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4.5 618 Reviews

ADP Complaints Summary

16 Resolved
80 Unresolved
Our verdict: With ADP's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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5:36 pm EDT

ADP Payroll Service

ADP neglected to withdraw taxes from my account on a weekly basis as per our agreement and what I pay for. Now they take 0 responsibility and what me to come up with $2500 immediately.

Desired outcome: I want a refund for all weeks that they didn't fulfill their obligation

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1:44 pm EDT
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ADP Termination of 401K Plan

I no longer doing business and wanted to terminate my 401K plan. ADP had me fill out the termination document and told me after May 31st, someone from ADP Retirement would walk me through the next steps. It's been nothing but a nightmare. They never reached out. They never emailed me the next steps and I have been unable to reach anyone at ADP because their automated system is pathetic. I've sent emails begging for someone to help me but they send me back one line emails telling me to call. It's like a vicious circle. They did however take the termination fee from my account. That they did right away. I've been trying to reach someone for almost a month now. it's a nightmare. Don't use ADP. It's awful.

Desired outcome: I need to know the next steps on how to disperse the funds to the employees who used to work for me. I was told ADP would walk me through it. Not true.

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1:49 pm EDT

ADP ADP Retirement Services and Payroll

Overall, my entire experience with ADP has been horrible the past 2 years. I stopped using them December 2021 for payroll and started the process to move our company 401K plan to TD Ameritrade IRA. We submitted all documentation with NO help or guidance from ADP as it is near impossible to get an actual person on the phone who can help. Wait times are never under an hour and once you do reach a robot/out-sourced individual they are very limited to what they can assist with. They are unable to help with figuring out where our money is why it hasn't been rolled over or distributed after we submitted our termination forms as required. Months have passed with not a word (still get a monthly bill though) so now I find myself again on hold over an hour of course, reaching someone who can't help but will request a call back. I also sent an email in hopes to get some sort of reply. Another 2 days pass and NO email response other than the auto response saying I would be contacted within two days. Still no call back or email. I just want someone to tell me the status of our account and when our funds will be distributed or rolled over as we have requested. IF anything is needed or missing in order to proceed that would be good to know. For such a large company I am just appalled to have such crap customer service. It was the same with payroll, if you had a question about processing your payroll good luck. Hopefully you have half the day to wait for a call back. At this point I am ready to hire legal counsel. As a business owner we hire these people to help us not make our lives miserable and take hours away from running our business. If you are looking for a payroll service, try a smaller company or Paychex. ADP is a terribly ran business with zero customer service. I could go on and on regarding the crap service they provided over the last few years. They are really good at getting you signed up but after that they disappear. I have been in tears lately due to the lack of customer service and not being able to talk to anyone who can tell us what is going on with our money. Shouldn't have to fight so hard to get my employees and our money out of the 401K to where we want it invested.

Desired outcome: I want to completely cut all ties with ADP and I want our money sent as we have indicated on our termination applications asap.

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4:52 pm EDT

ADP Big Costly Errors!

If you are a business, DO NOT USE THIS SERVICE! We have had so many costly errors with this company and resolve is near impossible. I was just notified by a former employee that she received a letter from the IRS stating she underreported her income by thousands of dollars. After investigating this, I discovered that ADP submitted year end reports and W2's on behalf of my company after being replaced by another payroll company. I released them on 10/31/2020, yet they reported yearend anyway. I called them today to complain and attempt to resolve the matter and they told me that they would "back out" my reports, but it would take 75 days! The IRS will not wait 75 days for payment.

Additionally, ADP used the wrong ID number on the unemployment tax reporting form for one quarter, crediting my payment to another business, and causing havoc with unemployment benefits for my employees. It took months to resolve this and, again, they were very rude during the process.

If you must use them, WRITE DOWN - DOCUMENT - every correspondence you have with them, as they will deny every talking to you.

Desired outcome: Pending

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Warren SH
Annapolis Md, US
Jun 08, 2022 10:14 am EDT
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This complaint involves my wife's W2. Thankfully the company I work for uses Insperity which I highly recommend. Insperity provides excellent customer service. If anyone is looking for a ADP alternative Insperity is the company. Back to the complaint: My wife and I moved to another state, her address was updated in the system but apparently due to an ambiguous "system error" (which they could not explain) her W2 was never updated and taxes were being taken out of her paycheck for the state that we previously lived in. When the mistake was noticed they "claimed" that they were going to expedite THEIR error, but 10 weeks later nothing has been resolved. Two weeks ago they said that everything was done but they were just waiting on a supervisor's approval. My question to them, which they refuse to answer, is: Where are all of the supervisor's?" They want us to believe that in a company that size, there is NO ONE, not ONE supervisor who can sign off on the W2?!?! They are trying to convince us that 10 weeks IS expedited! My question is: How long would it have taken to fix THEIR mistake if we had not requested expedited service? Nothing that they say seems to add up. Might I add that taxes were due in April and we had to file an extension request due to THEIR mistake. I think that when mistakes are made on their end, they tell you what you want to hear so that it sounds as though they care but in reality they don't. Again if you are an employer I strongly suggest looking at Insperity or other companies.

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3:17 pm EDT

ADP Speak to a real person

I have called multiple times March 16th, March 17th, March 18th, April 5th and the April 12th, April 19, April 21, April 26th and now April 28th 2022. Im in tears trying to call and go online to try to get a real person. All I need is someone to help me get into my account for my paystubs because my W2 information is incorrect! My x employer will not help me and states they can only help people that are new employees and current employees. Which Im saying BULL CRAP! That makes no sense>

Desired outcome: To speak with someone who can help me get into my account to get my paystubs.

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Alicia Caballero
Coral Gables, US
Sep 29, 2022 10:45 am EDT

I have called multiple times Trying to call and go online to try to get a real person. All I need is someone to help me get some paycheck stubs from prior years for a former employer. I need these for court.

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5:10 pm EDT
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ADP Workforce now client service

I am filing this complaint today because I'm sick and tired of calling your client service desk and being transferred to somewhere overseas to speak to someone who barely speaks English. If I call in and I get someone in America, I seem to get stuff fixed quite quickly. Every single time I get someone from overseas these people seem to work off a checklist and will not listen to what you're saying. It takes sometimes hours to get something as simple as adjusting PTO time Bank due to the employee entrance something incorrect. I've been with ADP since January one, 2017, and this is an ongoing issue. I know you will not do this, but to improve your customer service I would consider moving all your customer service back to America.

Desired outcome: You need to improve your customer service to ensure your employee can speak and understand English.

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4:21 pm EST
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ADP Follow up/lack of communication on termination of service.

Our company stopped processing employee payroll with ADP in July 2020 (our company was acquired and the new company used a different service) which was really out of our control. In Sept 2021, we discontinued our ADP service for our sub-contractors. This process was moved back to the A/P department. Again, out of our control. The lack of service, response times, no responses, ignored emails, etc has been very disappointing. At one point I, personally, enjoyed using ADP and have had several representatives that have gone above and beyond during the time we were actually processing payroll. Once we stopped, ADP has basically cut us off from everything. To try and reach anyone, other than using their customer service number, (which is pointless since we're technically not a customer) is impossible.

If I was asked my opinion now of ADP, it wouldn't be a very good one. Along with this and all of the other issues we had when processing payroll, I wouldn't recommend them to anyone.

Desired outcome: A reliable contact.

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4:31 pm EDT

ADP ADP payroll

Late penalties and interest from ADP not processing payroll taxes in timely manner. After very lengthy hold times, and non responses/clueless from the "live chat" --got a similar response from the telephonic system. If they screw up, YOU PAY. Period. They're not proactive, non/poor responsive, and do not value their customers. Period. Seek other competent payroll corporations that value clients and actually authentically care by DOING right. Thank you.

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2:00 pm EST
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ADP Blender received from Vacuum Cleaner Market (CA) late December, 2020.

Shortly before Christmas, 2020, I received a blender from the above company. I never ordered this product. After much phone contact between myself and the company, since your company did nothing to resolve the issue, they issued a return label through FedEx, which I promptly used to return the unordered product.
Now, two months later I am STILL waiting for this purchase to be credited. I've spoken with several reps who have effectively done nothing.
I am entitled to this credit, not to mention much better customer service. I expect a reply upon receipt.
M. O'Doherty
[protected]
[protected]@gmail.com

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2:21 pm EST

ADP Fraudulent charges, lack of customer service, lack of action and interest

I have for fraudulent charges that were charged to my ADP card I have spoken with several people now past few weeks and still have no answers I have personally looked at the information online call different Brittany realize that these companies do not ask me this and it has been two weeks for somebody to follow this up when it took me 30 minutes to find information I needed I have tried to pass it on I have no email addresses or anyway to ask this information to my account or further this information I just want my money back I called on the 50 of the day so two of my charges which is more than $200 I am definitely not going to be at my other two charges that does not seem like they matter to anybody at the Adidas company and they don't care and they're not going to help me I have not been able to get any answers from anybody I have not received the mail that I was supposed to receive I don't know why this is going to mail instead of email like every other business in the entire United State but for some reason I can't see my money back I am a very unhappy and I am questioning why these people are actually taking care of my paycheck and dispersing them what else is going wrong that people don't catch and do not care about this is horrible customer service in a very good way of making people feel like they cannot trust you with their

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6:12 am EST
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ADP Unethical behavior

On november 12th and 13th my husband and I both showed up late for work. We were both told that we wouldn't be getting any points but we couldn't be late again. November 19th I was written up they gave me a half of a point for both days however they got their days wrong and wrote me up for the 11th and 12th. I did not sign the write up because I didn't agree with it. My very first write up I got 3 points taken and I had a dr note they did not take it. They do not treat everyone equal. They favor some employees and are rude to the rest. I can't ever talk to the hr / owner because it never helps. She so rude not only to me. I am a shipper I have been slaving for them helping pack their parts to move to new location cleaning packing counting etc while the other shippers ship. I asked today am I not a shipper anymore the assistant manager rudely said did I tell u otherwise I said no but how come i'm the only one out here breaking my back while the rest get to ship he said I dont need u questioning what I do. I said why can't we take turns he said deshun needs to train I said no he doesnt he has been shipping he shipped more than me. I said what about jonathan he said what about him how come he gets to ship why can't we take turns he said I already told u. I said see im gonna have to report u I can't get anywhere with yall. Hes said do what I have to while the owner just stood there and let him disrespect me. They are very unprofessional i've already had sexual harassment issue also it is not safe the pickers have brake issues and ran into another employee they have broken racks from a picker they dont wear their harnesses they have people driving them that are on drugs. My husband loved his job he's a picker and lead. But lately he's been fed up as well. I would like for them to treat everyone equal and stop favoring some, maybe give us a way to work off our points for sindy to stop being so rude and running off other employees. I work for tom auto parts warehouse. I have texts I could send if needed stating I wouldn't be written up

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9:07 pm EDT
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ADP Automatic payment stopped without notification

LOANCARE

Loan # XXXXXX4710
10401 OSO RIDGE PL NW
ALBUQUERQUE NM 87114

I was paying this mortgage loan making automatic payments from my Chase Account Bank.

On June 03 2020 I received a letter from Loancare about delinquency of my loan for two months, after checking my account I made the two months payments and the late charge fee was removed, I made a complain about
stopping automatic payment without any notification.

My credit has been affected and now I am asking you to corrected,
this was your mistake. I can provide copy of my chase statement
for the entire year so you can check my solvency to make all my payments on time.

Any question you may have please call me at [protected].
Arcelia Sorkin

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1:52 pm EDT

ADP Garnishment

I was over garnished recently by ADP. I had completed payments and had no more money taken from my check. Two months later I was garnished again for the same bill that had been paid off. ADP can confirm that it was paid off and that I have now paid over what was asked for. That's where they stop knowing anything. I've called the creditor and they are willing to investigate where the money is, if ADP would send them the correct faxes. ADP plays dumb every time I call and I've called several times. Last time that I called I asked to be transferred to their HR dept. the women on the phone said that they don't have an HR to transfer me to. I asked if she worked for ADP and she said yes. She works for a payroll processing and Human Resources company and she DOESN'T have an HR dept. I think that an Attorney General should investigate ADP. Oh and if you're going to have a very thick Middle East accent please don't start the whole encounter off with a lie by telling me your name is Stacy, or Kevin, or Jason...

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7:27 pm EST

ADP Garnishment

Adp took over $200 from my paycheck without a court order. My company sent them paperwork of a judgment against me and the possibility of garnishment, but it has not gone for a hearing yet so there is no recorded court document stating a garnishment is to be taken. No one from my company nor the payroll company bothered to tell me they were going to take the money ahead of time which I thought they were legally responsible to do, also seeing there was no court order that was ever served via registered mail. I cannot afford an attorney but I feel like my rights have been violated. Do I have legal recourse for them stealing my money I earned?

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5:50 pm EST
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ADP Payroll and 401k

I have 2 issues with ADP currently.
First should really have been easy to take care of, but they have been so unprofessional in thier lack of follow up and actions.
One of my employees has tried to access thier online account for 4 days.
He has wasted his time following the directions of a customer service rep to log in and reset his password. Turns out their website has been down for 3 days.

2nd and more pressing, my firm transitioned to ADP in July. During this process, I expressed concern about the funds taken out of the employee's checks and where do they go?...
I emailed multiple times to C. Robinson with no response. I emailed several of my other contacts...no response.
ADP has the name but clearly does not have knowledgeable people working for them.
I am exploring a class action suit for their miss-handling of our firm's retirement fund.

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8:59 am EDT

ADP Payroll services

Within the last five years, ADP's customer service representatives have turned
extremely rude, and incompetent. I have requested that they send my payroll by UPS 3 times, but they always seem to forget, even when this information is in the records. I requested to speak to a supervisor on this matter and others, but the representatives refuse to give me one. They lie and say that they have to find out what it is about first. Well, my complaint is about them and being so ignorant and unprofessional. It's no wonder that I haven't received a callback. I am moving both my companies to Paychex.

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4:06 pm EDT
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ADP adp tax services

ADP has repeatedly filed erroneous payroll tax returns for Federal, State and Local taxes. I have gotten notices from the IRS and New Jersey for incorrectly filed returns, and the ADP representative who was assigned as our "Client Retention Specialist" had no clue about the details regarding the erroneous tax filings. We are facing a $979.39 penalty for an ammended return that was dated 7/19/19, while ADP could only tell us that our account was in good standing as of June 9, 2019.

We are facing an IRS penalty of $1, 379.77 for late filing of Form 941 because ADP failed to file the return after absolutely assuring us that ADP would be responsible for filing our tax returns as part of our contract. Then the Form 941 for the 2nd quarter of service was filed with an incomplete Schedule B and there were weeks of delay in waiting for ADP to determine what had gone wrong, during which I spent half of my workdays researching and recording all of ADP's tax errors. And this service was supposed to SAVE me time. NO THANK YOU ADP, your service is horrible and I would never recommend it to any business.

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12:16 am EDT
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ADP Payroll refund not returned

We were abruptly terminated by ADP due to non timely payment of their fees. We never received reminders via email or otherwise and the only email was sent to inform that we would be disconnected at the beginning of August. We immediately paid the balance and ever since it's been a struggle to get reinstated or least refunded around $3, 000 returned funds due to an incorrect routing number for one employee's payroll as well as payroll taxes which we've paid for but they've not sent to the respective agencies. It's the same story being shoved around from one rep to the other, they have no idea and I am being asked for documents to prove my case! It's simply stealing. Our company code is RZ/ZMT. It's been a month since all this started and there is no end in sight.

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10:21 pm EDT
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ADP voluntary st disability benefits

Date: April 2019 - present

Client #: Unavailable

Description of incident: Below is a copy of the correspondence I have attempted sending to two separate customer "support" ADP emails, both of which are not active and immediately bounced back. I am being involuntarily charged for short term disability insurance benefits I did not elect to receive.

To whom it may concern,
I am writing with concerns regarding involuntary short term disability premiums being deducted from my paychecks. I work with the Courtyard at Mt Tabor in Portland, OR. I did not actively elect to continue voluntary STD payments after there was a switch to MetLife for STD with my company in April 2019. I called an ADP representative on the phone in April who told me the benefits did not exist on my account for me to discontinue. He advised I call back later. After calling back again a few days later, I spoke with someone on the phone who said those benefits will be discontinued and I will no longer be paying premiums for them. I was not provided with reference numbers or confirmation notices following these phone conversations. I spoke with someone from MetLife 1-2 weeks ago who told me correcting this issue would not be a problem and that I needed to contact ADP to stop premium payments. I spoke to someone from ADP on the phone this morning, "Abigail" (Ref# C547-108-67) who said I needed to waive my voluntary benefits online during the open enrollment period. I checked my account and the voluntary STD benefits during that time and they were not even listed on my account. As such, waiving them was not a possibility for me. My previous premiums were approx $7/paycheck. They have now increased to approx $23/paycheck.

I *did not* consent to this increase or these benefits and would like them to be terminated. I would like reimbursement for all premium payments I was charged without my consent.

I also spoke with a claims specialist "Christian" from MetLife this morning from MetLife Client Services. She referred me to "Melissa" at 908-253-2580. I have left two messages and have not received a return call.

In summary: I do not have an open claim or a claim number and I do not want to file one. I was told on the phone that the STD benefits were not available on my account to waive and that they would not continue. I was then told in a separate call with a separate representative that they were waived. I was told I should have waived them online this morning - they were not listed on my account to waive during open enrollment. As such, I assumed the benefits were discontinued because they were not listed on my account. The premiums I am paying for STD payments need to be stopped because I did not volunteer to receive those benefits under MetLife with ADP and I need to be reimbursed for all premiums I have been charged without consent.

Please provide me with a direct phone number for someone I can talk to to have this issue resolved and forward this email to the appropriate party/parties. Your automated system is not accommodating my needs - nobody I speak to appears to know what to do or who to communicate with about this. I do not need to speak to a claims specialist as I do not have, and do not wish to file, a claim. It is not appropriate for me to be charged for benefits I did not elect to receive. I look forward to your prompt response.

Resolution:
1) I would like you to discontinue the short term disability insurance premiums being deducted from my paycheck and I would like reimbursement for all STD premium charges rendered without my consent (ie all charges occurring under MetLife STD).
2) I would like a direct phone number to someone qualified to handle this situation.
3) I would like customer support phone numbers and email addresses that actually work.

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8:57 am EST
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ADP Payroll

ADP sales rep (which we never heard from again after signing on the dotted line) sold us on the fact that they were familiar with prevailing wages and construction work. I am here to report that they know nothing about either. They do not understand prevailing wages and they do not understand our business. We've been with ADP for one year, and during that time, I have not been able to process one payroll correctly without having to call their illustrious "call center". For each weekly payroll, I spend approximately 3-10 hours/week on the phone trying to get the payroll fixed. I have to calculate all gross wages manually because their system cannot be trusted. I would not recommend ADP for payroll - keep shopping

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ADP Customer Reviews Overview

ADP, also known as Automatic Data Processing, provides comprehensive business solutions including payroll services, human resource management, benefits administration, and time and attendance tracking. Catering to businesses of all sizes, ADP offers customizable packages to meet diverse operational needs. Their services are designed to streamline administrative tasks, ensuring compliance with regulatory standards, and integrating seamlessly with various business systems. ADP's offerings aim to assist companies in managing their workforce effectively and with greater efficiency.

ADP In-depth Review

In summary, ADP is a comprehensive service provider for payroll and HR solutions, offering a wide range of services that cater to various business needs. Their platform is known for its reliability and user-friendly interface, although pricing can be a point of consideration for smaller businesses. Below is a detailed review of ADP's offerings and services.

Company Overview

  1. History and Background: ADP has long history, showing they are established and trusted in market.
  2. Range of Services Offered: They offer many services, like payroll, HR management, and more.
  3. Industry Reputation and Awards: ADP is well-known and has received awards, showing they are respected in industry.

Service Offerings

  1. Payroll Solutions: ADP provides strong payroll services that are reliable and efficient.
  2. Human Capital Management: Their HCM solutions are comprehensive and integrate various HR functions.
  3. Talent Management: They help with hiring and managing talent, which is very useful for businesses.
  4. Benefits Administration: ADP offers good options for managing employee benefits.
  5. Time and Attendance Systems: Their time tracking solutions are helpful for managing workforce.
  6. HR Outsourcing and PEO: They provide outsourcing options for HR, which can be very helpful for smaller businesses.

User Experience

  1. Website Navigation and Accessibility: ADP website is easy to navigate and accessible.
  2. Mobile App Functionality: Their mobile app is functional and convenient for on-the-go management.
  3. User Interface and Ease of Use: The interface is user-friendly, making it easy for users to manage tasks.

Customer Support

  1. Availability and Response Times: Customer support is available and responsive.
  2. Support Channels: They offer multiple channels like phone, email, and chat for support.
  3. Quality of Assistance: The quality of support provided is generally good.
  4. Customer Education and Resources: ADP provides educational resources for customers, which is very helpful.

Pricing and Value

  1. Cost Structure and Transparency: Pricing can be complex, and some users may find it less transparent.
  2. Comparison with Competitors: ADP's pricing may be higher than some competitors, but they offer good value.
  3. Payment Options and Flexibility: They provide different payment options, which is convenient.
  4. Return on Investment: Many users find that ADP's services offer a good return on investment.

Implementation and Integration

  1. Setup Process: The setup process is straightforward, but can take time depending on business size.
  2. Integration with Other Systems: ADP integrates well with other systems, which is very beneficial.
  3. Customization Options: They offer customization, allowing businesses to tailor services to their needs.
  4. Training and Onboarding Support: ADP provides training and support for onboarding, which is great for new users.

Security and Compliance

  1. Data Protection Measures: They have strong data protection measures in place.
  2. Compliance with Regulations: ADP complies with important regulations like GDPR and HIPAA.
  3. System Reliability and Uptime: Their systems are reliable with good uptime.
  4. Disaster Recovery and Backup Procedures: They have solid disaster recovery and backup procedures.

Client Testimonials and Case Studies

  1. Success Stories: There are many success stories from businesses using ADP.
  2. Customer Satisfaction Ratings: Customer satisfaction ratings are generally high for ADP.
  3. Long-term Client Relationships: ADP has many long-term clients, showing trust in their services.

Innovation and Future Outlook

  1. Research and Development Initiatives: ADP invests in R&D, which is promising for future innovation.
  2. New Feature Releases: They regularly release new features to improve their services.
  3. Industry Trends and Adaptability: ADP adapts well to industry trends, staying relevant.

Pros and Cons

  1. Strengths of ADP Services: Reliable services, comprehensive offerings, and good customer support are strengths.
  2. Areas for Improvement: Pricing transparency and complexity could be improved.
  3. Overall Recommendations: ADP is recommended for businesses looking for robust HR and payroll solutions.

Final Verdict

ADP offers a wide range of services suitable for different business sizes and types. While pricing may be a consideration for some, the value and comprehensive nature of their services make them a strong contender in the market. Overall, ADP receives a positive rating for their robust solutions and commitment to customer support and innovation.

How to file a complaint about ADP?

Here is a comprehensive guide on how to file a complaint against ADP on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with ADP in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with ADP.
- Mention key areas of concern.
- Include relevant information about any transactions with the company.
- Describe the nature of the issue.
- Explain steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against ADP on ComplaintsBoard.com.

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ADP contacts

Phone numbers

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Website

www.adp.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with ADP?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ADP Customer Service. Initial ADP complaints should be directed to their team directly. You can find contact details for ADP above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about ADP. Discuss the issues you have had with ADP and work with their customer service team to find a resolution.