Latest Reviews and Complaints
Horrible service
I had a service visit at AutoNation USA Hilton Head Hardeeville where I requested a tire rotation. Immediately after leaving, my vehicle developed a vibration that was not present before.
While at Lexus for a recall, their technician confirmed all four wheels were improperly balanced. I paid $171.80 to correct the issue, and the vibration was resolved.
I contacted AutoNation on February 21 and followed up again on February 25 with documentation, but have received no response after several weeks.
Very disappointing experience, especially the lack of communication. I am simply requesting accountability and reimbursement for the $171.80.
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