Menu
ArtPal Customer Service Phone, Email, Contacts

ArtPal
reviews and complaints

ArtPal's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.artpal.com
www.artpal.com

Learn how the rating is calculated

2.6 5 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ArtPal reviews 5

ComplaintsBoard
H
8:43 am EDT
Verified customer This review was posted by a verified customer. Learn more

ArtPal ArtPal Review: Affordable, hassle-free, and enjoyable art buying experience

but that's how I feel about my experience with ArtPal. You see, I'm not a art expert or anything, I just like looking at pretty pictures. And ArtPal has an abundance of them. From paintings to sculptures, the website has a little bit of everything.

But the real reason I keep coming back to ArtPal is the ease of use. I've bought a few pieces from the site and the transaction process is simple and straightforward. I don't have to jump through any hoops or deal with any annoying ads. Plus, the shipping is quick and the pieces always arrive in mint condition.

My only critique would be the search function. Sometimes it's a bit wonky and doesn't show me exactly what I'm looking for. But I guess that's just part of the human element of the site, right? It's not perfect, but neither am I.

Overall, I would definitely recommend ArtPal to anyone looking for some beautiful artwork to decorate their home or office. It's affordable, hassle-free, and most importantly, enjoyable. Plan, execute, reward. That's the foundation of a good experience, and ArtPal nails it.

Read full review of ArtPal
Hide full review
ComplaintsBoard
G
7:38 am EDT
Verified customer This review was posted by a verified customer. Learn more

ArtPal ArtPal Review: Disgusting Customer Service and No Product Received

I don't even know where to begin, but I guess I'll start by saying that ArtPal left me feeling so gross that I almost couldn't bring myself to give them even one star. They had this 2 mm pin fire (whatever that is) pistol that I wanted to buy, so I sent them my money. And what did I get in return? Absolutely nothing. Not a single thing. They didn't send the pistol and they didn't even bother responding to any of my messages! It's sickening, honestly. How can a business operate like this? It's just disgusting.

Read full review of ArtPal
Hide full review
ComplaintsBoard
M
6:47 am EDT
Verified customer This review was posted by a verified customer. Learn more

ArtPal ArtPal Review: Save Money, Earn Rewards, and Play Games with Big Name Brands

So I just checked out ArtPal and wow, they got some really interesting deals goin on - I mean, you could save some real dough and earn some greenbacks too, which is always great. Plus, the gift cards they offer are from big name companies that you know you can trust. And yeah, the surveys they got up there are pretty good, plus they got shopping and games too. Who wouldn't want to win some sweet prizes, right? Anyway, I think ArtPal is pretty cool as is, but it would be even cooler if they had even more cool stuff to check out. Just sayin.

Read full review of ArtPal
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

ArtPal ArtPal Review: Shady Business Operations and Mediocre Artwork Galore

So, I stumbled upon ArtPal (artpal.com) and it looked really snazzy. I took the plunge and made an account, excited to showcase my art for a charity sale that was close to my heart. I spent hours taking images of my artwork and uploaded them onto their sorta old fashioned site.

Lo and behold, three days later I clicked on my own shop link and got the message "this sho doesn't exist". For some reason, I couldn't log in saying I didn't have an account. I tried setting up a brand new account using the same email and shop and was told "a shop already exists with this name/email". I waited for an entire week, but no one responded to my emails when I asked what happened to my account.

I mean, come on! This is supposed to be a website that wants to help artists and then they randomly delete someone's shop out of nowhere and without a reason?! That just amazes me! I'm telling you, it's SHADY SHADY SHADY.

And if that wasn't enough, most of the art that's on the website is kinda meh. It seems like they just want you to pay to be "featured" on their lame front page that only gets about 200 views each week. No way, Jose. I opted for somewhere else. I'd much rather pay monthly for an excellent service.

Overall, my experience with ArtPal has been pretty negative. The fact that they randomly deleted my account without a reason is ridiculous, and most of the artwork showcased on the site is just "meh". Not to mention the pay-to-be-featured option they're pushing just doesn't sit right with me. I'd suggest taking your business elsewhere.

Read full review of ArtPal
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

ArtPal Artpal Review: An Artist's Experience with the Online Platform

Artpal is an online platform for selling art that I stumbled upon recently. At first, I was excited about the opportunity to showcase my paintings to a wider audience for free. The idea of having Artpal handle all the logistics, from prints and frames to pricing and shipping, made the process seem effortless and stress-free.

However, my enthusiasm quickly dwindled when I realized that simply listing my artwork on Artpal wasn't enough to guarantee visibility or sales. Despite my efforts to promote my art and tag it appropriately, it seems that my paintings have gone unnoticed by potential buyers. It's disheartening to think that all my hard work and dedication to my craft might not pay off.

To put Artpal's services to the test, I decided to use their printing and shipping service and ordered a canvas print of one of my paintings to send to my daughter in San Francisco. Unfortunately, the address got auto-changed at the last second, and instead of going to my daughter's apartment, the canvas ended up at a post office somewhere. I tried to contact Artpal multiple times to rectify the situation, but they never got back to me after my initial email.

Feeling frustrated and disrespected by their lack of response, I reached out to the Better Business Bureau to file a complaint. Sadly, they were unable to get through to Artpal either, leaving me with no recourse and a sense of disappointment.

Despite my bad experience, I'm curious if anyone else has had any positive interactions with Artpal? Are there any success stories or satisfied customers out there? As an artist, I'm always looking for new ways to showcase my work, but I want to make sure that any platform I choose is reliable and trustworthy. For now, though, I'm hesitant to use Artpal again and urge others to proceed with caution.

Read full review of ArtPal and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lolli Lolli
, US

I ordered an item from @Irishygirl on Twitter and never received my item, so I requested a refund and I haven't heard anything back on my order or my refund. I wish I would have checked this before I made my mistake of ordering in the first place.

Is ArtPal legit?

Our conclusion: ArtPal stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ArtPal's reputation as a trustworthy leader in their field. Customers can rely on ArtPal's services, assured they're dealing with a highly reputable and fully legitimate company.

ArtPal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

ArtPal has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

ArtPal has registered the domain name for artpal.com for more than one year, which may indicate stability and longevity.

Artpal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Artpal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Artpal.com you are considering visiting, which is associated with ArtPal, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

ArtPal website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About ArtPal

Screenshot ArtPal
ArtPal is one of the leading online art marketplaces that connects artists, collectors, and art enthusiasts from around the world. It offers a wide range of art pieces, including paintings, sculptures, photographs, prints and more, from emerging artists and established artists alike.

One of the greatest features of ArtPal is their user-friendly platform that provides easy navigation and access to art pieces. Visitors can browse and search for art by artist, category or style, and filter their search by size, price or medium. With a great selection of artwork to choose from, ArtPal allows for easy browsing and enables customers to find the perfect piece for their home or collection.

Artists also benefit from ArtPal's platform. The site provides an easy way for artists to create their own online art gallery, enabling them to showcase their work to an international audience and market their art to potential buyers. This offers incredible exposure and opportunities for artists to gain recognition and sales. ArtPal is also completely free for artists to use, meaning they have nothing to lose by creating their own gallery.

Another great aspect of ArtPal is that there are no commissions on sales. ArtPal enables artists to retain 100% of the profits they make from any sales made through their gallery.

In addition to the unique platform, the customer service provided by ArtPal is exceptional. Support is readily available to help artists and buyers navigate the platform and provide any other assistance they may need.

Overall, ArtPal is an excellent online art marketplace that offers a unique platform for artists to showcase their work to a worldwide audience, while providing an easy and enjoyable shopping experience for art enthusiasts and collectors. ArtPal's user-friendly website, extensive collection, and exceptional service make it an excellent choice for anyone interested in buying or selling artwork online.
Ratings on other sites
Trustpilot
Trustpilot
3.0
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
ArtPal Category
ArtPal is related to the Arts and Crafts Supplies category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.