The complaint has been investigated and
resolved to the customer's satisfactionResolved Amy Veal — animal neglect
resolved to the customer's satisfaction
I bought a 4 yr old Yorkie in Jan. Kenvin Veal said the dog had vomited in his car and thought it was car sick. I bought the dog in Milledgeville, which is where they live, very short drive. Dog vomited in my car 2 times on the way home and had diarrhea and vomiting once home for several days. Did act happy a little, but somewhat depressed also and would sit in the corner and stare. On day 5 the diarrhea was just blood and I took him to the emergency hospital where they tested him for numerous things. One thing that I mentioned to the doctors is that he may have eaten 1/2 azalea leaf as he was in that area and previously was trying to eat grass, from upset stomach I guess. I can confirm that no leaf was eaten, it was only half black and half green and I thought it was half gone. The illness must have manifested from day one, but I had no idea what was going on and I was grabbing at straws for a reason for him to get sick so fast. In the hospital, the MD said that the dog had HGE and severe periodontal disease. He was released on meds about 24 hrs later and proceeded to have a neutering 10 days after the hospitalization, or 6 days after the "neuter contract" which I was presented with when the dog was dropped off in my car by Kevin Veal. After that recooperation I took him in for a dental. They took him in as an emergency case after seeing how severe the mouth was. I was told by Amy that he was missing 2 (TWO) teeth and a healthy 4 yr old stud dog that they were willing to sell as they did not have time to take care of dogs now that their children were getting more active in school. She said in an email that she had 4 dogs. Anyway at the dental, he was missing 11 teeth and had to have 23 extracted. They were all loose, infected with pus and blood. Now this is a dog who isn't even 5 yrs old yet.
The vet said "I can state with cerrtainty that he had severe and advanced periodtal disease, with osteoporosis of the jaw. Eleven of his teeth had already fallen out, 23 others had to be pulled. A few others really need to come out but cannot be removed except by a board certified veterinary dentist due to the osteoporosis. What that means is that the infection in his mouth had been neglected and untreated for so long the jaw bone has been eated away, so severely that pulling those teeth runs a very high risk of breaking the small amount of brittle jaw bone remaining. His condition clearly indicates long term neglect of a painful problem that should have been addressed long ago. In my opion, it is cruel and inhumane to let an animal get into this condition." I have attached a copy of the letter, may not be able to read it though, so I rewrote what was said. This could all have been preventable.
This women was totally focused on me getting the dog neutered in her 2 week time that was in the neuter contract. I had an appointment 10 days from the day I got him as I could not get one sooner at a reasonable price. This was in the 2 week period. I have voice mail confirming the appointment. Then the appointment was 4 days after the release from the hospital and my vet told me to cancel the appointment and wait at least one week. I told her this and she started to get really upset and said she would come up to me, 2.5 hrs away, get the dog, take him to her vet, have him neutered and bring him back the same day and pay for it. I already had another neuter appointment and told her so, but she was sure that I would breed this dog and make money. I declined her coming to get the dog, as my husband and I figured we would never see him again. This incensed her and she is now threatening to take me to court for breach of contract saying I could have gotten the dog neutered before he got sick. This is the type on mentality I've had to deal with. I have not heard anything more from them and I know this could stir up retailiation. Her last email was "See you in court" However, she would have to come to court in my town, 2.5 hrs away, and have to present to a judge that this was damaging to her that I had the dog neutered 6 days past her deadline. It was not. I really don't think that he is going to go along with a puppy miller and against the advice of a Vet who said that the dog who had been admitted to a hospital, on fluids and antibiotics, should in a weakened state, go through elective surgery to satisfy the rules or contract of a puppy miller.
I told her that the dog was misrepresented by her in the very beginning.
Was told he was a teacup 3.1 lbs and was missing 2 teeth and was 6 in long and 6 inches tall.
Actual is about 4.5 to 5 lbs, missing 11 teeth and is bout 10 inches long, see pic up against a piece of 11.5 paper.
Told I would be faxed health records, still have never received after numerous requests.
She told me she only fed the dog hard food one time a day. He had great difficulty eating this food for me, because of the painful mouth, but swallowed what ever he could as he did not get fed very often.
I will say, it was not my intention to rescue a dog, but I guess that is exactly what I did. My vet told me after seeing him post hospitalization that "this dog is dying" from bacteria from the rotted teeth going through his blood sytem. I understand that Yorkies do lose teeth, but his breath was so bad when I got him, you could not even get close to him. He is totally a different happy dog now, no painful mouth and is very loved. It sickens me that people subject these timy animals to such cruelty and neglect only to profit.
I found on ripoff.com many other complaints on this women, all the lying, and the same problems of vomiting and bloody diarreah, at least my dog did live, unlike others that she sold. So I truly believe that the dog was sick when I got him on top of the bad teeth. I wish you could get the feed back from those people, but I don't know how to contact them to file a complaint. If you need to contact me further, my email for this problem is.