The complaint has been investigated and
resolved to the customer's satisfactionResolved Albany Steel Inc — Metal supply rip-off
resolved to the customer's satisfaction
8/15/08 8:59 am: I was looking for a 3/4" X 3/4" X 4" piece of solid steel. A 3/4" X 6" X 8" sheet was all that could be found in the scrap pile. The cutter took it to a manager (heavy set white guy w/short light brown hair). He looked me up and down as if he was trying to decide how much it was worth to me and how much material was worth, and came up with $21.75 as the price. The cutter could have told the sales guy that it was not what exactly what I looking for and that I could work with it, but his English was poor, and from his attitude, I didn't care to argue about it. I realize that steel prices are going up but, from my experience that piece of material was worth about half that amount, and because of this incident, I will not refer nor return for future business.