but since I don't wear makeup I called and cancelled it. the repesentive said I could use the makeup to dec 8th then return it I ask for there address to return it right then but he said he would email it then he had...

Bare Escentuals Inc / ripped off

Je

my son order a trial offer fron them he expected it would only cost 29.95 like advertised on tv but soon we found out different when he gave it to me I called and cancelled it and the man I spoke with said to use it to the date of dec 8th even though I wanted to send it back that day which...

bareminerals.com / no refund for merchandise not redieved

Ma

I sent in for a trail of makeup that was advertised on the internet. I never got anything. My credit card was charged. I call first to state that I did not want to have an account for any additional makeup. I was told that if I did get the trial to send it back. I never got it. I checked...

Bare Minerals / Scam/Misrepresentation

Dm

I completed a survey on line for a trial offer for $1.00 plus shipping and handling. Today I received an alert from my credit card company that there was a $130.00 charge pending on my account from this company. After I call them I was told that per the offer I had 10 days from shipping to...

Bare Minerals / Not pleased with product

Fe

I called customer service to cancel my membership, but because they had already shipped an order to me 11 business days ago I was unable to get a comlete refund. I was told I would have to wait until the next billing cycle in order to get a complete refund. I did not accept this as a...

Bare Minerals / Fraudulent Ad

Pd

I completed a survey online and was offered a 9 piece set of Bare Minerals for $1. According to the ad, I would only be charged the $1 plus S&H. Immediately after making the purchase with my credit card, I was re-directed to the site where I found out this was a $1 trial offer and would be...

Bare Minerals / Auto Shipments/Charges - Misleading info & refusal to refund on their mistake

Tr

I have seen the Bare Minerals infomercials for years so I finally decided to try it a little over a month ago. I figured I had nothing to lose since they have their famous "30-day Money Back Guarantee...even if you use all of it, just send back the empty containers for a full refund (minu...

Bare Escentuals / I purchased a product that does not work

To

I purchased the bare mineral spf30 natural sunscreen distibuted by Bare Escentuals Beauty, Inc.when on holiday in palm desert in December. The powder ( at the base ) is supposed to pass though the brush when tapped on the face . When I came to use it, it was clogged and it still i...

Bare Minerals / unauthorized withdrawal from bank account and susequesnt bank fees

Fr

I had my husband order the trial offer for me while I was at work. he made the order on line it stated that I would be charged two payments of $29.00, plus shipping and handling. So, hubby sent my bank account info for the first payment to be taken out. This is my B of A account (I am not...

BareEscentuals / Customer Service

An

There is a sales girl at Partridge Creek mall, in MI. Her name is angel and she is awful. She literally yells across the store, follows me around while I'm trying to browse, and tries to pressure me into buying items, even ones I already have. 1. Do not yell at me. There is no...

Bare Escentuals / Awful experience

I also have clogged pores and I couldn't figure out why. I am so glad I saw this site. I will try the kinerase as someone suggested. I have clogged pores around the nose, on the nose, below my lower lip. Nothing I was using has helped I never even suspected that it was my B E. I...

BareMinerals / Return not refunded

Ke

After trying the make-up I decided that the product was not for me. I returned the product and then got a few phone calls from a representative at Bare Escentuals. Even though they send you a 30 day supply and say try it for 60 days and if you don't like it send the rest back for a...

Bare Escentuals / Terrible experience!

Le

First off, I would like to say that I have never had an allergic reaction to anything in my life. Nor have I ever had problems with contact-type rashes (poison ivy/oak.., any make up ingredients, etc). So when I saw a Bare Minerals / Bare Escentuals ad on TV offering a free trial, I went...

Bare Minerals / Have not received my trail and order!

Mi

I NO longer wish to order your product for the simple fact i ordered my FREE trial on December 20, 2007 and still have not got it in the mail. I feel that if it's taking longer than the time that one of your representatives said, then what is to say that if I did enjoy the product and...