The complaint has been investigated and
resolved to the customer's satisfactionResolved Balfour — cap & gown
resolved to the customer's satisfaction
I paid $80 for my cap and gown and I just got it today. The gown is WAY TOO BIG. It swallows me whole. My arms don't even show. It's just a complete disappointment. Balfour measured me 4 times and STILL got it wrong. NEVER USE THEM!!! Now, I cannot return it and cannot get it altered since it won't match my fellow graduates. Jostens does a MUCH BETTER job.
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