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2.3 6 Reviews

Alpine Access Complaints Summary

2 Resolved
4 Unresolved
Our verdict: Engaging with Alpine Access, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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10:28 am EST
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Alpine Access hiring process

Feel like I was just put through the ringer with them and their ridiculous hiring process.
I realize they have to be careful about who they hire. However, I feel they make it as difficult as
possible - unnecessarily so IMO. I do not feel their hiring process really gives well qualified people a chance. I Applied. Went through several assessments (mostly touchy feely personality stuff
that has little to do with if you are qualified for the job). Asked to select a time for a phone "interview"
These are not real interviews. It is a group presentation about their requirements and positions.
We got less than an minute to describe our experience and why we would be a good fit.
They required 3 screen shots, which we had to do quickly while waiting for the presentation to begin.
That wasted a lot of time while everyone tried to get those done. So, this first interview lasted approx 1 hr 45 min.
I was put in another "chat room" with other candidates. We were to wait until our name popped up to call in to
to talk to a recruiter. Again, I thought this would be my chance to talk with someone one on one. Well, sort of. First there were nearly 50 people they had to get through. I waited patiently from approx 11:40 to 2:40 pm (yep - 3 hours!) for my name to finally get to top of queue and I called in. Then it was just a minute or so conversation to again schedule another group "interview". I attended that thinking I would have a chance, being able to proceed. The "host" was quite abrupt and rude with everyone. After not being allowed to say anything or ask any questions, we were each given an assignment. After some mild technical difficulties, I completed my question and answered it (I thought) correctly from the information provided that they directed us to. Then was told I was being moved yet again into another "chat room". I was not chosen because all that "chat roome" told me that if they decided to move forward with me I would be contacted. According to what I read in my candidate profile today at least they decided not to select me. I have not been contacted directly and don't expect to be. I honestly don't know what kind of candidate they are looking for. I have 4+ years direct customer service experience. I am responsible, have a good home environment to work from home, solid work history, etc. I meet all their general requirements to apply. This was not my first time applying with them, but never even got this far along in the process before. It will however, be my last dealing with them. Whatever they are looking for, apparently I don't have. I feel the cards are stacked against candidates and feel their hiring process leaves much to be desired. They say they only hire "the best of the best". I saw other far less educated, less experienced candidates get hired ASAP by them. Is it because I am an middle age white female? Hmmm... I am officially done with trying to get on with Alpine Access. I am just chalking this time wasting grueling soul killing hiring process up to experience and moving on to potential employers who have an appreciation and respect for their candidates.

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Alpine Access shady, mismanaged company

The communication breakdown started before I was even hired. I was promised a call back for an interview and never got it. Called them to schedule and finally got in touch with someone saying they'd get back to me the following week. I was hired and told I'd be given info on training within the next week. I was not contacted for nearly two weeks so I called them again. It seems they lost my background check info and when they found it they forgot to contact me about setting up a training schedule. (Keep in mind I had already spend over $100 on phone equipment since it had to be on my desk by the start of training.)

Training was done at my state's minimum wage and took over a month to complete. My trainer was competent but the systems we were to use and the information we were given was out of date not to mention the fact we were unable to train for billing which is what 90% of our calls were on. Once I started taking live calls the communication ceased almost entirely. I had 4 different bosses in 6 months and never knew who to report to and every time I had to report anything such as missed time worked (I shall get to the technical issues in more detail later) it needed to be reported in at least three different places, none of which were easy to find on their webpage. We were placed on the phones after 2 weeks of our month long training due to high call volume for a product launch with no way to handle the issues that came up.

If we were unable to work our shift due to a problem with one of the company's systems we were told we'd be paid but this turned out to be a flat out LIE because in reality all technical issues caused by Alpine's systems were unpaid and we were still expected to work on getting them resolved. I started my shift PROMPTLY at the assigned starting time, ended exactly at the ending time and took all of my breaks and lunch EXACTLY on time yet some how lost at least 10 minutes every day from my pay as even being gone one second past when you're supposed to be back docks you 2.5 minutes and to be honest, when I have to use the bathroom I can't always time it perfectly!

Finally the ultimate communications breakdown occurred just before the end of my employment. I had been promised a 1 on 1 coaching and improvement session before I completed training. Nearly 8 months later I had not received any 1 on 1 time with any of my 4 different bosses when I was finally called aside by my boss... to be informed my performance wasn't good enough so I was being let go. That's right, the first feedback I EVER received in 8 months on the job was a layoff notice. I was told I'd work two more weeks to see if I could find a job internally. The next time I tried to log in for work I was locked out of the company system. I reported this to tech support who said they'd work on it and that was the last I ever heard from this company.

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Delia Shorter
Orange, US
Sep 23, 2013 9:28 am EDT

Laura R you are the only one of a million employees that feel like that. I agree with ( i hate alpine) there is total communications breakdown, poor operating system. I would be in the middle of a call during ( Nesting) and the softphone would go out the call would be there but you know if you are not showing on the softphone you are in ACW and NOT BEING PAID . it would take me a least 20 mins to log back while trying to keep the customer on the line and talking, trying to get my lead to help me and the a SPARK( IMS)
WOULD NOT BE WORKING . i would have worked a full 7.50 and one day i was only getting paid for 1.60 hours. this happened so often that there were times i i would just give up.

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Hexium
noneya, US
Apr 26, 2012 5:29 am EDT

I agreee with the original post and disagree with the disagreer i work for alpine currently and if you have a tech issu ethat is their fault theyll deny it and not pay you even though they commit to "we will pay you if its on our end" baloney. I was told I would work between 30-35 hours a week "depending on the season it could go as low as 15-20 hours a week. Well im at 6 hours this week. My complaince stats are almost TP status if you work for aline youll know what that means. I have straight top box but I can get hours. Most people who work for alpine wont bother posting but a paid patsy will "the above poster" I am posting to null and void his disagreement Ive been there longer then ou as well Laura. the TL I have is great but they hardly give any answers. Information is 1 way with the TL and another throug hemails from upper managemtn the nwere stuck in the middle guessing. I am fortunate though I dont need this job my spouse makes plenty I work here while attending to other matters in my life and I wont be here for much longer thank god. This company is a bowl of empty promises and lies.

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Laura R.
Norcross, US
Mar 29, 2012 10:26 pm EDT

I totally disagree with everything said above. I have been working with Alpine since December of last year and have had no problems with them at all. I have a great team lead that has really worked with me and gave me great feedback and i was in a class of 25 trainees and only lost 3 of them. Where else can you work from home with a set schedule? Is it perfect? No, but what job is. I save on average almost 100.00 bucks in gas because I do not have to commute. I've never had any issues with my equipment either. I am sorry each of you have had this issue but before you blame the company about your terminations think about this: you are three of thousands of people who have and currently work for Alpine and you are the only ones posting negative feedback about them. Maybe its time to look the man in the mirror and demand change.

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lookingelsewhere
denv, US
Mar 23, 2012 9:58 am EDT

I appreciate as I was going to inquire employment with Alpine Access, Denver, Colorado. Thank you for your post.

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Michael428
dontwanna, US
Dec 31, 2011 12:40 am EST

This person above nailed it...we had over 40 people in our training group, and just 2 months in nearly all are gone...quit, due to being lied to, promised training then thrown to the wolves, and treated very very poorly. Sad...very sad indeed. I wish a labor board investigation would occur.

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korie_avery
Norcorss, US
Jun 17, 2011 3:19 am EDT

@ IHATEALPINE: Sorry that happened to you dude. It isn't nice to be treated like that by anyone -- especially after enduring the turnover of 4 different bosses, getting no feedback (except the axe) in 8 months, and working with the crappy Alpine equipment and software. It was nice of you to take the time to provide feedback so that others would not be subjected to the same fate. Kudos to you! Slap on the hand to Alpine Access' CEO Chris Carrington!

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9:36 pm EST
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Alpine Access hiring decisions

Ok here it is i am here to tell you i did the complte hiring proccess and they turned around after paying for all the equipment and adding a second line to work for this company, and told m i am not eligible like 7 days before i was supposed to start training. i am looking for more people with this same kind of issue with paying the 45.00 dollars for the background check and they got denied because maybe one peice of paperwork was missing. i am looking to create a class action lawsuit against the company but i am looking for other people with the same issue if this is the case please email me asap i need at least 100 + people my email is [protected]@gmail.com just copy and paste this and i will get back to you woith what information i need before hiring a lawyer. and yes we will get a settlement because i have been readin and they have done it to alot of people

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MVS4
Lexington, US
Jul 15, 2013 2:22 pm EDT

Hmm? Strange...I applied and took the tests online...The I received a message saying that they had an opening for California Pizza Kitchen...scheduled an interview for next day at noon. I was ready in front of my PC with everything together, logged into the chat, and the instructions were to go the the Cal Pizza Kitchen website and enter your zip to see the nearest location to you. There were none near me. The instructions said if there wasn't one within an hour from you, to please raise your hand on the chat icon and it would be noted and you can exit the chat and await further opportunities...so I exited chat.

Earlier that morning, I had received several job offers via email to apply for. When clicking to apply, it takes me back to the main website asking me to log in. When I did, there was a message saying that unfortunately they have received overwhelming response and at this time I don't fit what they are looking for...

I'm bummed out really because:
1. I was a telephone operator for Verizon for over 8 years so I have experience.
2. I have NO record
3. I don't do drugs.
4. I'm a major neat freak. I hate disorder!
5.I have GREAT credit (not that they would know because I never got that far to begin with)
6. My personal best typing speed is 139 wpm and has greatly improved from me playing type racing games online over the past few years.
7. My house is quiet and my computer meets all the requirements.

:(

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swtpearl32
Faribault, US
Jan 10, 2013 3:52 pm EST

i just did the interview process with them i wonder if you pass the back round check but not the credit check do you still get hired? according to them you do, you just dont get to work on the ones that require credit checks. Now i dont want to pay this 45 dollars if im not going to pass the credit check and then i wont be hired, does anyone know the truth of this matter do you have to pass both to be hired or not

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cartertime
, US
Nov 10, 2011 7:30 am EST

One piece of paperwork was missing? I love that! Every piece of paperwork required for employment is for a reason. I'm sure you can find 100+ irresponsible ###s that can't follow instructions. Good luck!

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kmwm
Alma, US
Jul 23, 2011 4:07 am EDT

When accepting the position, you were informed you have a certain amount of time to get all of the paperwork in as well as pass all the checks. This deadline is set for everyone to make sure there is ample time to get the training information sent out to everyone. If you couldn't your paperwork all in on time, that was your fault

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korie_avery
Norcorss, US
Jun 17, 2011 3:07 am EDT

BTW - Jeffgonro: It may be because of your efforts that Alpine has stopped asking for the $45 background check fee in advance, or I am a real [censored] and just did not test well in Alpine's application process. In any event, your complaints probably helped people like me from having to give our credit card information and then be turned down anyway. It took me a long time to fill out the application (I would go outside and mow the yard and "think" about things, and continue to search for other jobs), so maybe that is why I wasn't accepted for a job. I think Alpine should not give people "false hope" by designing their recruiting/application website as it currently is. I think they should give the tests first and then allow a person to either go forward or stop at that point. What good is spending all that time (at least 4 - 6 hours) for essays and reviewing 30 videos about the company if an applicant isn't "good enough" to pass the tests or the call center simulator? It only pisses people off and gives them a bad impression of the company (Alpine Access) and then prompts them to retaliate by getting on complaint websites and complaining!

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korie_avery
Norcorss, US
Jun 17, 2011 2:56 am EDT

I guess while Alpine Access employees have "down time, " they are required to search the internet for negative feedback about Alpine so they can refute it. I have definitely seen more negative reviews than positive, and I wonder if TWO Alpine employees are creating all of the different positive reviews. I've seen many complaints on the [redacted] website about the company not paying employees or shorting them funds, and then there are the very sad stories of people getting canned with no notice and no explanation. I think I would recommend for people to do a lot of research before going with Alpine Access. BTW: look at the videos of the CEO Chris Carrington on their recruiting/application website. In three of the 4 videos, he has on the same blue shirt as in the family photo on his desk (he can only afford one blue shirt? or has no more creativity than to continue to wear the same blue shirt?). And then, in the fourth video, he has on the same blue shirt, and all of a sudden he has a moustache and chin hairs! In addition (speaking of the earlier post of the female who types in "texteze"), I found many typographical errors on the recruiting/application website. I find it to be a personal rule of thumb not to take a company's website seriously if they have a bunch of typographical errors.

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Satified with Alpine
Riverdale, US
Apr 13, 2011 7:06 pm EDT

Sorry to hear (read) you had that experience. I applied, interviewed, then paid for background check, credit check, and drug screening; paying the whoping $45.00. Having been a victim of the economy, it was a struggle to pay, and I doubted I would pass the credit check. However, I passed all three with no problem. I started working for them in October, and have no complaints to date. Of course, the pay could be higher, but I consider it a trade-off for not having to deal with the high price of gasoline, the communte to and from work, and working from home in my PJs. I don't have to deal with the usual corporate politics, the personalities of co-workers, and have a stress free, 40 hrs (+ unlimited OT offered) work week, work environment. . My pay is always on time and correct. No job is perfect, but in this economy, some $$ is better than no $$ at all. It works for me, and I have over 30 years experience, working in the corporate environment, for fortune 500 companies, making probably 4 times more than I currently earn.

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Alpine Access hired then let go

My grand daughter signed up, bought the required headsets and did the required background check etc. and went through the training course. She started the customer contact work and was doing a good job and enjoying it. After 4 weeks of training and 3 weeks of customer contact and while she was on the phone with a customer, she got an e-mail from Alpine Access that her services were no longer needed. No explanation of why she was 'fired' or any recourse avenues to find out why. So after spending around $100 for materials and background checks and only being paid minimum wage for 7 weeks, she is 'let go' without explanation. What a 'nice' company to work for.

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Delia Shorter
Orange, US
Sep 23, 2013 9:15 am EDT

I also worked for Alpine for 8 weeks was also told i was doing a good job, not to give up. On the phone one day and got an e-mail to hang up and was told i was not needed.

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beth67
, US
May 28, 2013 2:51 pm EDT

Can understand!

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tessbegone
Keizer, US
Jun 22, 2011 8:45 pm EDT

was hired and after 8 weeks was let go for poor performace without a warning was told I was doing a good job. Did everythng I was told to do and still had problems with getting help when I needed it. There was little training with the system and a break down with team leader help do not work for them

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Alpine Access scam you buy getting u to pay for credit report

Listen up people: If a job is legit they will not ask you to fork over $45.00 ahead of time to complete a background, credit, and drug test.
SCAM!
They have a great presentation and set up but ultimately you fork over $45.00 and then you are told that you did not pass their check. What a rip off. Not to mention the millions they are making off of scamming people looking for honest work.
Why can't the Government stop this fraud on Americans?

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Dyna112
Fraser Lake, CA
Nov 07, 2011 11:52 pm EST
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I didn't have to pay for credit check, police background check or drug testing.
I am a little upset that after buying a new computer I was told I couldn't use it when I got
My SRD . But I starting my training tomorrow.

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BamaAngel
wenatchee, US
Oct 27, 2011 9:35 am EDT

Alpine access is not s scam. I work there as well, if they didn't hire you its obviously because there was something horribly wrong with your credit. And considering how every bit of the hiring process is online, they have you go through all the vigorous steps to assure you are who you say you are. You shouldn't say things that aren't true I get breaks, personal time, days off, vacation, and medical and dental benefits. I love how just because someone has a bad experience means that the entire company was out to get them. That's like me getting sick at one crappy restaurant oh let's say McDonald's, and telling everyone their food is awful, rancid and will make you sick. It just isn't the case. So maybe you should go run a background and credit report on yourself and see why they really didn't hire you!

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workforce2020
, US
Oct 20, 2011 7:16 pm EDT

I have to say i currently work for Alpine Access and in mot neccessarily praising or saying they are the best as every job comes with there own issues. In regards to what someone said about the company being a scam its not you can definitely get a legit job that pays on time bi- weekly needless to say everyone is due for a little more pay but if you are realy needing a job the 45 dollars for the credit check background and drug screening as well as the equipment you need is gonna pay for itself when you start receving your checks. Now if you dont already own a pc thats in a quiet workspace and have highspeed internet and a hard wired phone line then it would be too much money to start spend on getting this job because they pay isnt the best. When i applied for this job i already had a pc in my room and already paid for highspeed internet and phone service that i used to kill time facebooking playing games and talking crap with friends so it made sense to use these services that i already paid for to make money from my home. Its not the best company ever but from working in previous call centers i can say that you dont have to deal with half the stuff that goes on in most because you are in the comforts of home. And to answer the question of the brks issue i get 2 brks and 30 min lunch also personal time of 4 minutes before and after lunch and there is always overtime to be taken if you are available and want it. i also have to say im getting sick of talking to ppl all day but its a job and no matter what job you do most of the time there is something we hate about it. Im close to making the yr with Alpine Access and if i could find a job that payed more i would leave this one on good terms because this job definitely helps to keep some needs covered and wouldnt want to mess up and close a door i might need again. I was also told about the fact that if i had more then 3 things on my credit rreport i would not have the job. In the end this economy is bad and if youre looking for a job this can definitely make sure you have something coming in and not totally in the red...BUT we definitely need a raise! lol doesnt everybody

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former alpine employee
, US
Jul 13, 2011 8:08 pm EDT

I worked for Alpine for 9 years and 10 months . You never can do a good enough job to get any sort of promotion. I recently lost 3 siblings in 2 years .My last sibling that died needed my help to get to drs appts. ect . They would not let me have the time off . When the first sibling died I took off for her funeral only to have to fax an obituary to Alpine then was told that was not sufficient . I sent a copy of her fundraiser flyers, a story about her that was in the Rocky Mnt News paper ect. They really made me feel like family when I first started with the company in 1999 but as alpine grew larger they simply do not care about anything other than you producing revenue for them . Alpine used to be a great place to work, but unfortunatley thats a sign of the times . I really did enjoy the job but not the attitude of no human compasion .

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korie_avery
Norcorss, US
Jun 17, 2011 3:48 am EDT

@Klovesa: I can't believe that Alpine even hired you! Terrible typing and grammatical skills. And, usually it is considered "shouting" to type in all CAPS. I know that Alpine adheres to "netiquette" rules. There are several complaints about Alpine on this site and others (check out [redacted] dot com). I think the bad reviews outweigh the good, so I'm glad I didn't pass mustard with them (not through credit report. I think it took me too long to go through their arduous application process.).

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Starrr
Ottawa, CA
May 29, 2011 12:21 pm EDT

Do you really think that it costs only $45 to do a background check, credit check and drug test? It's a lot more, yet Alpine Access pays for a lot of it for employees. And you aren't paying for a credit report, they are performing a credit check. If you know you have a previous conviction on your record, you most likely won't get hired. If you have extremely terrible credit, you won't get hired, if you are on drugs, you won't get hired. It's really simple.

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KLOVESA
Charlotte, US
Apr 14, 2011 2:26 am EDT
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I RECVED AN EMAIL TODAY STATING THAT I HAVE A 23LB PACKAGE BEING MAILED FROM ALPINE TODAY BUT I DONT KNOW WHAT IT COULD BE IN THE PACKAGE. I START WORK IN A COUPLE OF DAYS AND DONT KNOW WHY THEY ARE MAILING ME A PACKAGE. IS THIS USAUL AND WHAT IS IN THE PACKAGE, SOMETHING FOR TRAINING, BECAUSE I HAVE ALL MY EQUIPMENT.

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Satified with Alpine
Riverdale, US
Apr 13, 2011 7:09 pm EDT

Sorry to hear (read) you had that experience. I applied, interviewed, then paid for background check, credit check, and drug screening; paying the whoping $45.00. Having been a victim of the economy, it was a struggle to pay, and I doubted I would pass the credit check. However, I passed all three with no problem. I started working for them in October, and have no complaints to date. Of course, the pay could be higher, but I consider it a trade-off for not having to deal with the high price of gasoline, the communte to and from work, and working from home in my PJs. I don't have to deal with the usual corporate politics, the personalities of co-workers, and have a stress free, 40 hrs (+ unlimited OT offered) work week, work environment. . My pay is always on time and correct. No job is perfect, but in this economy, some $$ is better than no $$ at all. It works for me, and I have over 30 years experience, working in the corporate environment, for fortune 500 companies, making probably 4 times more than I currently earn.

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caddycake
Tallahassee, US
Feb 22, 2011 10:10 pm EST

I'm not understanding any of this hate for Alpine Access. Yes, you have to pay for the things you'd usually get from working at a desk job somewhere else, but in return you don't have to pay for gas to get to work every day. That $100 you spent on supplies and your background/credit check, ...more than pays for not having to drive to work. That said, don't let these people fool you. When I had my phone interview, the woman interviewing me told me to MAKE SURE I had less than three charge backs on my credit report in the last four years, or else I would definitely be denied. I knew I didn't, and successfully got the job. Also, when they offered me a position via email, it wasn't just a random one -- they mentioned who it was for. Also, I get paid 9.50 an hour, which is far more than what I was getting paid working a little over part time at Office Depot (a "real" job), and I get a 40 hour work week. They don't skim my checks, and if you are missing monies (from things like tech issues), they show up either on separate checks, or in the next check.

And holy god, YES I GET BREAKS. Somebody here said we don't get breaks/can't use the bathroom, but they are lying. I get two tens, and a half, and personal times for things like bathroom breaks. I also have digestive issues, so my team lead is perfectly fine with me logging off the phone for longer than a few minutes to take care of myself, and then get back on. They aren't slave drivers. On top of that, if you have an emergency, you can call you TL, and ...log off. Which I did...just last week. And as for the hours? In my program, they practically beg people to work any extra overtime they want. Last night I worked overtime with an extra $5 for each hour I worked over five, and my shift was eight hours to begin with. This company is giving money away, is more than legit, and my husband and I work for them. I have never in my life come to this site, and lobbied for a company, because I usually hate them, and I'm trying SO HARD not to use expletives. I work for them, but I swear to god I'm not PR. Lmao.

If you know you have less than three chargebacks on your credit, then please apply for this company. If you know you do, then sorry. Thems the breaks.

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James Smith1234
Bir, US
Dec 22, 2010 1:54 am EST

I think the training on Alpine is lacking. They make you pay for a $45 dollar background check, you have to buy a headsest, your own computer, which will probaby go on lockdown after you load it with everything they want you to. The pay will leave you on welfare...$8.00 while training and $9.00 in production. It was very disappointing for me and extremely difficult because the instructor was not able to explain everything and used acronyms when people were trying to find out what was going on. You're basically on your own with training. Do it if you have to. If you're in a desperate situation, go sell your stuff on Ebay. Not pleased with Alpine at all.

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Alpine Access hiring

Just to let anyone no who may b considering working for alpine access its an investment. If u hav internet and home phone great. I didnt hav a usb headset so I had to buy one. I spent 20.00 on that radio shack brand the logitec was 40.00. Im on a budget and did not have all that much extra money to spare. I spent 47.00 and ordered a home phone online with a 2.5mm jack to connect the other headset that u need to take calls on. The other phone headset was under 15.00 from target. I paid 45. Oo for a background and credit check. I drove my car which is on the verge of breaking down way across town to take the drug test. I had a feeeling my credit was going to be the reason why I wouldnt be hired but I tried it anyway. They start u up with a username and password and telling u ur schedule for training so u dont miss class if u pass drug test and credit check but if u dont pass u jus get an email from the 3rd party company they use to do the c. Check and bckground check saying theyre withdrawing employment.

Ok so I signed up for fri and sat off and was told n the intervied itd b sun and mon off. I said n a nice way I signd up for fri n sat. He, thas whats available. I sd almost sarcastically oh ok he sd theyre all taken. So I sd ok bc I needed a job n still do but happy I didnt get hired. He askd me if I was gona hav a hard time being avail for the holidays I sd no. I had the sprint collections which I thought it ws cust service it started saying collections when I logged n and saw the title of the job after the interview. U can use a laptop for that client but some like tech support for playstation I think or another game console company and a credit card company client they giv u work for u need a desk top with a lrge screen so if u dont hav it u hav to buy one or tk the positions requiring jus a laptop.

Bottom line u need stuff and its an investment. The pay is soooooooooooooo low as well. N real call centers for the work they want u to do u get paid 12.00 and up 10 the lowest. The pro is ur home no commute. I heard about u cant jus go to the bathroom. I wonder if they hav what most call centers have: aftercall to note the account u were jus on for the customer and if u hav to go to the bathroom. I heard they get on u like white on rice thru these forums if u missed something even slightly. Ok so I dont no bc I wasnt hired but this is the thing I doubt if by the time school started for me in january I woulda got a schedule change as I didnt c any part time n 1st shift is golden for if u have spent time there as an employee. Maybe I would have idk. Have good credit tho bc theyre company is not rich. I worked for bank of america just last year and my credits the same: not perfect they hired me. A large worldwide bank. This state wide company did not. Y r they being so picky? Im returning the headset and getting my 20.00 back. Keeping the phone and headset bc I work at live ops where its ok about 14.00 for an hour worth of calls. Sometimes its slow tho. It good side money an extra 50-70.00 every 2wks and im not even taking calls liek that so it could b more. I tk about 3hrs of calls /week. The sad part is that the interviewer saw my resume and at the end of the interview sd I knew I was gona hire u after I saw ur resume. Well I hav lots of experience its their loss. I no he's tight lol bc he thought he'd hav a good rep on the phones. Oh well they r being cheap so theyre losing out on workers and hav the nerve bc the turnover rate is high im sure.

Read full review of Alpine Access and 71 comments
Update by luvlyluvly
Aug 24, 2010 4:06 pm EDT

So i get an email after the 3rd party withdrew the offer for employment for my credit not being good enough like i sadi after a worldwide international bank hired me: bank of america..with my "not good enough" credit for lil ol alpine access and it offers a job again...mind u i spent 20.00 n faxing all those papers they want u to sign..i couldve went to fed ex and spent 30.00 scanning and emailing too or jus brought a scanner..but ne who the email offers a job again requiring the same paperwork credit/background check again as if i just applied. i email them n say jus wntd to let u know about this email error as i was already told i would not b hired. i get this email today saying this:

--------------------------------------------------------------------------------

Deborah F. posted to your support page, saying:

"Hello,

Thank you for your email. You will still receive postings due to the fact that your credit can improve. If you feel you will be able to pass then you can apply. If not, you can also reject posting.

Warm regards, "

Please do not reply to this email. If you would like to respond to this message,
visit https://admissions.alpineaccessu.com/admissions/support/133230/

Sincerely,
Alpine Access University
https://admissions.alpineaccessu.com/

They r official sales reps.. u know y bc how can ur credit change so fast? I used to work for bank of america credit cards n i've seen live credit card accounts. it takes time even if u pay it off for them to mk the changes and for ur score to sore bk up again. They want u to try again and get the 45.00 again which they say its a higher charge so theyre forwarding some of the charges to u..i have the email stating that. They r looking liek a very broke and desperate company as well as being no different than street hustlers and casino machines: try ur luck. bottom line is my credit is not good enough for them but good enough for a company 1 million times their size..if u ask me they r being a little too extra..it is not that serious. $9/hr? and this company is being picky?...ok

Update by luvlyluvly
Oct 29, 2010 2:08 am EDT

http://www.jobvent.com/alpine-access-job-reviews-C4994

Sorry u can ignore the last comment myself and others have vented about the hiring process but have not gotten hired actually...this link i jus copied is for actual reviews of ppl that worked there:)

Update by luvlyluvly
Oct 29, 2010 2:02 am EDT

Actually if u just type in Alpine Access in the search window in the upper right corner of this site a lot of comments will appear about ppls experiences working there.

Update by luvlyluvly
Oct 29, 2010 1:25 am EDT

The only experiences I have with the credit checks is when i worked for Bank of America. The credit and background check was free. They sd if u have realy outstanding credit like foreclosures, over thousands of dollars in debt..serious serious things..so my credit wasnt and still isnt the best at all but i passed it. A few months later I applied to Alpine and yes the 45.00 is a fee that they r passing on to us. I got a copy of my credit and background check emailed to me..n no i didnt pass the credit check. The only thing that was funny to me was that the worldwide company that i jus was working for ..my credit didnt change..i passed and this very small company far from worldwide sd i didnt pass...i get an email offering me another chance to apply from alpine ofcourse paying the 45.00fee again. I askd y i got another email they said oh if ur credit improves u can apply again. I worked with credit cards at Bank of America...it takes a while to improve ur credit..i was not gona give them another 45.00 ...Theres alot of comments on here about working at alpine most negative some positive. U may hav to search with key words like alpine employee or work at alpine etc. Its expensive and an investment working at home period. I work at Live ops and the calls do not come in a lot u cant live off of it..i did have to pay 50.00 but passed the credit and background check.. same credit as i always had. But its cool working for them bc u can log off anytime u want log on anytime..u get ur money direct deposited on time. its cool for a side business bc u pay for ur own internet and phone bill but u can claim on taxes as a small business. Alpine is funny but id read the other comments on here from ppl that worked there...

Update by luvlyluvly
Oct 02, 2010 6:36 pm EDT

@Livingadream Very well said n i totally agree. Regarding the many wishes from the "clinical psychiatrist" to go [censored], if i was mentally ill which i'm not i could have felt depressed that because i didnt use perfect grammar on a message board, that perhaps i should go n do just that.There are always some ppl n the world that r "professional" during the day and totally hateful at night/behind closed doors or when theyre around other people. Im not a clinincal psychiatrist and dont want to assume that he really is n fact...not one... but i do know that telling someone to go [censored] can have negative effects on a person, mentally. Thankfully, it has no effect on me bc i know its a sin n selfish to take ur own life..but to the wrong person who doesnt know this, its can b tragic. Instead of being soo judgmental y not live life bc it is very true everyday is not promised, every soul will b judged regardless of how perfect they typed.

Update by luvlyluvly
Sep 28, 2010 5:00 pm EDT

@lorimaxzine ok ur going by the way im typing.. its misleading, i give u that...but Higher Learning is this: Never Assume, the 250 pound scottish man with the wrinkled khaki shorts on and shoes with no socks on, driving a 1987 Volvo can be a millionare. The way im typing u would never guess that i went to private school or skipped the 1st grade but u'd b surprised to find it out. I like art and i love typing this way when i choose and when I FEEL its appropriate.. the complaints board is where i want to type this way and thats what im going to do:) Assume until ur fingers get tired...happy typing!:)

Update by luvlyluvly
Sep 28, 2010 4:55 pm EDT

@lorimaxzine...the ghetto and the hood are two completely different things..do you even know the difference? Money for school? I went to private school where u had to pay tuition every month throught elementary and high school...stop making assumptions.

Update by luvlyluvly
Sep 28, 2010 4:49 pm EDT

Whoever else wants to be a grammar/ undercover officer great! glad u found something ur a good, im great at it just dont want to type that way here and its a free country, however if u want to waste time trying to "enlighten/ slap my wrist" about a comment i was about to delete go ahead;) Have wonderful fulfilling, productive day!:) just had a great luch, a lil late bc i have been eating so healthy, i dont even get too hungry any more.. but thats neither here nor there..go on..go on have a stab!:)

Remember: "Everyone has an opinion",
Enjoy your day!:)..oops there were several grammar mistakes made in the comment, but who cares? this is the way i want to type on the complaints board even tho im highly educated, oh well people have the choice to read or not read it..also there are a lot of ppl that are offended by this rough draft comment i made..maybe they can place a complaints board complaint about my comment/report me! There may b a grammar police dpt on this complaints board site..perhaps i should jus delete the comment bc ppl r turning red and "yelling" at me about my poorly grammarized comment..oh no!

Update by luvlyluvly
Sep 28, 2010 4:36 pm EDT

@Kaysie i had several call center jobs and they all paid 12.00 and up /hr..i also have a work at home job on the side as a contractor and im AWARE of the pay versus traffic...thanks for trying to "enlighten" me:) Have a Good Day!;)

Update by luvlyluvly
Sep 28, 2010 4:34 pm EDT

1st of all i typed my complaint as a rough draft n left it. 2nd dont read it if u dont like it. 3rd of all im a grown woman and i type the way i want where and how i want. 4th i was n advanced classes n high school 5th i went to private school n new york 6th school is too easy 8th i had jobs way better than alpine 7th i left it without correcting it who cares sue me matter fact come arrest me geez 8th get a life 9th i never lived in the ghetto i lived n the hood before but i also lived n very nice homes n upstate ny as well as 900-1000 apts n ny that were very nice 10th im not saying everyone is wrong for hopping on the fact that i didnt backsapce use capital letters and correct punctiation. u all r right, however who really cares dont read it its a rough draft its the complaints board ereryone has an opinion as long as the point is made WHO CARES thats like saying BC a piece of cake is crumbled DONT EAT IT ...its still cake going n ur mouth. Ive been to college i cant TYPE THE WAY i WANT TO TYPE ..I GET JOBS THAT REQUIRE TYPING ?DATA ENTRY do u think i type this way doing jobs? IHAD THE INCORRECT EQUIPMENT FOR THE 1st job Alpine offered me so I GOT offered a 2nd job WHERE IT WAS OK TO HAV A LAPTOP i had the RIGHT equipment shaking my head.. duh do u think id apply if i didnt ...u like to jump to conclusions @Lori maxine... The background check ...duh once again i KNEW IT COSTED MONEY DUH... however i just was working at BAnk of america as an Account manager and took a background check FREE might i add and PASSED just a few months ago Worked n the credit DPT same CREDIT ..ne way get a life hop on real issues like donate to a charity, give blood, donate a lung.. I am smart enough to know that not using punctuation is not cool however i type this way bc i want to on TWITTER FB and ANY other social network, the COMPLAINTS BOARD, ne where I WANT TO BC I WANT TO ..its UR FAULT if u read it and ASSUME that i am uneducated and i dont care bc i kNOW Im not and am aware ppl will c the way i type and take it as that..r u paying MY BILLS ? NO. Do i type like this n professional settings? NO.

Thanks For your ...opinion..everyone in the world has them:) Have a Great day!;)

Update by luvlyluvly
Sep 20, 2010 9:24 pm EDT

Thanks again for your opinion!;)

Update by luvlyluvly
Sep 20, 2010 2:44 am EDT

@ Kaysie.. if u couldnt read it..thats on u. Pretty much whoever gets it gets it. I was actually going to delete it bc it ws a rough draft but i left it anyway. I was actually jus upset at how ghetto Alpine is. Regardless of their background? Im not trying to type the way i want so ppl can understand regardless of background..that doesnt make sense: WHO CARES ABOUT BACKGROUND everyone has a different background which mks them SEE things DIFFERENTLY ur a perfect example...thas how u see my post..i c it differently life for ecample i disagree with ur comment..its not that serious however to get a great job i repeat i get that with ease due to my knowledgable use of the english language and do well at my jobs due to my knowledgable way of typing data into a companys system which is how i was able to do my jobs well adn get the pay that i receive from doing these jobs that require this. So i pick and choose where and how i would like ot type and which level of grammar i want to use. Not every young person or computer savvy person types different ways n different situations but i do so duh:) Some people think independently and do things n their own unique WAY and thats how life is..we all have our own views about typing, grammar, style, poise, manners, teachings, religion...everything. Thanks for your...opinion!:)

Update by luvlyluvly
Sep 16, 2010 12:08 pm EDT

Thank u for ur imput, Nueman however I am fully aware that typing n Internet acronyms is NOT an acceptable form of written communication in the world of business, which is the point that I was making entirely stating that I am a flexible person and know how to b versatile enough to know that there is a time and a place to use jargin, speak n slang and when to speak professionally which is how I get wonderful jobs with internationally known businesses and which is y I passed the Alpine interview with flying colors due to my professional use of the english language. I stooped to his level by going bk and forth but on a positive light I used to b on the debate team n high school and I appreciate the sport of having a good debate once n awhile. it got a lil ugly with the immature name calling and wishes of death but Im good. U hav a point this is a site used to sub, it complaints which ive done. I let others no of my experience with alpine, , n thas what matters at the end of the day. Thanks for ur opinion.

PS No one ever sd manners were not important theyre classic and will never go out of style whether ur from the 40s or 50s ...keeping u p with the times is quite important which was my point ..not being so bias as to the changing times was my point as well. Im tired of explaining myself so im going to stop. Im my own person just like we all r and can have ...none other than: An Opinion. Thanks

Update by luvlyluvly
Sep 08, 2010 6:45 pm EDT

You're quite welcome, Brenda!;)

Update by luvlyluvly
Sep 08, 2010 6:33 pm EDT

ok im about to eat again hope u find something constructive to do like rebuild ur life..i dont care but u need something to do ..try controlling ur obsession with GRAMMAR and the over use of the word ###, You havnt broken any thing down im still happppppppppppppppppppyyyyyyyyyyyyyyyyyyyyyyyy lol u sound pathetttttttttttttttttttttttttttttttttttttticcccccccccccccccccccccccc hunger calls time to enjoy a nice dinner!:)

Update by luvlyluvly
Sep 08, 2010 6:29 pm EDT

more pubicity to my fine examples of how alpine is a bust..the money spent the lies in interviews the 45.00 scam all examples of Alpines wack company. My job was done several posts ago!lol

Update by luvlyluvly
Sep 08, 2010 6:26 pm EDT

Ur the only one viewing ### as a race. its a comparison duh racists stereo type ppl based on the color of their skin u base ppls iq based on the looks of their typing...wow u think im a ### bc of the way i type without looking at the content and the point which is alpine is wack idc about typing using correct grammar on this site and the real background of my intelligence shows n my ability to get great jobs where u hav to constantly speak well and type very good notes n a companys data base...s.t.e.re.o.t.y.p.e = thinking like a racist =small minded=judgemental im not stereo typing ur iq or ur intelligence or ne thing about u..i did however stereo type where u may b from based on ur lack of versatility to undertand that 75% of Americans type THE WAY THEY WANT AND R EXTREMELY SMART PPL..Have u figured out ur own problems perhaps u should evaluate ur perception of ppl based on the WAY THEY TYPE lol time to eat..what ru about to do? ne thing constructive besides giving my post publicity?

Update by luvlyluvly
Sep 08, 2010 6:11 pm EDT

I didnt say ### was a race slow A$$ i said u think like a closed minded Racist. Ur life is clearly flawed!

Update by luvlyluvly
Sep 08, 2010 6:08 pm EDT

Bye bored a$$ go write an essay and OD on Grammar Books and Learning how to not stereotype judge a book by the cover and be open minded. Move to a bigger city like i said and expand ur dull life. Be easy, son

Update by luvlyluvly
Sep 08, 2010 6:06 pm EDT

Im honestly wondering if ur obsessed with Grammar lol

Update by luvlyluvly
Sep 08, 2010 6:05 pm EDT

u still sound like a racist ur thinking like one stereo typing someone's iq bc of the way they choose to type. I made my point succesfully idc (means i dont care) lol n the new way of typing which is: how u feel like typing! on this wack comment board. My argument is valid and includes examples and a thesis as well lol

Sincerely,

Your Cubicle of a Brain

Update by luvlyluvly
Sep 08, 2010 6:01 pm EDT

shut up u sound boring who cares what u think who cares about ur 2 cents?lol ur obsessed with death and the word ### im still happy ru?

Update by luvlyluvly
Sep 08, 2010 2:17 pm EDT

U think like a racist bigot narrow minded. its 2010 surgeons dont use correct grammar its a trend duh! as long as u get ur point across it doesnt matter if u mispelled a word from typing fast OR DIDNT USE CAPITALIZATION LOL Its a time and place i dont feel like using correct grammar on chat boards, facebook or ne other INFORMAL social network. I can dress preppy, chill n the hood, wear a hot pair of sneakers or some 200.00 bebe shoes. Im VERSATILE its 2010 u still sound like u live n a dot on a road map n the deep country. Ur comments r small minded and u sound like u dont like u have many phobias..grammar phobia lol. I use correct grammar when i want to like n a professional email, n a written letter or if im writing a book. Congrats u've just offered a small, minoot contribution to society...an opinion. Everyone even people in 3rd world countries can afford one. Thanks for your OPINION and all the trillions to infinite others that people give, have a wonderful grammar filled fun day, im about to do some work and get money, what ru about to do enter a grammar contest, which ill beat u at. U didnt c me type using proper grammar let alone speak using proper grammar u will feel and look stupid with ur racist small jump to conclusions constant use of the single word ### which has no affect on me sounds like u r stuck in 1952 continuously trying to win an argument about someone u dont even no making a comment on a complaint board about a terrible unprofessional experience with a scam of a company bc u feel that i should not b making a comment due to not choosing to use correct grammar. Who cares what u think? No, really...who ru?Rather who do u think ur? I no ...an undervover grammar police investigator lol who secretly works for Alpine Access:)

Update by luvlyluvly
Sep 08, 2010 12:06 am EDT

Im a happy person and plan to stay happy! Im happyyyyyyyyyyyyyyyyyyyyyyyy ur comments r so saaaaaaaaaaaaaaaaaaaaaaaaadddddddddddddddddddddddddd and pathetic as well as entertaining keep em coming!

Update by luvlyluvly
Sep 08, 2010 12:04 am EDT

In fact im not gona stoop to ur level so i take it back from calling u names. i do not know u. I no this tho... its sad to even no ppl actually type such ignorant comments. Racism exists and so does ignorance. Its a lack of knowledge of seeing things and places and different people jus small minded. Sad.

Update by luvlyluvly
Sep 08, 2010 12:01 am EDT

You're a ###, telling ppl to [censored] wow u need God but God guides whom he wills

Update by luvlyluvly
Sep 07, 2010 11:51 pm EDT

Im far from a ### however if u hav a problem at all go read a book go hav sex go pray to God stop being nosey u must b bored dont read it slow a$$ duh lolllllllllll ok this is my last comment. Geez move to a larger city expand ur life

Update by luvlyluvly
Sep 07, 2010 11:44 pm EDT

thing u say afterwards im going to take it to the old school n say it goes "back to u" lol. I dont hav the time. In fact alpines not worth my fingers typing about them. Have a great night!:) And stop the hating;) Ride or die for a better company, that is all:-)

Update by luvlyluvly
Sep 07, 2010 11:41 pm EDT

I won several spelling bees. I was also on teh debate team lol. Ur so judgemental. I can c if this was a serious website or a job interview. If u fired me u'd b loosing a worker that gets hired bc of the way she speaks fluent english very well and provides excellent customer service as well as exceeds expectations bringing the company more profit. Move out of the dot on the map u sound like a hater. Stop hating what has the company dope for u? lol

Update by luvlyluvly
Sep 07, 2010 11:37 pm EDT

The typos r obviously from typing fast ..a 5 yr old can figure that out. Just put...two...and...two ...together...lol Im from NY theres a time and place for everything i choose to type the way i want on this websites forums. Have ur own mind and think independently. A lil tip from someone who survived in NY aka the Big Apple aka the city that never sleeps. Y all these names bc people n NY cant afford to b behind and ignorant theyre not spoiled n know how to share the street the elevators etc. Ppl n NY r mostly honest and respectful and will mind their business. If ur from NY u should no this if not it figures that ur minding my business. Ppl well most ppl from NY r on their grind aka know how to hustle aka knows how to get money and use their resources aka cant afford to not know how to write and speak well. But also smart enough to have fun and stay with the trends aka typing the way they want on sites they choose aka the fashion capital of the world. Geez i probly gave u about a hundred tips on life period. Go find a clue, msanthropic and come up with a better exuse to try and defend Alpine, a small company that doesn not know that investing in their employees will make them a better company and receive more profit..bc they need more money high turnover=broke a$$ company. Smh means shaking my head lol

Update by luvlyluvly
Sep 07, 2010 11:23 pm EDT

For one, u probly work for the company. For two this is 2010, young children, teens ur A List celebs mostly type this way now. Basically its due to the constant use of the internet via social networks like fb, twitter etc. If u live under a rock or n a bubble u may not b familiar with the new wave of things. I attended private school n elementary school n New York where I was born n raised. I skipped the first grade. i went to advanced mathe and english classes throughout high school and elementary as well. The last class Ive taken last semester I received a B plus n. I applied to this job as a way to work at home which i already hav a work at home job where im an independent contractor not an employee. I have worked at companys that r known world wide and received a very good pay above the average 12.00 an hour. These days most ppl dont use proper grammar bc they type so much like i said. This includes everyone no matter the race or education or celeb, not a celeb age..ppl jus dont use full grammar ne more constantly specially n i and ppl can type the way we want, dont read it. Fyi i just read an article on Prince the singer who sold multi platinum records and he did his interview using typed words of symbols and n his own way. Ot was very creative and a breath of fresh air. They did not edit his interview at his request. The jobs i had u had to interview not once but two and three times so u know i got accepted to college lol..that means laugh out loud. I m a very versatile and flexible person smart enough to be open minded and read books. I passed the Alpine interview easily because I speak very well. Brb means be right back, lol. My phone has teh internet on it and many applications. I can drive and never get lost bc it has navigation, i can book a reservation, shop online, read a book..online, all while im out and about. Im very technologically advanced or else I wouldnt have and still able to get the jobs that I can. The pre judgements u passed make u look extremly ignorant and close minded. U sound like ur out of the 50's. Large companies and schools private schools at that dont deal with people that have the writing aptitude of 5yr olds. However I was the so called person ur describing. U sound like an imbecile as well bc of the ignorant pre judgements u made trying to ride or die for such a low grade ghetto a$$ company. Thanks, have a great day!:)

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jwhite9
, US
Jan 14, 2016 1:49 pm EST

Basically if you work for alpine access it will be the worst decision you ever made I worked for them for over 4 years worst company ever poorly disorganized didn't no whether they wer coming or going, no help, management is one of the worst ever no on knows what going on no one communicates here at all tech issues are unreal they will do everything in there power to make your life a living hell I almost went bankrupt from this company as they cut your shifts until u have nothing left the company is driven by money and greed and they value the employee as much as you would value the trash u throw to the curb your just another number don't work for them I'm begging anyone out there think twice ! they will ruin you and laugh at you when u quit or get fired don't lower yourself to there standards they are non professional and need to grow up they will be bankrupt if this keeps up

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Pawprintsx4
Langley, CA
Sep 22, 2014 3:25 pm EDT

Well, that was entertaining. lol

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beth67
, US
May 28, 2013 2:49 pm EDT

How do you file an official complaint against this company?

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Delia Shorter
Orange, US
Sep 23, 2013 9:18 am EDT

The trainer was a loud mouth who only answered certain students questions.

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Jack47
Toronto, CA
Sep 17, 2013 8:56 pm EDT

I can understand the frustration, we were told that there were 4 weeks of training which turned into 11 days, we would be handling billing calls which turned into sales calls, we were told schedules were easily changed which then changed to, only after a year working for them once finished training as nobody could address this issue prior to getting the schedule you're stuck with for a year, but they can change it daily to suit their demand. I hear ya...

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its mee
, US
Aug 24, 2013 8:49 pm EDT

k so I work for alpine and its a awesome company to work for. and buying a heaset and paying for a background/credit check was well worth it! they are the only company I have ever worked for that is there for you and understand when you get in a situation. im going on a year and don't regret it one bit. and they pay is awesome most of the time you can get overtime and start out pay is 950 hr and think about you don't have to pay for gas you don't have to buy lunch and drinks everyday and you don't have to worry about wear and tear on your vehicle ..I love it the most because of the flexibility It is a perfect job I think for mothers I don't have to pay for daycare ..I work in the mornings and he sleeps and his father watches him til I get off ..ALL WORTH IT and yes you have to have a home phone and internet but who doesn't already have that or want that in their house? just saying the people that complain about it is mostly people that didn't make it through the hiring process...and by the way your credit doesn't have to be perfect cause lord knows mine was not. they look for specific things because depending on where u get hired you have to be trustworthy ..that's any legit business

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A Mason
seminole, US
Oct 25, 2012 4:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Your a clinical psychiatrist? Really? I am thinking you have a BS degree in it meaning ###. No clinical psychiatrist tells an individual that he or she needs to go [censored]. If so where did you graduate ? The university of in your dreams? Seriously. You want to call some one a ### ? Wel, l I would rather be a ### then a horse's ###, which you made yourself out to be. Complete and utter idiot. Think before you speak and know your degree's before you do as well.

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Cee108
Philadelphia, US
Sep 12, 2012 11:25 am EDT

I am in the process of relocating to Jacksonville, Fl and was considering starting my job search with Alpine Access, so i went online to see if there are any complaints about them and what do i find but a mess about someones spelling and grammar on a site that is supposed to be talking about Alpine Access, whether good or bad. It is ridiculous. I can't believe it has been carried on since 2010. People get over it.

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mdeeter
, US
Aug 15, 2012 1:47 pm EDT

1 if you read the cnn article on work at home scams it states any company that ask for money up front is more than likely a scam any legitamate work at home company will supply any equipment except internet access phone service or pc/laptop 2 minimum wage in the us is 7.25 and above but yet alpine has two jobs that only pay 7.00 an hour they say they pay less for the lack of driving and vehicle maintenance but yet your salary is the same as if you had to pay to drive 30 plus miles to and from work 3 for the smartmouths here i work at home for verizon fios they paid for my background and drugtest no out of pocket there they also offered to buy and send me a pc except my laptop was up to snuff. and for those who say abbreveations are not used in buissness are quite wrong ... also do your research on the facts alpine access actually has people they use to put out "good reviews" because if their company was doing so well they would not always be accepting applications.

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concerned50
Alamo, US
Aug 10, 2012 8:22 am EDT

I work for Alpine Access. Like most companies, it has its upside and downside. But it is nice to have a job I can rely on and work from the comfort of my home albeit earning a very modest salary. The cost of headsets and the background check are insignificant compared to what you would spend for clothing, gas, and vehicle maintenance if you worked for a brick and mortar center which may pay less. A heads up if you are considering working for the company. If you credit is less than desirable, don't bother applying here or with any company where you may be asked to deal with money or customer's credits cards. These companies can't take the risk of someone making that one time slip stealing a credit card number. Let's be honest, your bad credit may be beyond your control, and you may be a decent, moral person, but the temptation to steal is greater if your need is greater. Also urban dialect is not acceptable even if it is 2012, and neither is abusive sadistic dialogue. I often have customers who remind me of the "psychoanalyst” . It is my job to defuse their angry and hostility not fuel it.

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866.279.0585 303.279.0585

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