The complaint has been investigated and
resolved to the customer's satisfactionResolved Aspire Visa — Fraudulent practices
resolved to the customer's satisfaction
My credit card started being declined at stores on 11/10/08. At first I thought it was a bad scan but then I realized that something was wrong with the card. After attempting to make an online purchase I was notified the card was declined again. Upon calling customer service I was notified that Aspire Visa was discontinuing it's services and was never given a reason why. When I asked 'Robert' if ALL of the Aspire Visa accounts were being discontinued I was notified that 'Aspire Visa is discontinuing it's services' He would never specify if it was just my account or others as well.
I called back a second time with more questions about my account and spoke with 'Robert' again. I am currently waiting and have been waiting for over 30 minutes on the phone to speak with a representative that can discuss my actual account information. It is now 2:06 am. I am very disappointed and disgusted with their customer service.
I will evaluate this last bill with a magnifying glass to make sure they are not stealing any more of my money. My account limit has never been reached and I pay the bill off every month. There is no reason on my end why the card should be discontinued. Will this hurt my credit in the end?? My credit at current is perfect. Their customer service is repulsive.