American Signature Furniture reviews and complaints 1
View all 107 complaintsAmerican Signature Furniture - false advertisement
In September of 2009 I saw a Labor Day Ad for a 3 piece leather set for $600.00. I went into the store and was pleased on how it looked. A salesman assisted me and I applied for credit. I did not get the one yr no interest, however i was approved through another financing company. I did the paperwork and I was told that I would expect to receive my furniture in early part of Oct. In October I was called and told that I would not see anything until the ending of October. When the ending of October came, they gave me another date in November which was before Thanksgiving. I was given an actual date. I received a call and I was told to come pick it up on a Thursday. I went and got a pickup truck and went after work and there was nothing. I was giving this excuse that they had received a batch of furniture that was not to their standards and sent it back. Now I had no furniture and Thanksgiving was coming. I received a call that they would not receive anymore of that set and would give me $200.00 off on whatever I wanted. Now I live on a budget and $600 was what I could afford. They had nothing in the store that I could afford or pleased with. Another ad came out that they had this small leather secional and I went into the store to purchase it. Now keep in mind 90days have passed and my old contract wa null and void. They still sold me the sofa, gave me the $200 off and when we went to pick up the sofa it was damaged. I took pictures and told them and they had the nerve to tell me to bring it back to them. They had inconveninced me for over 3 months and they had the nerve to tell me this. "NOT RIGHT"! I specifically told them to come and pick it up because I was not satisfied with tears on the furniture. They refused to come get it and I did not have a truck to take it back to them. Now they want me to be responsible for paying for it. I refuse to pay it. If I was not satisfied with the product and asked them to come get it, they should have. I had 7 days to do so. They refused to come and get it. Well I'm not paying for it! It still sitting in my house and I do not want it. I cannot sell it because technically its not mine and they refuse to come and get it. I continue to get harrassment calls from the finance company to my job. It needs to stop! They didnt want to listen to anything I had to say about the whole situation in the first place so I have nothing to tell them anymore. This whole situation is messed up. I am contacting an attorney to see what I can do.
We have received your comment. Thank you!