SUBMIT A COMPLAINT

Automatic Data Processing [ADP] Customer Service

0
Complaints61
Pending0
Resolved0

ADP, LLC

One ADP Blvd
Roseland
New Jersey
United States - 07068-1728

Customer Support Phone Numbers

+1 844 227 5237(Customer Service and Support) 1 0
+1 800 225 5237(Sales) 1 0
Plus

Automatic Data Processing [ADP] Complaints & Reviews

Automatic Data Processing [ADP] / payroll

Di
Jan 09, 2019

ADP sales rep (which we never heard from again after signing on the dotted line) sold us on the fact that they were familiar with prevailing wages and construction work. I am here to report that they know nothing about either. They do not understand prevailing wages and they do not...

Automatic Data Processing [ADP] / adp insurance

Yu
Dec 06, 2018

My company, Ab Studio Inc. is a client with ADP. We got insurance support from The Hartford through ADP. We are a biotech company who perform in-house discovery and contract research service. On Nov. 20, I sent an email to Karen Hanna, who is an ADP insurance agent, requesting to add...

Automatic Data Processing [ADP] / tax amendment filing

An
Nov 30, 2018

I would like to file a formal complaint in which the way my tax Amendment has been handled. The Service request number is 3-40859562290. All of the paperwork was filed with ADP on 9/18/18. I was told this process would take 6 to 8 weeks. It is now been 10 weeks and I finally received an...

Automatic Data Processing [ADP] / timecard

Co
Oct 14, 2018

I worked a 12+ hour shift but because I didn't get off work until 12:15 am (15 minutes into the next day) none of the hours from the shift were counted at all in ADP's timeboard system. All of these were overtime hours so it's as if I worked all these hours for free. Why is ADP's system...

Automatic Data Processing [ADP] / taking to much from irs levy

Pa
Oct 14, 2018

We talked to the IRS & ADP 3-4 times on this. Adp gave us different #s they will take per check (biweekly) each time we called 1000, 700, 600. They all had names like "Michael" and "Trish" but very strong east Indian accents, they don't even use their real names. Pretty sketchy... Adp says IRS...

Automatic Data Processing [ADP] / garnishments

Jo
Jul 26, 2018

ADP took 22 days to process a release of garnishment creating a new legal issue for overpayment and refund. The State of Florida sent to ADP the release documentation on July 2 and ADP processed on July 24. 22 days later creating all sorts of legal issue now for me. This is unacceptable...

Automatic Data Processing [ADP] / spousal/child support - consistent delayed payments from adp

Am
Jul 12, 2018

my ex works for a major utility company in IL. He gets paid regularly, so why shouldn't I? Because ADP is CONSISTENTLY NOT FOLLOWING THE PROCESS of forwarding the funds to the state of IL. I get hit with late charges for my bills due to the lateness of these payments. ADP YOU SUCK! WHEN...

Automatic Data Processing [ADP] / payroll

Ca
Jun 25, 2018

Adp is an extremely disorganized company. Adp has charged me for a fee of 150 dollars. I paid the amount through wire transfer on june 6th. On the same day, I sent the wire transfer confirmation through email to the accounts receivable department. The representative answered the email...

Automatic Data Processing [ADP] / incorrect information on w-4

Ke
Jun 11, 2018

My previous employer submitted my w-4 to adp for payroll. I entered my deductions correctly (as I always do) and requested that an additional amount be withheld as well. When it came time to file my taxes, I found out that I owed the irs $4, 000. When I contacted the employer, they said...

Automatic Data Processing [ADP] / child support deductions

Su
May 07, 2018

Child support has been deducted by ADP from my child's fathers pay but I have not received payment in 2 weeks. I called and I was advised the non custodial parent missed a pay period therefore I will miss a payment. This is not true at all. He has showed me where he was paid and deducted...

Automatic Data Processing [ADP] / adp workforce now

Jl
Apr 06, 2018

I cannot wait for the John Oliver segment to come out on your truly abysmal company. The level of incompetence is insane and is a result of a monopolized industry. I spent 30 minutes on the phone with a tech only to find out the issue was Internet Explorer...? I've had to use ADP for...

Automatic Data Processing [ADP] / adp payroll

Ac
Mar 27, 2018

I'm writing to let you know that I've never been less impressed with a web service. This ridiculous service for storing pay-stubs is not at accessible to users. I have second-hand embarrassment for every single person who was involved in building and maintaining this website. My only...

ADP / garnishment

Nm
Dec 14, 2017

Adp recieved a garnishment letter in my name, social security. but for another company and the person live way up north California. I work for another company not stated in the garnishment letter and other information not consistent with my information and they process the garnishment and have...

ADP / dorothy burkey

Ha
Oct 23, 2017

I’m just wandering how you can let a person hand such sensitive information when she is committed fraud when I brought her looking up my wife’s social security number on your computer to attention of Phillis in New Jersey don’t know last name a few years ago you just let this person work from...

ADP / payroll

De
Oct 14, 2017

The company I am employed with is a client of yours, very large client. Yesterday I should have received my full pay including commission. Due to an error on your part I did not receive my full pay. When I discovered Tuesday evening online that an error had been made I then reported to my...

ADP / employee

Mi
Oct 12, 2017

Party Information YBARRA, CIARA - DEFENDANT DOB 06/24/1991 Disposition Disp Date Address 119 1/2 JEFFERSON ST LEIPSIC, OH 45856 Alias More Party Information Party Charge Information Mangas, CIARA - DEFENDANT Charge # 1 : 2913.02 - Felony 5th Degree THEFT Original Charge 2913.02 THEFT...

ADP / adp transit/parking debit card pre tax

Li
Oct 05, 2017

Overall, my questions is why ADP (Transit/Parking Debit Card Pre Tax) allow customer to save lots of money when they know will not able to use them no matter what. Where does those unused money go? Who get benefit out of it? This is about ADP Transit/Parking Debit Card Pre Tax. They have...

ADP / employment issue

Gw
Sep 15, 2017

I applied for a Learning Specialist II position req. #136517 with ADP on 8.05.17. I had a phone interview on 8.15.17. The HR rep did only asked a few questions that were mostly general. She did not ask the type of questions that would ascertain if I was a fit for their company. A week...

ADP / everything

Pa
Sep 08, 2017

I have been in payroll sevices before in my jobs and this company (ADP) has been the worst of them all. I started working for Teleperformance. In May of 2017 and I have not yet been able to get into my account with ADP. I was not there on the day that my account was set up. And I do not...

ADP / payroll

Sc
Aug 31, 2017

I have not been paid properly for two pay periods. I started my new job here at on August 7th. I can't explain how disheartening it is to not receive my paycheck on the designated date i.e. 15th and 30th of the month. I have had zero help from ADP to resolve this issue as to why my fellow...

ADP / flexible spending account

Me
Aug 15, 2017

I was told my FSA funds would roll over from the previous year up to $500 and that the funds would be available 30 days after the year end. Our year ended on May 31 and my over $350 of funds from the last year are unavailable now because of "reconciliation" since July 26th. I was told not...

ADP / customer service

Aug 14, 2017

There customer service agents are worthless Not a one can speak any relatable to the English version vocabulary at all! And if you call at night theres a couple that answers the numbers you call and can u tell there in same room but think there being slick ask for a supervisor and you get...

ADP / customer service representatives

Ca
Aug 01, 2017

The Customer service providers at ADP. Have been highly demanding in the way that they speck to the customer. The first time I spoke with the ADP Representatives they provided I with the wrong information. That landed I in debt with my bank. The funds that I am currently still waiting on...

ADP / complaint about discrimination

Ke
May 16, 2017

Hello my name is Kesha and I contacted Adp to find out information on how to obtain benefits and coverage for 100 employees. The representative Kara gabrielli-sarkis made several condensing remarks and assumed that my business was not successful enough to have that many employees. I have a...

ADP / payroll

An
May 05, 2017

Just awful. They try to argue that they protect and care about small businesses when in fact the don't. We launched our company 1 year ago and they sold us hard. We made the decision to go with ADP, since as a new start up we didn't want to have to worry about payroll and rather pay a...

ADP / payroll and online recruiting

Ph
Apr 04, 2017

Last year when I worked for a company they messed my paycheck up almost every time! Lucky boss would fix with personal checks and 3 way calls. I was considering suing them for harassment and grand theft. Now I'm trying to get a job in a new state and the on-line application waits for 13...

ADP / hr business partner

Fo
Feb 12, 2017

I am writing to issue and complaint on your HR business partner- Jessica Wu. She is incompetent and unethical. Last week, I was told to contact her regarding an confidential issue I had and all she did was ignore my issue and dismiss me. Jessica rudely told me she would look in my issue, but...

ADP / health savings account

Co
Oct 18, 2016

I have $2168 in my health savings account and have verified every transaction from this year. My card did not work yesterday, so I called. Spent an hour on the phone only to have them tell me everything with my account and my card is fine. They don't know what's wrong. They will...

ADP / repeated wrong number calls, failure to update records with correct info

Rp
May 22, 2016

I receive multiple calls some days & often multiple calls a week on a wrong number from ADP - this has been going on for a year! I call ADP & tell them & they can't find my number in the system. I listen to their message & am able to report to ADP who they think they are calling & they say...

ADP / flexible spending health care plan - flex spend debit/credit card

Re
Jan 31, 2016

Card never works. Can't use it to swipe at the doctor's office for a co-pay which is somewhat embarrassing as it appears as a declined credit card. Can't use it to buy a train ticket. Unable to use it to re-fill my metro card. Have made half a dozen calls to customer service...

ADP / cobra

Re
Jan 08, 2016

I sadly got ill and had to stop working. From the start ADP tried their best to block me from signing up. They even went as far as to tell me that they didn't receive my payment that was until I showed them a letter from the bank. They are amoral and unethical. I just received a renewal...

ADP / flexible spending account

Re
Jan 06, 2016

Where to begin? They provide a card for swiping, but then "review" every charge and require me to send in a receipt anyway. I am now on the phone with them and have been holding for over an hour. I need information about my account and the website tells me it cannot verify me. This ha...

ADP Flex Direct / flexible spending account

Re
Dec 13, 2015

Horrible customer service. Biggest pain in my a** in my life . I signed up for this service through my employer to save a few $$$ - but trust me - for all the hassle and hell they put you through, it's absolutely NOT WORTH IT. Can seem to use my card for any purchases (despite their...

ADP / totalpay debit card - they will not give me my money!

Re
Nov 30, 2015

These guys are theives. I had my paycheck deposited to only find out the card was put on hold due to an "upgrade" and identity verification. I live paycheck to paycheck as it is so I stupidly sent them my drivers license ( only to have toner fax becaus it was supposedly to dark) my...

ADP / wage garnishment

Re
Nov 15, 2015

Received a garnishment on my check tried to go on line but asked for a case #never received a copy of the garnishment until a week after it came out of my check not able to talk to anyone on the weekend so had to wait till Monday to find out anything this garnishment happen again last year...

ADP / fsa card

Ld
Nov 04, 2015

These people are unbelievable! I have submitted the receipt from my dentist office 2 times now and each time I call to verify, the person says they have what they need, but then they turn my card off. No one seems to take ownership, and it seems like 50 people can say no, but no one can...

ADP Flex Direct / they will not pay me my monyey

Re
Sep 30, 2015

I signed up through my employer for the ADP FSA Dependent care account. My first complaint is I had a check issued 7/2015 for $430.00 I requested a stop pay/reissue because I never received nor cashed the check. It has been two weeks and I still have not received the “lost check form” all...

ADP Total Pay Card / allowing others to access our money

Na
Jul 17, 2015

My husband and and i both have adp total pay card... This past monday after a long, hot, hard day at work... Hubby wanted to do something for us, his family...He went and checked both our cards...We were in shock when we got to his card...$1800 had been removed and put into another...

ADP Total Pay Card / they have $300. 00 of mine and don't know where it is and do not care

Da
Jan 31, 2015

I had an acct. With adp total pay card through my job. I had a need to transfer money from this card to another card because i needed to make a purchase that the other card was affiliated to my paypal ebay purchases. It was dec. 6th when i did this. I called and asked them when i could...

ADP Research Inc / they sent me fake check and my account was closed

An
Jan 08, 2015

I worked for the company ADP Research Inc. I was so disappointed, ‘coz they provided the check and I deposited it, but the rep from the bank told me that the check was bad. They told me that my account would be closed due to this check. I tried to reach someone from this company, but...