42nd Street Photo
Reviews and Complaints

I had a terrible experience with 42nd Street Photo. They advertised a great price on their website, but after I made the purchase, they told me that I had bought a European model. They then tried to charge me significantly more for the domestic version, which was way higher than the regular price of the item. When I confronted them about this, they hung up on me and blocked my number.

I have to say that Jack, one of their employees, was extremely unprofessional. He acted like a total JACKa*** and didn't seem to care about my concerns at all.

Overall, I would not recommend 42nd Street Photo to anyone. They seem to be scammers who will try to rip you off and then treat you poorly when you call them out on it. Save yourself the trouble and go somewhere else for your photography needs.

I was on the hunt for a camera that I had my heart set on, and I stumbled upon 42nd Street Photo. I saw that they had the camera I wanted for a pretty good price, so I decided to take the plunge and place an order. After I made the purchase, I had a question that I needed to ask them. When I called them up, they told me that I needed to buy a special memory card to go with the camera. I was a bit skeptical, but I trusted them and went ahead and bought the memory card. However, it turned out that they were lying to me and I didn't actually need the special memory card after all.

To make matters worse, they also told me that the camera didn't come with a US warranty. I was a bit taken aback by this, as it wasn't mentioned anywhere on their website. However, they conveniently had two cameras left that did come with a US warranty, but they were $100 more expensive. I started to feel like I was being taken advantage of, so I decided to cancel my order altogether.

Overall, I wasn't too impressed with my experience with 42nd Street Photo. While they did have the camera I wanted for a good price, their customer service left a lot to be desired. I felt like they were trying to upsell me on things that I didn't need, and I didn't appreciate that. If you're looking to buy a camera from them, just be aware that you might need to do some extra research to make sure you're getting the best deal possible.

So, I had a bit of a situation with 42nd Street Photo. They told me that I accidentally ordered the European version of the camera and lens that I wanted, and that I would have to pay an extra $500 for the US version. I believed them, and paid the extra money. But then, I found out that there is actually only one version of the camera and lens, and that I had been tricked into paying more than I needed to.

I was pretty upset about this, and I tried to get them to credit me the $500 that I had overpaid. But they refused to do so, and I was left feeling frustrated and angry.

However, I recently had a bit of a breakthrough. On December 23rd, 2015, I posted a negative review of 42nd Street Photo online. And to my surprise, someone from the organization actually reached out to me. His name was Jack, and he agreed to credit me the full amount that I had overpaid.

I have to say, I was pretty impressed with this. It's not often that a company will go out of their way to make things right after a customer has had a bad experience. But 42nd Street Photo did just that, and I really appreciate it.

Overall, I would say that my experience with 42nd Street Photo was a bit of a mixed bag. On the one hand, I was frustrated by the initial situation and the fact that I had to fight to get my money back. But on the other hand, I was impressed by the fact that they ultimately did the right thing and credited me the full amount.

So, if you're thinking about buying from 42nd Street Photo, I would say that it's worth considering. Just be aware that there may be some bumps in the road along the way.

I recently checked out 42nd Street Photo's website and I gotta say, their prices are pretty sweet. I decided to take the plunge and place an order for a camera that was priced at around $1500. But then, I got an email from them saying they needed to talk to me about my order. I was a bit confused, but I figured it was just a routine thing.

Turns out, they were calling to let me know that the camera I ordered was the "International Version" and didn't come with a warranty. They said I could upgrade to the US version for an extra $500. I was a bit annoyed, but I really wanted the camera so I went ahead and paid the extra money.

Later on, I decided to send them an email asking about SD cards. I wasn't actually planning on buying one, I just wanted to ask a question. But then, I noticed that they had charged me $200 for an SD card without my permission! I was pretty upset about that, especially since they had stored my credit card information without my consent.

Overall, I think 42nd Street Photo has a great selection and they ship pretty fast. But, you really need to be careful about how they do business. They might try to upsell you on things you don't need, and they might charge you for things without your permission. So, just be aware of that before you decide to buy from them.

I had a really bad experience with 42nd Street Photo. They sell gray market Canon products that can't be registered for Canon warranty. When I bought online, the next day he called me and asked if I knew that I was buying an international model. Of course, I didn't know because nowhere on his website does it say that. He then offered me a US model for a couple hundred more dollars. I was so confused and didn't know what to do, so I agreed (smh). But guess what? He still sent me the gray model that can't be registered with Canon.

To make things worse, he threw in a useless extended warranty from a company that gets worse reviews than he does. I mean, come on! He has a line of BS a mile long. I imagine he has been getting away with this for a long time. So, I just want to warn everyone out there to BEWARE of 42nd Street Photo.

I really regret buying from them and I wish I had read the reviews before making my purchase. I hope this review helps someone else avoid the same mistake.

This website is a total rip off! I will never order from them again! I ordered a Canon Rebel T2i/T3i/T4i Starter Accessory Kit for $79.99 online. A sales person called me and convinced me to upgrade my kit for a larger memory card and an extended life battery for just another $70. I thought it was a good deal, so I agreed. However, what I got for an extra $70 was a 4GB card instead of a 2GB. I found out that you can buy the 4GB cards online for less money than the 2GB. The so-called extended life battery can be purchased along with a charger and 2 extended life batteries for only $22.99 at Amazon.

I was really disappointed with my purchase from 42nd Street Photo. I felt like I was taken advantage of by the sales person. I thought I was getting a good deal, but it turned out to be a complete rip off. I would not recommend this website to anyone. They are not honest and do not provide good customer service.

I wish I had done more research before making my purchase. I should have checked other websites to compare prices and read reviews from other customers. I learned my lesson and will be more careful in the future. I hope others can learn from my mistake and avoid ordering from 42nd Street Photo.

I recently ordered a Sony A7RIVA from 42nd Street Photo, and I have to say, I was quite disappointed with my experience. I knew going in that it was a grey market camera with no warranty, but what I didn't expect was the poor customer service I received.

First off, I spoke with a representative named Matthew who informed me that the camera was cheap because it was in Chinese and had no wifi. While I appreciate the honesty, I was under the impression that grey market cameras were supposed to be the same as USA cameras, just without the warranty. So, this was a bit confusing to me.

To make matters worse, I paid extra to have the camera overnighted to me, but Matthew informed me that UPS doesn't deliver on Fridays or weekends. I found this to be a bit odd, but I was willing to work with them. However, when I asked to cancel my order, Matthew hung up on me. I was shocked and frustrated by this behavior.

After trying to call back, I realized that I was dealing with an unethical business. As someone who has been a photographer for 50 years, I know the scams and tricks that some businesses use to take advantage of their customers. I will not be using 42nd Street Photo again, and I caution anyone who is considering using them to be very aware of their dishonest practices.

In conclusion, while 42nd Street Photo may have been a good store in the past, my recent experience has left a bad taste in my mouth. I hope that they can improve their customer service and be more transparent with their customers in the future.

I recently made a purchase on 42nd Street Photo's website for a Nikon D850 camera. I was excited to find it listed for $1,929.00 as an import version. However, the next day I received a call from a representative at 42nd Street Photo. They questioned why I had chosen the import version instead of the domestic version, which was $500.00 more expensive. The representative went on to explain that the import version was a "European" version and would not work in the USA. I was taken aback by this information and felt like I was being baited into spending more money.

I expressed my frustration to the representative, telling them that I believed they were attempting a bait-and-switch. This seemed to anger the representative, who then hung up on me after I asked them to cancel my order twice. I was disappointed by this experience and left wondering why they would list a camera as an import version if it wouldn't work in the USA.

I do want to note that I have a Nikon D750 that is an import version and it works perfectly fine. So, I am not sure why the representative was so insistent that the Nikon D850 import version wouldn't work in the USA. Overall, I was disappointed by my experience with 42nd Street Photo and would caution others to be wary of their sales tactics.

I recently had an experience with 42nd Street Photo (42photo.com) that left me feeling frustrated and disappointed. After reading some reviews on BBB and seeing that they listed cameras on their site at much lower prices than other stores, I decided to give them a try.

I placed an order for a camera and eagerly awaited its arrival. However, when I received an email from the company stating that I had ordered the international version of the camera (which was not indicated on the site) and that it wouldn't work properly, I was taken aback. They then offered me an upgrade to the domestic version for an additional $300, which was $100 more than other stores were charging.

Feeling misled and frustrated, I decided to cancel my order. However, when I spoke to a representative from the company, he informed me that there would be a 5% charge for cancelling. I was not happy about this and told him that I would dispute the charge.

In the end, no charge was made at all, which left me feeling like the company was just trying to waste my time and make money by scamming and lying to people without being caught by banks or other authorities.

Overall, I would advise others to avoid the headaches and not support this company. While they may offer lower prices on their site, the potential for being misled and scammed is not worth it in my opinion.

I recently bought a camera and some gear from 42nd Street Photo to work on a project. I went to the store and talked to the salesperson there about the items and what I was looking for. I was happy with my purchase and went home to start using my new camera. However, when I opened the box, I realized that the camera was in white color instead of the black color I asked for in store. It wasn't a big deal, but I wanted to exchange it for the one I wanted.

I checked online and found out that I paid $899 for a camera that cost around $600-$700. I was upset and felt cheated. However, I saw on their website that there is a refund policy within 10 days of purchase. So, I decided to return the camera and get my money back.

I went back to the store today to return the item, and I was shocked when the same salesperson who sold it to me told me that there is no refund policy at all. He also casually mentioned that he sold me the more expensive item as the white camera costs more than the black. I was furious and felt like I was being scammed. He insisted that the store only did exchanges or store credit but nothing else.

I left the store feeling cheated and angry. I decided to put in a complaint with the Better Business Bureau (BBB) to let others know about my experience. I don't want anyone else to go through what I went through.

Overall, my experience with 42nd Street Photo was disappointing. I felt like I was being taken advantage of, and the salesperson was not helpful at all. I would not recommend this store to anyone.

I ordered a nikon d7200 online for the price of $649. Jack called my home a few days later and chatted with my grandson. According to Jack what was ordered was a demo Japanese language model, contrary to their web site that boasted "brand New" one. He said it would cost an additional $300 to get the English model camera. He kept saying no then the price came down to eventually $100 more which he conned him into it, mind you he is a minor who is not on my cc account.
After reading reviews from others it looks like this bait and switch lies practice of theirs is common play for them. What kind of business does this other than con artists. And you can bet that all along it was the same product they just scam you for as much more as they can.
So if you want to be lied to, scammed for more money and charged for priority shipping and receive ground shipping then buy from them but if you want to be treated right and not basically robbed stay away from these guys

I've decided to buy a new camera and found 42nd Street Photo website. First of all I went online and checked the reviews. Fount their Facebook page and was really impressed with all the positive reviews. Well this site seemed pretty safe. Now I know that these reviews were fake.
So I placed my order and bought and purchased Canon camera. When it finally arrived it was broken and did not work how it should to. I contacted them and asked for a refund. They said that there was nothing wrong with the camera and it was completely new. But it was defective and as I said before was not working properly. They said that refund was possible and said that I have to pay for the return shipping and that I will also be charged a restocking fee (20%)! Terrible! They have the worst return policy ever!

I was looking for a specific camera and found one on www.42photo.com website. I contacted them right away because I really needed some advice what lens to buy with my camera. Customer service rep was nice and friendly and after our conversation I finally placed my order.
The strange part was that I received no payment confirmation and no tracking number, so I was not sure did the payment went through or not. They said that everything was fine and promised that I'll get all the necessary information later.
I waited patiently for about a month but there was no sign of my order! And they did not keep their promise and I received no tracking number as well. Contacted them and asked them to cancel my order. They refused and said that it was not possible since it was already shipped. I asked for a tracking number and they said they did not have any! What?
Then I asked when will I get my camera and they replied that they have no idea. Total scam!

Did the ole Bait and Switch call for $400 more dollars, claiming the camera I chose was "International" or Gray market. Liars! Their site says nothing of the such anywhere on it. My camera had already shipped, I called Canon USA after it arrived and discovered they sent me a fake warranty card! This place is so unethical - STAY AWAY!

I just want to warn all other customers that the company www.42photo.com is very dishonest. I saw the deal on their website, but it was scam. The deal didn’t worth it and the camera was really bad-quality. When I got it, I took 4 pics and it suddenly shut down and didn’t switch on again. The seller found a lot of excuses, why they could change it, but when I told them that it was their fault, the seller stopped to reply to my emails. Run from this dishonest people.

I bought digital camera from the company www.42photo.com. I got all info about the purchase and delivery. I waited 10 days and haven’t received the order. Therefore, I contacted the owners and asked to help me. The seller was angry and rude with me. He refused to provide any info, because it was secure and he wasn’t sure that I was real buyer. Some nonsense! Now, I tried to get info again, but the situation was the same. Total fraud.

Company with the lowest price for a Cannon Powershot G15. After placing an order online, they call and tell me I need a special SD card for it to work. The sales pitch I remember was "double the memory of what you order" and "I'll discount the camera to help you out".

When I got the package, my credit card charge was $100 extra for a 4gb SD card that normally sells for $25 locally. I call them and want to return the $100 SD card. What they had done was made it a "package deal" and I would have to send everything back. Shipping plus 20% restocking fee! Around $115. UNECONOMICAL I then said I would dispute it with my credit card company. Of course they had heard that before and said it wouldn't do any good. Final Offer: they would give me a $20 credit.

I doubt anybody could come out ahead by buying from this company even if you did refuse any of their "add-ons" and "must haves". I'm just surprised they didn't try to sell me the battery that comes with it.

I bought Canon t3i camera last week from 42photo. Not shipped yet. I receveid a call on Thursday, 1 hours after I placed the order, to seel me a memory card. I told them I'll call back after half hour. I called him and told him that I am not interested in any other products. I have not seem the product shipped yet. If it is not shipped end of day today, I am going to cancel the order.

Customer service rep Adam ext: 5009 was a completely arrogant, rude, distasteful individual to work with. He sold me a 3 piece filter kit over the phone to go along with the lens I purchased online and didn't bother to let me know that their is a 33% restocking fee. He had no problem letting me know I could return within 10 days, but oh no, he didn't breathe a word about the restocking fee. Additionally, he didn't return my calls, refused to give me an RMA#, said he is the head person in charge and hung up on me. What a liar, I called back and spoke with Elliot who is his boss. Elliot finally gave me a RMA# for my lens kit. Buyer beware, DO NOT BUY FROM THIS COMPANY!
What a piss poor company.. Typical New York ###!