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CB Retail Stores Woolworths 360 Orrong Rd, Caulfield, Victoria, 3161, AU
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Woolworths
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Woolworths company logo

Woolworths

360 Orrong Rd, Caulfield, Victoria, 3161, AU
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2 complaints
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Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
K
5:07 am EDT

Woolworths - Intimidating security guard

I'm 60yr old, I attended orrong road woolworths wearing tracksuit pants, hair pulled up in a bun, long black coat, a black p2 mask and gloves. Upon leaving and outside the store, there were 3 men out the front door talking and not following social distancing, I looked at them disapprovingly and attempted to go around them it then became apparent that one of them was a security guard who didn't like the look I gave and he stopped me in the middle of the street and asked to look in my bag it worked I was humiliated and I let him look. I was taken back by the retaliatory attitude he displayed and I felt bullied and intimidated, he did not ask to look in anyone's else bags?
I believe I was unfairly profiled by this man because I was wearing a protective face mask and looked frumpy from being at home through isolation.
I have never been through such a horrible customer experience and will never shop at orrong road woolworths caulfield north again and will now avoid contact with woolworths in the future.

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4:24 pm EST

Woolworths - Cleanliness

I'm a regular customer at woolworths metro in 356 Orrong road caulfield north

The lift to the car park is almost never cleaned and is disgusting

The car park has rubbish everywhere. 3 weeks ago it was swept into a corner and the rubbish is still there

Staff smoke at entrance of car park and leave coffee cups and cigarette buds everywhere

This has been going for a while and the manager and staff don't really care about it

I know some residents of the apartment have mentioned it but nothing has been done

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