I signed a 2 year contracted with the anytime fitness and I was delighted with them until I moved across town. I moved and then I decided to check out the anytime fitness near my new place. I went in and spoke with the manager about signing up a friend and was unable to get a clear answer about a new membership and my own. I'm still paying to use the club, but unfortunately when my husband and I went we discovered we were locked out of (that) gym by the manager. This is the poorest customer service I have ever experienced. In a nutshell I paid $95 this month to use the gym for 1 more month and I have no access. To save ALL of you money, time and agony ... don't sign up at this gym.
The complaint has been investigated and resolved to the customer’s satisfaction.