CB Grocery Stores and Market Aldi Complaints #242-261

Aldi review: customer service ( 4 comments)

Sorry customer service of US

Jun 28, 2011 5:52 am UTC

Resolved

I went into Aldi's at about 7pm 27 June 2011. I was checking out and the cashier would not let me see the prices that she was ringing up, she stated that she needs to watch the screen. I told her NO I was the one paying for them so I need to see the screen. Then I asked to Please DO NOT throw my food in the buggy, she continued on. I asked again DO NOT THROW my food, she continued. She finished ringing up and I told her she can re-ring it so I can watch the prices, instead of her. she closed out my sale pushed the biggy away and started checking out the next customer! She then called the manager, he came out and I told him what happened, he said that he would re-ring my food. I was watching her ring up the other customer and asked the manager why does she have to chunk the food in the buggy. He told me that she wasn't I told him that I m standing there watching and listening to the food drop in the buggy. Then he said that they have to ring up the customer fast. I told him that no he did not. He rang up my food and chunked it in the buggy. When he was through I told him to keep the sale and I was going to KROGER! I will NEVER go to Aldi's again. YOU SHOULD NOT HAVE TO PUT UP WITH SUCH SORRY SERVICE! There are too many stores wanting your money! BRING BACK GOOD CUSTOMER SERVICE!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments

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Gravitytheseducer

Vaughan, CA

121 comments

Gravitytheseducer of Vaughan, CA

May 05, 2012 12:51 am UTC

Ugh the OP is such an annoying ###; Customer from hell! So self-absorbed and such feelings of entitlement. If you don't like the way your groceries are being handled, bag them and put them in your buggy yourself and stopped whining. Seems like the cashier should write a complaint about you and your ugly personality. LOL

Nina Kellner

Mission, US

1 comments

Nina Kellner of Mission, US

Feb 11, 2013 1:26 pm UTC

I enjoyed the low prices but I bought a can of fruit salad and on the label it had a picture of cherries but there was not one cherry in the can. It was the brand of Sweet Harvest. It was good otherwise but I wanted a cherry or two.

ninak29@hotmail.com

Reviewer62677

1 comments

Reviewer62677 of GB

Jan 19, 2016 3:14 pm UTC

Please see info@widi-go.co.uk and attachment. As I cannot find an e-mail for Aldi in the UK, am posting it as a warning. James G. Allison retired Welfare Rights Lawyer

Aldi - customer service - Photo 1 - comment #1684303

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BonnieJM

Streetsboro, US

1 comments

BonnieJM of Streetsboro, US

Mar 17, 2016 4:37 pm UTC

How about filling the container to the top, these containers get less and less every time we buy. The price stays the same, so should the amount.
I would like a coupon for a free container, since every one has been shorted. I buy the 1lb. 14 oz size. Thanks.

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Aldi phone numbers

1800 991 828

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14%
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Ireland

132 534

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Australia

+49 201 859 3319

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Germany

+1 (630) 879-8100

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+44 800 042 0800

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United Kingdom

+43 570 303 5500

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Austria

+45 88 803 500

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+36 23 504 680

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+386 18 346 600

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+34 900 902 466

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Spain

(855) 955-2534

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impressum@aldi-nord.de

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datenschutzbeauftragter@aldi-sued.de

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EckenbergstraÃŸe 16 + 16A, Essen, Illinois, 45307, Germany

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