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CB Women's Clothing Loft / Ann Taylor
Loft / Ann Taylor

Loft / Ann Taylor review: Nightmare ordering experience ( 1 comment)

G
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1:34 am UTC
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I attempted to place an order online. When paying I was only guve 3 choices a loft charge card, PayPal, Klara. There was no option to enter my bank credit card. I chose PayPal. The order would go to PayPal and immediate return to loft. PayPal said the problem was not with them. I texted Loft customer service 3x with no answer. I called customer service i could barely understand the person's english and they were zero help. I tried 11 times to order and finally gave up. Then looked up Lofts reviews which were very bad. They had a score of 1.3 out of 5.

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R. Bernier
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May 22, 2026 9:00 am UTC
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You tried 11 times and they gave you nothing but roadblocks — that's not on you. I'd keep records of every attempt, then move on. A 1.3 rating isn't a coincidence. You dodged a bullet.

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  1. Loft / Ann Taylor Contacts

  2. Loft / Ann Taylor phone numbers
    +1 (888) 563-8444
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    +1 (614) 534-2756
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  3. Loft / Ann Taylor emails
  4. Loft / Ann Taylor address
    4079 Executive Parkway, 3rd Floor, Westerville, Ohio, 43081-3859, United States
  5. Loft / Ann Taylor social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 22, 2026
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Loft / Ann Taylor Category
Loft / Ann Taylor is ranked 6 among 110 companies in the Women's Clothing category
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