American Home Shieldnot really insurance but a fraud

This review was posted by
a verified customer
Verified customer

When we had a plumbing leak we called our insurance company(American Home Shield) they sent out their plumbing company (RiteAway Plumbing Services) We were told that AHS would pay only
$1, 000. for the job since the leak was under the slab(this agreed with the policy) The representatives from RiteAway told us that the job would cost $3, 500. and that AHS would pay the first $1, 000. leaving us with a bill of $2, 500. This was for a four hour job with less than $200. in materials. I called AHS to complain and was told that I could get my our plumber but they would still only pay $1, 000. I had the job completed for $1, 200. and since received a letter from AHS denying any coverage at all.
The job was covered if we paid $2, 500. for a $1, 200. job. These are crooks who take advantage of people who are not familiar with what certain jobs should cost.
I have since looked on line and found numberous similar complaints.


  • Ve
    Vernonnl Mar 19, 2010

    If AHS company tries to send anyone to your home, always look them up the Rite-A-Way Services has an F on the site.

    0 Votes
  • Po
    poul Nov 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Absolute ripoff! Every time a technician comes, collects $55 for a visit, and finds a reeason to do nothing. electrical broke - he found something not up to the code (and what house doesn't have something not up to the code)? refrigerator broke - ice maker is not covered. garage opener broke - garage door is too heavy and only if i pay technician $500 it will magically become ok.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.