Dog Ear Publishing is based on lie and hides behind mistakes! Not only they ignore you as their customers, they also know how to go around Copy Right laws. I do not recommend this Publisher at all.
Once you pay for their service, everything will change. You will get your phone calls returned! If you do not want something to be added or taken out good luck, they pretty much do what it pleases them under the excuse that they know better and have been in the business much longer than you!
There for they target first time Authors and are good with their sales speeches! You will be better off to do it all yourself in a local print shop, with a much better end result with the color, designs, and much more...