I bought a 250gram packet of 3Roses Natural Care tea in Mysore on 11th July 2013, and found to my utter consternation that the contents tasted awful and so different from the usual supply. It looked very much like recycled tea leaves and sweepings off the floor of the processing facility, because the tea when brewed with them had no flavour or taste.
I am unable to locate the batch number of this tea since I had to remove the top of the packing to get to the tea, which resulted in destroying the top cover.
I am an ardent tea drinker and needless to say that I am extremely disappointed with this spurious tea being dished out into the market under the brand of the popular company. I urge all customers to buy this tea at their own risk.
Sugathapalan
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[protected]@rediffmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.