The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
All Seasons Travel And Resorts & Florida Resort HolidayScam

I'm an ex-employee that has seen 1st hand the operation they run in their offices. The company is legitimate, but just manipulates their customers and employees to the extreme.

Example: Customer fills out a form saying they have been qualified to win a free trip. This information is referred to as a "Lead". They then call everyone that filled it out. Not just a few, but all. Then tell them "Congratulations your coming to florida and the bahamas! Welcome Aboard." The entire time the script thats being read allows the customer to think its free. (Bait in switch is this technique) Once the "Setup Representative" finishes the script they pass the call to what is called a "Take Over".

Now this is where it gets interesting. They tell these customers literally what ever they need to tell them to get their credit card information. Even by saying stuff like this "Now we only need the 16 digits on the front nothing off the back or your personal pin and this is so we may get you REGISTERED and ship you your tickets. Its no different then making a hotel or airline reservation, so "Customer" please verified the expiration day. They then give it, they then say ok, please allow me a minute while input this into the computer, ok visas telling me your card should start 4571 (all reality there is no direct access to the credit card systems. They even have the 1st 4 digits of most visas international and thats how they get people to think they're legit. as well as after they charge the card and dont tell them till the end and while in verification the customers like wait your charging today and flips then theres some experienced managers that then get on the call and belittle the customer by saying stuff like why would you give us the credit card number if you didnt expect us to charge it. now customer you see we are still on the phone with you so we must not be a scam. now lets get you back on with the verifier so they may go over everything on a recorded line. Usually when they bamboozle which is what they call it, it usually ended ups trying to cancel in verification unless they dont know english. as well as they allow 30 days to cancel but its impossible to ship a package intl and back with in 30 days unless the customer pays more and if they dont know to do that and it arrives in the office on day 31 they will not cancel it. they hands down tell the customers we do not sell these on a cancellation basis. pretty much they present it as if they can't cancel unless the package arrives back in our office before the 30th day.

Now as well from an employee stand point they like to fraud your checks when you quit or get fired. The Salary for a Setup Rep is $320 when you quit they drop it a minimum wage pay at 36hrs worked for the week, then they make up some fictional bonus to make your check $0.00.

you may contact me at my cell for more of a discussion [protected]

Responses

  • Ga
    gagekaret1 Dec 17, 2015

    Vacation Villas, Omni Mgmt Group, Silver Lake Resort (Telesales) is the same person! If you have an issue with your package call the office at [protected] or call Mr. Flynn's cell phone at [protected]. You can also email him at [email protected] or email his assistant Angela Dudley at [email protected]

    0 Votes
  • Br
    Brianob Oct 16, 2014

    Looks to me like the post from deannag is the rip off company trying to use this forum to mainatin their scam.
    Too many negatives over many years prove that this is indeed a scam.

    0 Votes
  • De
    deannag Jul 01, 2014

    I too am an ex employee on my own terms wasnt fired, i have worked in sales the take over n customer service.. there is no lying if we heard anyone lie on the recordings they were fired... the script is to explain the holiday n yes they do ask for the credit card information but it is a package the hotels they put you in are almost 500 a night so yes for that amount its a great deal n you really do save money.. when i worked in customer service i had a lady call while in las vegas thanking us see those who have not worked in the other departments have no idea of the other side reservations makes sure your vaction is hassle free you... so this is not a scam alot of people freak out understandable there are alot out there but this is not you get everything they say you do... i a

    0 Votes
  • Pe
    perthbased Mar 02, 2014

    I have also fallen for this but I'm not entirely convinced it's a scam. I purchased it last year and have been planning the trip and had several phone calls from them since. When I hadn't heard from them in 5 weeks I started to get worried and found all these scam complaints. I've seen a few comments that people have actually gone on the holiday. I had been given a booking reference for the cruise so I rang Carnival Cruises direct and was told that they did indeed have a booking for me on the dates requested.
    Is there anyone else other than AussieHound that has taken the trip and found the accommodation to be legit?

    0 Votes
  • Pp
    PPAS Feb 14, 2014

    Please can someone explain how it is a scam? Do you get Accomodation etc like they say. I know they say you pay for your own transport costs, and accomodation is covered by the fee they charge? Please can someone advise what the scam is.

    0 Votes
  • Le
    LexDay696 Dec 27, 2013
    This comment was posted by
    a verified customer
    Verified customer

    This guy used Instagram to scam my 15 year old daughter out of $200. The money was given to her for xmas. The advertisement lead her to believe she could invest her money & double back her earnings. The guy ran off with her money. He is so nonchalant about what his has none that he has not changed his # or advertisement on Instagram.
    [protected] Jimmie Cash will tell you to purchase a money card & call him with the card #s, check it out for yourself!
    If any one can help me please contact me [email protected]
    please

    0 Votes
  • Ma
    Maza44 Oct 28, 2013

    I believe that I have been scammed by Sunshine Resort Travel, date of call 16th October 2013. On my statement it says Sunshine Resort Travel 813-9153280Fl for $798 US. I live in Sydney, Australia. Can anyone else tell me if they were scammed too. The script is basically the same as what I have read above. They said it was genuine. They sent me an email confirmation and said that I would get a letter confirmation and itinerary. I have received nothing and its the 28th. I phone my bank to report it and also cancelled my credit card. I hope it isn't identity theft because they have my address too. The suspicion rose when I couldn't find the email they sent me - my iphone, ipad x 2. I took as much notes as I could. Name of guy on phone Hue Haynes Travel id 7987 from Sunshine Resort Travel...

    0 Votes
  • Ja
    janine50 Oct 25, 2013

    Sunshine reaort travel is a scam they have changed their name several timea they.do not.care about anything but getting that creditcard number i spoke to a guy named charlie and a funny name lady dayrika vooce was totally changed to make it seem legit got fusturated when i didsnt wanna give mt credit card numbers ### thia company

    0 Votes
  • Au
    AussieHound Aug 09, 2013

    I am noticing that it's only people who have not taken the actual trip who are calling it a scam...People have said that they got their money returned in full. How many scams return money and/or in full...My partner and I took the trip since we were going to the states anyway and we enjoyed everything about it except for the "90 minute Tour" timeshare. The mate put the sales pressure on us to invest, for about 45 minutes over the 90 minutes...Don't know how we made it out of there with our wallets...If you can handle the aggressive sales pitch then I say take the trip...But make sure when you goto the "90 minute tour" you leave your wallet in the car...

    1 Votes
  • Pa
    Panda.s Aug 08, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Yes this SCAM is still operating. I got a call today from Sunshine Resort Travel. I live in Sydney, Australia. I'm not going to go into details as everyone knows now that they read it out from a script. I told them that I wasn't interested after they told me that I had to pay a fee. Lets cut long story short..I ended up yelling at the 2nd person I spoke to (didn't quite get his name) because he was upset and rude to me that I didn't want to give out my credit card to some agent or company overseas. He said if I wasn't interested then why wasted on the phone to his colleague for half an hour (20 mins really). I said it was your colleague who wouldn't hang up and I did tell her several times that I wasn't interested but she kept on and on (in a polite way). He asked me what my concerns were bla bla bla..He was raising his voice over me and I was yelling back at him. He even told me to take a breath lol. In the end he told me to have a nice day and hung up on me.

    0 Votes
  • Om
    omgwhid Jul 31, 2013
    This comment was posted by
    a verified customer
    Verified customer

    ine Resort Travel Offer‏


    THIS SCAM IS STILL REOCCURING!!! They are now calling themselves Sunshine Resort Travel, I live in Western Australia, I received an email from : [email protected], and a phone call from +[protected], which was exactly as described above. I have reported this to my CC company and reported a dispute, I have also contacted the Australian Scam Watch to report the change of name from this SCAM travel company. I have read all the responses on this site and wish I was able to find this yesterday, these guys are professional liars and dont give them the time of day. I was negligent and gullable, I feel totally betrayed and manipulated. They gave me there customer service number, their address and phone number, they gave me their operations number, but all of this is a LIE!!! I have emailed for cancellation and I have spoken to "clay" (if that's even his real name) for my refund, from Australia # [protected], I was able to get through to them, but now I know this is all a waste of time and the only thing you can do is report this to your provider and act immediately. !!!

    0 Votes
  • Mo
    Mothee Jul 29, 2013

    Got a call this morning from SunShine Resort Travel and then a follow-up email. First clue was the 'via GMail' suffix on the sender address. Looked up the street address on Google Maps and, lo and behold, it's our old friends at All Seasons Travel. Be sceptical, people, and don't be afraid to ask some probing questions. An obvious one to ask is "How come Carnival Cruises has never heard of your company and knows of no special deal for $299pp".

    0 Votes
  • En
    energyinflow Jun 03, 2013

    Yep same BS only now they are GD Escapes Tampa Florida. 6 nites in Orlando staying at the Radisson for $698 for 4 people and then a Bahamas cruise for $299 ea... I am in Australia and Bill Greco (Manager) suggested that his name was just like our lizard. I didn't have the heart to tell him that this wasn't the case. It was very nice of them to offer me a rental car for a week or entry for two to Seaworld, but apparently I just wasn't excited enough, so he threw in six meals a day on the cruise ship per person and suggested I leave my diet at home. They only had one favour to ask of me and that was to attend a time share meeting while I was there. I particularly enjoyed the pauses while Gerald Davis (first contact) flicked through his script seeking the appropriate response to my affirmative answers. I love my radar; I laughed and said I would call them back after due consideration of their kind offer. After a fair amount of blustering and accusation on their part, I said goodbye and hung up on them.

    0 Votes
  • Ic
    Icur2ys Dec 13, 2012

    We have been pestered for the past four days by a Philippino sounding woman saying she is from the states, who was SO rude when we told her we are not interested. She kept insisting my brother had won, yes, she DID say won, a Bahamas cruise. My mother kept hanging up and when this caller finally got hold of my very busy brother this morning at 7:35, he told her straight that he is not interested in her scam and will call the police if she calls again. It has been a few hours now and the phone is silent! Have we finally rid ourselves of this pest? We knew it is a scam as no legit business would behave so unprofessionally. Also, if you want a trip, go to a travel agent in your town, (I used to be one), and they will sit with you, give you brochures and be there to answer your questions, book your air fares, tariffs etc and help you with your entry visas and passport applications. As well as supporting Aussie businesses you can sleep at night knowing your holiday will be just that, a holiday! Truly sorry if you have fallen prey but really, how could you be so gullible?

    0 Votes
  • Mu
    Mum of 4 Nov 29, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Id just cancel the card maybe, then theres no way they can take it and they arent going to follow him up with it im sure? They cant take any money from your credit card without your approval anyway I dont think. Ask your bank. Did he actually buy the package in the first place? There people are a pain in the ###!!

    0 Votes
  • Me
    melanieS Nov 29, 2012

    So...my boyfriend got this call yesterday. He was told that he paid for his holiday package in 2010, but since he didn't redeem it this was his chance to do so with an upgrade. When he refused, he was told that they would then send his account to collections as his initial payment did not cover the entire purchase price. Can anyone help me here? My boyfriend means well, but I think we could use this money for something more spectacular than Florida.

    0 Votes
  • Ch
    Chook Nov 28, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Great ! They must finally be getting the message that it doesn't pay to run a dodgy business with all the complaints coming in.

    -1 Votes
  • Mu
    Mum of 4 Nov 28, 2012
    This comment was posted by
    a verified customer
    Verified customer

    WOOHOOO Checked account today and the refund is in!! Thank GOD!!

    0 Votes
  • Ch
    Chook Nov 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Yes i got it back by contacting the Florida Consumer and Agriculural Affairs and Better Business Bureau, in Tampa. They can't intervene as such but will assist in every possible way on your behalf so will be interested in hearing your case, providing you send every transaction with all your dealings with All Seasons. Good luck anyway.

    0 Votes
  • Mu
    Mum of 4 Nov 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Did you end up getting all your money back? How? i am thinkin its gonna cost a fortune in international calls etc!

    0 Votes
  • Ch
    Chook Nov 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    You'll probably need to go further, mum of 4. I wish you luck !

    0 Votes
  • Mu
    Mum of 4 Nov 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Pamme, how did you go about getting your money back? phone, email or did you summit a letter in writting?? Im within the 30day period and have rung and emailed but its now been 8 working days and no money has been refunded!! (Although had an email from David Newberry and another lady saying all was on track for a refund with 5 working days!) How long did it take for yours to go in also.
    Thanks!
    Feel so stupid for booking this!! What wankers for ripping eveyone off!!!

    0 Votes
  • St
    steve from broome Nov 10, 2012

    The ### almost got me today if it wasnt 4 me mates that told me to look into it i would have lost $680 fortunatly i didnt have enough accesible funds on my credit card so they said they would wait till i got paid in 2 weeks but once i got home i looked them up online and HELLO its 1 big ###in scam so quickly cancelled my credit card and asked them to send me another 1 i tell u what its a goodie they are very convincing the ### anyway PHEW they didnt get me !

    1 Votes
  • Ch
    Chook Nov 06, 2012
    This comment was posted by
    a verified customer
    Verified customer

    You're lucky, Pamme . I contacted them within 27 days and the 30 day period didn't apply for me. Only when I threatened them with involvement from the Florida authorities did I get half back, then had to take further action.

    1 Votes
  • Pa
    Pamme...New Zealand Nov 06, 2012

    Hey guys, there is a 30 day cooling off period, and you can get your money back, it takes 5 days, mine went back into my account today yipppeee

    0 Votes
  • Da
    dakanne Oct 24, 2012
    This comment was posted by
    a verified customer
    Verified customer

    i got the call this morning and got the whole spill and was tempted to take it but as the saying goes if if sounds to good to be true then it is..
    i ended up hanging up the phone after i was told i will be tranfered to someone else to register and got on net and found this page so i am happy that i hung up...
    there is another company doing the same but they are offering really cheap flights and other deals but you have to book everything with them..

    0 Votes
  • Gt
    >>Beware SCAM..! Oct 01, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Hi All,
    I received a call today 2/10/12... they sounded professional but made me think when they said I had to pay??? What I won a trip I have to pay for... so I went along with it and the Agent gave me his ID No. 3086... then I spoke to his Team Leader and he gave me his Corporate ID No. 24772... this guy ask for when my Credit Card Exp. Date: then he started with blahblah credit card number, that when I said I'd have to ask my partner but need to wait as he is at work! He said you know once I hang up the Offer is gone and I will miss out... He then said well if you give your credit card details I will hold for 30 days then I can decide and call back with a Yes or No... This guy then asked for his number to call my partner I said cant he on the road... so they said I don't usually do this but i will give you 24hrs and call back once you have spoken to your Partner... Thank GOD I wen with my Gut and held off after reading all this stuff about them on the Net has made me think what I did was the right decision... Because I had her about all these SCAMS it was TOO GOOD TO BE TRUE..! If you are weak give them fake numbers in your middle 8 numbers of your Credit Card if you are not sure..! HOPE THIS HELPS... Nick...Auckland, NZ

    2 Votes
  • To
    tosa Sep 05, 2012

    I just received a phone call from the same company (now they are called "All Seasons Escape"). Every waor was the exact same, as in the script.
    When I got to the closer and the manager they kept on saying the only way they could give me this trip so cheap was because of the timeshare deal. That kind of sounded legit, but I kept on saying I wouldn't give up my credit card information on the phone, and when I do use it online, I usually check up on the site I am using, to be sure it is legit. They tried to make me give up my cc info, but I had my mind set from the beginning. When something sounds too good to be true, it probably is.

    But the timeshare bit sounded legit, as timeshare companies uses this kind of deal all the time to get people to atten their sales pitch. I am sure I could go to such a meeting and just ignore the pitch. But I still wouldn't give up my cc info on the phone.

    Have anyone actually got the trip for the price, or is it a total scam??

    1 Votes
  • Ch
    Chook Aug 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have also been rung by two different guys since cancelling everything with them and they are persistent. Got the Florida authorities involved and got all my money back, but still called by them and I guess that'll happen for some time yet. Don't let them get you so keep on at them until all your money's safely back in the bank. Better still, don't get sucked in by these scammers !

    0 Votes
  • Ki
    Kiwi-gal Aug 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I live in New Zealand and was phoned this weekend. The woman (Derica Wilson) initially told me I'd won the trip via an online survey I'd filled out about holidays but later stated it was 75% subsided - which made it actually seem a bit more legit to me. She repeated my name, email address, then WORK address back to me, so I know roughly where they got the info from as if I'm filling out anything online I'm unsure of, I give my work address instead of home address, so this "lead" is from one of those "make money by filling out surveys" sites. Anyway, she was fine, I asked if it was a timeshare thing and she said I'd have to attend a sales pitch etc, and I feel she represented fairly, then I got put through to a bloke who she called a "travel advisor" (Charles Climer) who was quite aggressive and wanting my credit card details. As the previous woman had checked my address and said they were posting the info, I told him I wanted to wait to read over the details. He was quite insistent that I'd already had the opportunity to read the details when I filled out the survey for the trip in this first place - which is simply not true, and I kept telling him so - I've never, ever seen this trip or anything like it online and certainly never agreed. He was basically trying to make me feel like I'd already agreed, had plenty of time to previously print out the information online and even been prompted to do so, on this mythical original travel survey a few weeks prior, and it was my own fault for not doing so. I couldn't see why he wouldn't let me wait for the woman to post the brochures to me to have a look at them - it sounded like a reasonable deal and I was definitely interested! However, he was so pushy and told me to look at their website and he would wait on the phone. I lied and said technology in rural NZ was such that you can't talk on the phone and use your computer at the same time(!!) and he offered to call back. I said that's fine, but to reiterate, I would not be giving anyone my credit card information until I had seen hard copies of the information. Then he states once he terminates the call the offer is no longer valid and I'm missing out, blah blah, and I'm thinking "Why wont they let you study the info at your leisure when the deal seems reasonable?", which made me think there was definitely something wrong with the whole thing. So he kept saying "Have a nice day" in the way Americans do when you know they're actually giving you the finger behind your back and that was the end of that. Glad I didn't hand over the cash - not cause I think the deal was unreasonable, but because the sales methods were shocking.

    1 Votes
  • Ch
    Chook Jun 19, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I was another sucker of this audacious scam which happened at the end of January, 2012. As soon as I got off the phone I had a sinking feeling which was made more clear to me by my savvy daughter who saw their names on the scamwatch site here in NZ. Asked for my money back after cancelling my bank card and received half, then was pestered for a couple of months after that every day or other day by ' Barbara " when I told them I'd take further action. Finally, three months later, the full amount was paid in and I thank the Florida Agricultural and Consumer Affairs for their input as I had gone by the 30 day pay back rule. To all of you who have been ripped off, never give up !

    1 Votes
  • Rw
    r walker Mar 23, 2012

    I was also a victim of these people.I was rung and told that i had won a holiday and after a bit of fast talking was told that it was actually $998 usd for a 4 person holiday, and stupidly gave my credit card details and while i was still on the phone and without my permission they deducted $1241 nz dollars straight off my credit card.after getting off the phone and googling the company i realised it was a scam so rang my bank and thankfully they were able to stop the money going through.they said they would refer me to the fraud department within the bank if they were unable to get it back.what i couldnt understand is that i have not found one site with people saying they have been on the actual holiday, if they are a legit company wouldnt someone have gone on this fantastic holiday there offering?and why if there is not great holiday do they keep getting away with taking peoples money?

    As for the idiot who says they are not criminals get a grip on life mate, there the best type of criminal. They are smart, organised and very aware of how to get away with taking your money.These people are professionals who have been doing this for years and will be for years to come.Why would they hang up on you after they have got your credit card details?they dont want to alert you there is anything wrong because if you can get to your bank within 24 hours of the money comming out they can reverse the transaction and you dont have to go through the tireless process of trying to get your money back through them.They've already spent it!!

    0 Votes
  • Tr
    Trueblue13 Feb 21, 2012

    My mum received a call from these scammers this morning. She was told she'd won a holiday through a survey she had done. She called me (thankfully!) since my husband & I are planning our own trip to Florida to visit family. As soon as she told me that "someone from America had called her telling her she'd won a holiday & they needed her credit card details right now" alarm bells began ringing. I asked her what the company was (which she hadn't thought to question) & they said All Seasons Travel. I asked for the website & the guy on the phone didn't even know! I got my mum to forward the email they sent her to me & used the company details to google it for scams. Then I found this!
    The guy on the phone was getting very impatient waiting for an answering & started threatening my mum, saying someone else will win. More like someone else to be conned out of their hard earned money.
    I told mum to hang up on him. If someone wants your credit card or personal details over the phone like that, NEVER give it! Not only can they take your money but also your identity!
    I am just so glad my mum called me before making that mistake.
    Since I work for Channel 9 in Australia, I think I should pass on this info to our current affairs crew & see if we can warn more potential victims about this scam.

    0 Votes
  • Ro
    Rob Nielsen Feb 18, 2012
    This comment was posted by
    a verified customer
    Verified customer

    As Above, I recieved a phonecall on 15/02/2012, at 7.00 am eastern Australian time, telling me I had won a two week trip to Florida, including Disney World, Sight seeing tours, and a four day Bahamas cruise for four people, and required $925.00 to confirm booking. I gave him details of a cancelled card, and he was insistant, so I said I would check the card, he gave me his contact details as, David Newbury of All Seasons Travel, Florida, PH, [protected]. Luckily for me, I checked this before continuing, so I guess I am one of the lucky ones who parted with no money. I dont know if the phone number is legitimate, I dont make international calls. Maybe someone in Florida or the US can check this, sure would like these fellows caught. At least out of all this, I will travel to Florida next year to visit friends there, but am using a local travel agent

    0 Votes
  • Ma
    Magalie Jan 24, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Hi everyone,
    I got ripped off as well.
    I'm French but I was in Australia when they called me. I really don't know what to do. What should we do ? Is there a way to get our money back ?
    We need help !!
    Is complaintsboard.com able to help us ?

    0 Votes
  • He
    head in clouds Jan 18, 2012

    I am usually quite cynical about 'free prizes', but I have won a few things over the years... little things but. Still, these guys are so... convincing. There patter is well done. I was tired and the promise of an 'exciting' holiday seemed dreamy. I googled the tax thing (the reason you have to pay money they say is because in the US - all free gifts are charged a hefty gift tax... and by paying for a small part of the package for (the 4th person) this bypasses the gift tax) and it seems legit but the site did say that usually the gift tax is payed by the person (donor) giving the gift NOT by the person RECEIVING IT! They also mention that you have to sit thru a time-share presentation... which to me also seemed legit. I know these things happen. I have been taken in and should have googled their company name to check for scam reports. Why didn't I? Taken in...I was. $966 poorer...I am. I feel uttlerly foolish and ashamed of myself. Have cancelled credit card and spoke to bank who ... cannot assure me that the money will not be paid (by Visa). There bank has asked for the money from my bank. The money (yesterday) had not been sent... but if the bank thinks it isn't a scam... the money will be transferred. Because I paid by Visa, if I do not receive the goods and services as offered in their emails (KEEP ALL COPIES OF THESE FOR THE BANK), by the due date (which is months away) then THE BANK will follow it up for me. Perhaps all is not lost... it will just take time to sort out and give me a guilty feeling for months. Why is this SCAM not on the front page of our newspapers? ALL AUSTRALIANS need to know about it ASAP! Where is Today Tonight when you need them?

    0 Votes
  • Ir
    Irene Lineham Jan 13, 2012
    This comment was posted by
    a verified customer
    Verified customer

    They have just tried to scam me as well. I couldn't remember filling in the survey. While I was talking to the first 'dude' I Googled the company and realised its a scam. I hung up. I wish there was a way to catch these ###!!!

    Irene
    New Zealand

    0 Votes
  • St
    Stupid mum Jan 13, 2012

    I was scammed today, half asleep I might add. I have cancelled my card and reported to the bank. Just had a sinking feeling after I hung up :( However I do believe in Karma.
    Do you report this to he FBI over there?? They are making alot of money out of us idiots :/

    0 Votes
  • Be
    Benlav Dec 28, 2011

    My wife just had this call, all the usual stuff as detailed. Fortunately our new born woke up so I took over. A couple of lines that got me suspicious (before I knew of the fee). "sir, take your time, I get paid by the hour". Fairly unusual thing to say... I asked for more information, I.e. an email or the brochure, so he tried sending it again and nothing showed up immediately. I asked if he could call back in 15 mins "I'm sorry our phones are on autodial, as soon as I hang up, it calls the next person in line" (having seen the outbound collections call centre at a bank I know these exist). At this point I knew I could hang up on him at anytime, and he can't, supposedly, bother me again. We spoke a little more, found out about the fee, saw through the whole thing. Just hung up on him out of the blue, and surprise surprise, the phone rings... So I ignored it. Still never received the email. While I was 'waiting' for the email with him on the phone, I was on google learning about how they operate. Oh and lastly, if the line is crackly, it's called a voice over IP like (VoIP). Real professional companies might use this type of connection, but it'll sound crystal clear. Companies like these use them to save on toll calls.

    0 Votes
  • Fa
    Fadlim15 Sep 18, 2011

    Dear people, I was called today by a guy named Eugene from FloridaResortTravel.com. He then transferred me to Peter Zook. I had won a package to Florida and cruise in Bahamas - under Radisson and Hilton hotel. I need to pay only 25% (USD 998). Flight, I have to pay by my own. I was given time to browse my email and the company's website. All look OK to me. Then I tried to search for scam keywords on the company but I didnt find any. However, I looked at the address above and it's the same with the one which called me. So, they just changed the company name after being compained and acted upon. Those in USA, please help and advise us overseas on whether this company is cheating people or not?


    J Bond from Malaysia

    0 Votes

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    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.