Absolutely horrible. Advocate came out after hail damage in the area and with the consult of the insurance company, decided I needed a new roof. The day of tear off I was advised not to speak to the crew as they couldn't speak English. 4 males and 2 of their girlfriends showed up and the males removed the roof. It took 2 days to complete and when the task was done the roofers didn't install flashing between the 2nd story wall and roof, didn't flash around the upper level of the 2 bump out windows, left bare wood under one bump out window and left cigarette butts, bottle caps and razor blades in my lawn. I had to speak to a sales rep because the crew couldn't speak English and was told it would be fixed. The next few months I had various people show up with no announcements, half hearted attempts to sheet metal the proper flashing, caulking that looked like a 12 year old with an attitude did it. When the first rain came, the chimney flashing leaked. I was told it wasn't installed properly and an associate would fix it. A person came out, unable to speak English and with his translate phone told me he wants experienced enough and needed help to fix it. So another person came out and caulked the hell out of it. That winter it leaked. So they came out and tore the caulk off and re caulked it. The summer gave us alot of rain and water leaked around the bathroom vent, causing the ceiling drywall to damage as well as the chimney leaked...again. so I paid to have a professional fix the drywall, which advocate paid for, and sent another person to fix the chimney. I have in writing, a report from advocate that the bathroom vents were not properlly installed. I asked for my deduction back, $1000 , because I had to take 3 days pto to be on the property just to have the crew not know or improperly fix a problem. after 2 weeks the financial person from advocate said due to me telling my neighbors about my experience and them potentially not using there services, they refused to refund the deposit. Unbelievably unprofessional. I'd say borderline illegal.