American Home Shieldnot really insurance but a fraud

J
This review was posted by
a verified customer
Verified customer

When we had a plumbing leak we called our insurance company(American Home Shield) they sent out their plumbing company (RiteAway Plumbing Services) We were told that AHS would pay only
$1, 000. for the job since the leak was under the slab(this agreed with the policy) The representatives from RiteAway told us that the job would cost $3, 500. and that AHS would pay the first $1, 000. leaving us with a bill of $2, 500. This was for a four hour job with less than $200. in materials. I called AHS to complain and was told that I could get my our plumber but they would still only pay $1, 000. I had the job completed for $1, 200. and since received a letter from AHS denying any coverage at all.
The job was covered if we paid $2, 500. for a $1, 200. job. These are crooks who take advantage of people who are not familiar with what certain jobs should cost.
I have since looked on line and found numberous similar complaints.

Responses

  • Ve
    Vernonnl Mar 19, 2010

    If AHS company tries to send anyone to your home, always look them up the BBB.org. Rite-A-Way Services has an F on the site.

    0 Votes
  • Po
    poul Nov 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Absolute ripoff! Every time a technician comes, collects $55 for a visit, and finds a reeason to do nothing. electrical broke - he found something not up to the code (and what house doesn't have something not up to the code)? refrigerator broke - ice maker is not covered. garage opener broke - garage door is too heavy and only if i pay technician $500 it will magically become ok.

    0 Votes

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