AsuJewelry’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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Liars and unprofessionals
liars liars liars, they promise a ready ship for 48 hrs. do not fall into that trap. they don't respect their words.
I ordered in 23 November and we are in Dec 2, the shipment company said that the delivery package is still in china while they said its delivered.
and I had another issue with them that I just remembered, i have another shipment that had to be canceled dur a payment error and while it was pending they sent me an email that the package has been sent.
amateurs, liars and unprofessional, that's what you have to expect. i wont receive my orders before next week therefore i wont be able to sell properly for Christmas.
Still no product
I have ordered a lot of items from this website www.asujewelry.com because everything on their website was extremely cheap!
When my order arrived many items were missing and their customer service did nothing to help. They said they were not able to send me the missing items because they were no longer in stock but they also refused to refund my money. So I asked what options did I have and received no reply. Terrible company to deal with!
Is AsuJewelry Legit?
AsuJewelry earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for AsuJewelry. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
AsuJewelry has claimed the domain name for asujewelry.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Asujewelry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Asujewelry.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Asujewelry.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to AsuJewelry. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of AsuJewelry complaint handling
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AsuJewelry Contacts
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AsuJewelry phone numbers+86 579 8559-7813+86 579 8559-7813Click up if you have successfully reached AsuJewelry by calling +86 579 8559-7813 phone number 0 0 users reported that they have successfully reached AsuJewelry by calling +86 579 8559-7813 phone number Click down if you have unsuccessfully reached AsuJewelry by calling +86 579 8559-7813 phone number 0 0 users reported that they have UNsuccessfully reached AsuJewelry by calling +86 579 8559-7813 phone number
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AsuJewelry emailssales005@asu-jewelry.com100%Confidence score: 100%Support
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AsuJewelry addressBeiyuan Industrial Area Zhejiang Province, Yiwu, 322000, China
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AsuJewelry social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 06, 2025
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