Assos’s earns a 2.0-star rating from 1 reviews, showing that the majority of cyclists are somewhat dissatisfied with apparel.
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Mixed Feelings About ASSOS
As I delve into the reviews of ASSOS, I see a mix of experiences shared by customers. While some praise the quality and comfort of their cycling gear, others express frustration with the customer service and return policies. One customer highlighted the exceptional quality of the bib shorts and the efficient crash policy that allowed for a free replacement after an accident. On the flip side, there are complaints about issues with returns, lack of responsiveness from customer service, and unexpected additional charges related to shipping. It seems like ASSOS offers top-notch products but may need to focus more on enhancing the overall customer experience to match the excellence of their gear.
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Pros
- Premium Fabric Tech
- Precision Fit Design
- Innovative Cycling Gear
- Durable & Long-lasting
- Elite Rider Endorsement
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Cons
- Premium pricing limits accessibility
- Limited appeal beyond cycling enthusiasts
- Narrow product range compared to rivals
- Less brand recognition than major competitors
Is Assos legit?
Assos earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Assos.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Assos.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Assos.com you are considering visiting, which is associated with Assos, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Assos is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Assos website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Assos.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on assos.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Assos
The product line includes a variety of cycling gear such as jerseys, bib shorts, tights, jackets, and accessories like gloves, caps, and socks. Assos places an emphasis on fabric technology and design, aiming to provide comfort, fit, and durability. Their apparel incorporates features like moisture-wicking materials, aerodynamic cuts, and temperature regulation technologies.
In addition to clothing, Assos also offers a selection of skin care products tailored for cyclists. These are designed to reduce friction and provide skin protection during long rides.
Assos products are available for purchase through their website, which also provides customers with sizing guides and care instructions to ensure the longevity of their garments. The company ships internationally, and customers can shop online by categories that include men's, women's, and accessories.
The brand has a customer service team that can assist with inquiries related to their products, sizing, and care. Assos also offers a return policy for their products, subject to certain terms and conditions.
While Assos is known for its focus on high-quality cycling wear, the company does not offer bicycles or other types of cycling equipment. Their specialization remains firmly in the realm of clothing and body care products for cyclists.
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Assos in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Assos. Mention key areas of concern, any transactions with the company, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching supporting documents:
- Remember to attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about Assos on ComplaintsBoard.com.
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