Anago Cleaning SystemsTrinity United Methodist Church

G
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a verified customer
Verified customer

We hired Anago to clean our Christian School, Pre-School and Church. The first crew came to do the "deep cleaning" we paid extra to have done and they never completed the job. We talked to the area supervisor who came out and agreed they hadn't finished the job and they still never did. Then the supervisor said she'd give us a rebate on the work and that was never done. The initial crew that wore Anago t-shirts, brought their own equipment and knew to communicate via a note book disappeared after the the first week and suddenly a whole new crew showed up that did not know about our communication notebook, did not bring their own equipment and had not been given the in-depth tour we had given the first crew. This second crew, we discovered, was a franchise crew and when we attempted to contact their supervisor she never returned our calls. Finally we decided to sever our relationship and despite all the ways Anago failed to live up to their part of the contract they are telling us that we did not give them the correct notice as outlined in the contract. Never hire this company!!!

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