Al Rajhi Bank review: Banking services

I requested bank to close my account by visiting Ishbilia Branch in Riyadh, since 18 October 20 times, filled all forms and submitted documents as per their request. Account having balance of 9500 riyals. Staff said they sent all documents to head office and they are waiting for an approval through email from head office but till now nothing, Talked CS through service number and they said 'they cannot do anything on phone' sent them SMS, email request, twitter, online Rajhi complaint book register, visited 20 times.

I tried all possible way but no success, never been scam like this.

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