Menu
CB Furniture Stores Badcock & More West Polk Avenue, Lake Wales, FL, 33853, US
Badcock & More company logo
Badcock & More
reviews & complaints
Badcock & More company logo

Badcock & More

West Polk Avenue, Lake Wales, FL, 33853, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
11:00 am - 4:00 pm
ComplaintsBoard
D
10:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badcock & More - Customer service - return of product

I am writing this email in reference to a recent purchase at store # 753 for a dining room table - I am looking for assistant in regards to how I was treated at this particular location. I was treated beyond poorly as a customer of several years. I was delivered the wrong shape of my dining table, I ordered a rectangle table and was delivered a round table. I contacted the store where I was told to bring the round table a few days later and was called on that day to bring the table as I entered the store I was not greeted by the sale lady linda instead yelled at by her as to "where is the table" I advised it was in my vehicle and I kept asking if my table was available - she ignored me because was attending to other clients but later then yelled at me to bring it to the back of the store - as I looked in shock I asked if my rectangle table was here as I was told it was at the store - she then yelled across the room "your table is not here - bring me the one you have, I can't do nothing you should have called" meanwhile I was called by her that morning to come and bring the table - it was the most stressful time of my life to have been talked down this way especially since I was actually going to purchase more that day from the store. I was embarrassed especially knowing that my husband walked around the store and noticed the truck was behind the warehouse with my table - linda then started to say I can just cancel my order and that is exactly what I did because I was at that point of disrespect. After all of this, I have my children eating on the floor because of this experience. I am in distress - because of all of this and I need and want answers to how a customer can be treated like this. Thank you - delbit

Read full review of Badcock & More
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.