The complaint has been investigated and
resolved to the customer's satisfactionResolved Apex Battery — motorcycle battery
resolved to the customer's satisfaction
After getting recommendation for a motorcycle battery from a Vmax site, I ordered a Panasonic gel battery through apex link. When the battery arrived, it turned out to be a cheap chinese made substitute. I immediately sent an email to complain of this, and apex totally ignored me. I sent several emails over several weeks, all ignored by apex. I made a complaint through Paypal which didn't help.
I made a complaint to the Chicago BBB, which they again totally ignored. I currently have a complaint with the Illinois Attorney General office, but haven't heard from them yet. This has all taken place over a period of nine months, and have gotten nowhere with apex. This is the worst experience I've ever had dealing with an online business. This company feels no obligation to deal with any sort of customer service.