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12 Reviews found

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About: SouthTree digitizes aging media formats like VHS, film, and photos to preserve memories.

12 reviews

SouthTree - I hate them!! Complaint Please beware and no matter what don't use Southtree!!! I sent them my VHS tapes with memories from my childhood. And not only I did not receive my order but they also broke my tapes! My order wa...

SouthTree - I have never got product. Complaint I placed an order for meds with SouthTree.com for $37.99 and got an email stating they received my order and money was deducted from my bank account and then I have never got product.

SouthTree - Seller took cassettes and money and stopped to communicate with me Complaint I submitted two cassettes of family videos to the company www.southtree.com. I paid them money and the rep promised to convert my old cassettes to the DVD. I got the confirmation info, but after that...

SouthTree - Bad quality of photos Complaint I sent 100 photos for the printing to the website www.southtree.com. I provided my personal info and card number. I received the confirmation info that they already took money and promised to deliver...

SouthTree - Legacybox Complaint I purchased a Starter Legacybox and shipped 25 film negatives, a micro cassette and a videotape together in the labeled box the company provided me on July 2015. This company lost all my film...

SouthTree - Digital media conversion Complaint Don't send them your originals if you don't want to lose them. I sent them my original cassettes (2) of my grandparents who have passed away. They did a terrible job of converting them. I could...

SouthTree - they lost my vhs tape Complaint I would never complain if they did their job properly. They don't even try. And this treatment deserves a bad review. I am sorry. They have lost my VHS tape and never found it. I tried to figure out...

SouthTree - Digitizing service Complaint I had sent 4 video cassettes and 4 audio cassettes to Southtree. After 3 months they sent me the transferred digital media. Too many problems. No response from them and no refund. Out of 4 MP4...

SouthTree - I have never got product. Response I sent Southtree 6 tapes. They emailed me on December 28, 2012 stating they had received them and were processing my order. I have not heard from them since. I emailed them and received a...

SouthTree - I have never got product. Response I also have been duped by Southtree. I sent in 16 tapes including my wedding video and the video of the birthdays and first christmas of my kids.It has been over 5 months and the last I heard...

SouthTree - Order 1423574 Complaint If I can give 0 stars, I would! Why only 2 out of 7 tapes I paid for were digitized? There is no indication at all that the other 5 tapes are in the usb nor attempted to be digitized? You sent an...

SouthTree - Legacybox video transfer Complaint I sent in my irreplaceable tapes and vids over 4 months ago. They never communicate or respond to emails or voicemails. If you choose the callback option they never call you back. It says 10-12 week...