Austin Macauley Publishers review: Book publishing

If anyone wishes to join a class action lawsuit against AM, email me at [protected]@yahoo.com. I sent the company a clean manuscript and weeks later got a "proof" back with parts missing, wrong page numbers in the table of contents and designation of a nonfiction book as fiction on the copyright page. I tried again and got a pdf with large blank spaces on pages with jpeg illustrations. I was then promised that it would be assigned to their "best editor". A month later, I have had no response to emails. What other business sends customers to the back of the line when their employees make mistakes?