Auto Advantage
reviews and complaints

I can't say enough about Hal M and Auto Advantage and the way they conduct business... Integrity, ethics, and self-motivation that goes well beyond what you'll find anywhere else today. Thank you Hal for the great product, great customer service, and genuine care every step of the way. This is the second warranty I have bought and I have absolutely no complaints. Auto Advantage is truly exceptional.

This is the best warranty package I have ever had, I have had the pleasure of using it twice at my Cadillac dealership for repairs and they are very complementary on the ease of contact and processing of the claims, and these were large ticket items. I am so pleased with it that my Jeep is now covered by Hal, at Auto Advantage Inc. If you are looking for warranty you are at the right place.

We have been working with Auto Advantage for well over 10 years and they are very professional and thorough with setting up our aftermarket warranties. We have had only a couple of claims over the years and they were handled and covered as you would expect. We are very pleased with Auto Advantage and their services and will continue to use them for all future needs. You can deal with confidence with Auto Advantage and their services.

I have had a warranty for my last 2 cars with Auto Advantage and have nothing but praise for them. They are helpful, available and ready to answer any questions. Hal M. has been very helpful and although I have not had to use the policy, thankfully, I feel confident that if I need to utilize the benefit offered I would have the help I need to engage the policy. I would recommend them highly. Five stars.

I have had the best experience over the course of 20 years and now my forth warranty with Auto Advantage and Hal. Prompt, courteous and competitive. Best of all, the company really does pay for repairs hassle-free. Including a Suburban with 100k miles with radiator and transmission failures, Lexus LS 400 power steering and strut. Further, having a transferrable warranty increased the resale price on my vehicles.

After months of shopping for a warranty for my BMW I finally settled on Auto Advantage. Though I did find a number of companies with similar plans and pricing, none had the professionalism, length of time in business, or were as easily reachable for questions. I also contacted my local dealership verified that they have worked with them before and would accept the coverage. I am hoping that their claims service is good as their customer service was during the sale.

I have always purchased Japanese made cars and have never had mechanical/maintenance issues like I do when I purchase American made cars. I found auto advantage through an Internet search after I bought a one year old GMC Acadia. First off, the prices were amazing and after having to use the warranty a few times, super easy for my service advisor to submit a claim and get approval. From now on I will only use auto advantage for my warranties on my American made cars.

My 4 years of having coverage was stress free, and paid for itself twice over. When I called to get another one on the same car, I got to be assisted by Auto Advantage again. How many companies can do that? He was great to show me different options and prices to fit my budget. I called another company to ask on their plans and was given 1 option, and the company handling the warranty didn't seem to have many good things to say about them. Auto Advantage will be my first go-to as long as I keep driving.

Hal is the most knowledgeable broker I have ever met covering California. he has the best warranty portfolio in the business at unbeatable pricing...no middlemen or dealer markups. He has integrity in running his business of 40 years with highest ComplaintsBoard.com ratings & zero complaint...not one other company covering California can compare. I am very happy I met Hal, he earned my business... I already referred a friend that purchased top end warranty...Hal significantly beat the price the dealer gave my friend with significantly better coverage. Go see Hal, you will not be DISAPPOINTED!

I brought a two year contract in 2018 and was extremely satisfied with the automotive coverage . They covered almost everything. I just brought a four year contract. They explain if there are items that are not covered. I used the roadside coverage once and was not satisfied because the first company I called, did not respond in a timely manner. I complained and was assured that the new contract will not include that particular company for roadside assistance. Overall, I think the automotive coverage was excellent and the staff are knowledgeable, friendly and responsive to all my needs.

I normally don't leave reviews because now a days everyone wants you to say something good, when the product or service is not all that great, However, in this case it's easy and my pleasure because I've been using Hal Moses for over 40 years and every time I get a new used car, truck or van he gets me a policy that is cheeper and has better coverage then the dealers or searching the web, and there top rated companies and have never turned down a valid claim or chintz on covering it. My advise, call him before you lock in someone else covering you, if you don't like what he offers you, then hang up, and you lost nothing, but if his deal is better, which it will be, Then You‘re the Winner.

In 2013 I purchased a pre-owned Chevy vehicle that came with a limited warranty, I knew I wanted to keep a warranty so I searched several sites looking for an extended warranty. I came to ComplaintsBoard.com and found Auto Advantage Inc., so I contacted Hal M. and his pricing was very affordable . My son became a Marine in 2015 so I sold my Chevy and took over my son's Nissan and was able to transfer the remaining warranty from my Chevy to his Nissan. we did have to use the warranty for AC repair we only paid our $100.00 deductible. the repair shop told us this was the easiest company to work with! Now that my son has returned home from his tour, we are keeping the warranty on his Nissan. Thanks for being a reliable company. Auto Advantage.

After 19 years I decided to purchase a newer vehicle, I knew I wanted to purchase an extended warranty on my newer vehicle. Going through my records I located an extended warranty that I had purchased previously. When I reached out to Auto Advantage (Mr. M) and explained who I was and why I reached out to him. He still had my information from my previous warranty. That certainly told me how organized and how he cares about the clients. Each and every time I spoke or emailed Mr. M, I did not feel rushed and he answered all my questions numerous times. If you are looking for an extended vehicle warranty you owe it to yourself to give Mr. M and his team an opportunity to serve you. Thanks again Mr. M for walking me through the process after 19 years.

A couple of years ago we purchased a bumper to bumper extended warranty from Auto Advantage for our BMW X5. Our experience with BMWs is after the age of 4, keeping them in top working condition is costly. This one was no different. The couple of times the X5 has needed repairs, they were covered. Recently we needed an extended warranty for another car, a make/model with which we had no previous experience. We contacted Hal for a quote. The second experience was similar to the first. He was responsive, made a recommendation on coverage based on the make/model and absent any sales pressure, explained the difference in extended warranty coverage options. We purchased a policy at what we believe is a good value. Working with Hal, both times, has been a satisfying experience.

Well, I had to be one of the industry's toughest sells, being very careful knowing there's a lot of dishonest companies out there. It took me about 3 years getting quotes on various cars and debating should I or shouldn't I. Auto Advantage was so patient with me answering all my questions and such a perfect gentleman. Anyway about 6 months ago I decided to get a bumper to bumper warranty on my 2012 vehicle with 30k miles. My car developed a brake issue a couple of months later, which was a very costly repair. John from Auto Advantage told me he has never had a more pleasant experience dealing with a warranty company. I just want to say to Auto Advantage, thank you for putting up with me so long. I will refer anyone I know looking for an extended warranty, and be a life long customer. Great job, Auto Advantage!

I have used Hal at Auto Advantage since December for 4 vehicles and soon on a 2021 Ford F150 that is on order. He makes sure he gets the best Exclusionary warranty for the type of vehicle I have, or will purchase, and the service received when the warranty comes into play is seamless and I never get complaints from the repair facility that works with the warranty company. Hal is very responsive and quick to return calls and emails and to give the quote. I have even been sitting with the Finance manager that is getting ready to pitch his Extended service contract when I not only email Hal with the details but having him email me back the quote in time for me to be able to make a value decision as to which to buy. Hal's warranty is usually better than those offered by the dealer even when they match the price as I read their details and his takes better care of the client when they need service and/or are stranded.